Hey everyone! One of our customers has a nice all in one Lenovo PC that's just too slow for it's specs.
It's 2-3 years old, has an intel i7-4700MQ 2.4GHz CPU, 8gb of DDR3 RAM, Windows 7.
More explanation on the slowness:
-It's extremely slow to boot. Desktop shows without images for a good minute sometimes.
-After leaving it alone after boot for about 10min, all applications still have a big delay to open up.
-Outlook was having issues with slowness, suggesting safe mode, but I fixed by repairing data file
-Applications "Not responding" comes up often
-Has Norton, but can't be the cause
Things I've checked:
-Task manager, Processes running on normal use, nothing using a great amount of memory
CPU stays around 12% (not jumping even close to 100%)
-Disabled all unnecessary applications in startup
-100gb out of 1TB HDD is in use, far from full
-Scanned HDD (Seagate free HDD scan software) for issues, 3 different short tests passed
Currently running long test
-Scanned for malware with Malware Bytes, 9 pups were found, nothing big (will scan with others)
-Checked programs and features for suspicious applications installed, none
-Checked for add-ons in browsers, none
-Windows updates are up to date
The main thing is the slowness to boot and applications, so I thought it would be HDD issues, but nothing so far. It seems transferring everything to an SSD setup would definitely improve, but it's an all in one -_-
Does anyone have any suggestions for what could be causing it PC to be so slow? Let me know if you have any questions/suggestions.
I understand there is some sort of file I can submit to show details of the PC, just let me know and I'll do that.