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irql not less or equal


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#1 blocka

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Posted 18 January 2016 - 05:26 PM

Hi about a month ago i converted to windows 10 with no problems. However since then i have had two instances of the bsod showing the above message telling of a problem. Dont know much about the inner workings of a computer so unable to give more information. Would appreciate any help.



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#2 usasma

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Posted 19 January 2016 - 06:04 AM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

While waiting for a reply, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 blocka

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Posted 19 January 2016 - 06:55 AM

Attached File  OWNER_PC_19_Jan_16_22_09_28.zip   952.47KB   1 downloads



#4 usasma

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Posted 20 January 2016 - 06:28 AM

Please turn off Driver Verifier.  The current memory dumps give us a good place to start from.

To do this, open up verifier.exe and click on "Delete existing settings", then click on "Finish" and reboot for the settings to take effect.

 

Your UEFI/BIOS (version 1805) dates from 2011.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 6 Windows Update hotfixes installed.  Most build 10240 (original release) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

Is there any particular reason that you haven't updated to the Fall Update (aka Threshold 2/1511)?

 

There are 2 ApphelpHardBlock errors in the WER section of MSINFO32.
I suspect that this means that you have incompatible software installed.
The ApphelpHardBlock message means that an incompatible program has been blocked, but it does not specify which program it is.
Please check your older software for compatibility with this version of Windows.

Many problems with the SkyDrive client.  Please uninstall and then reinstall it.

 

Please uninstall AShampoo.  It's LiveTunerProcessMonitor64.sys driver dates from 2011 and is likely not compatible w/W10

 

The BSOD's appear to be caused by GUBootStartup.sys  - a component of Glary Utilites.

Please uninstall it and see if that stops the BSOD's

 

Please note below the number of drivers that date from before July 31, 2015 (the date that W10 was released)

I would strongly suggest either uninstalling the programs that these drivers belong to (DO NOT DELETE the drivers - it may render your system unbootable)

If unable to uninstall them, then visit the manufacturer's website and  download a version that's compatible w/W10.

 

Analysis:
The following is for informational purposes only.

**************************Sun Jan 17 16:44:15.291 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011816-20875-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16590.amd64fre.th1_st1.151104-1714
System Uptime: 0 days 0:10:09.965
*** WARNING: Unable to verify timestamp for GUBootStartup.sys
*** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
BugCheck A, {ffffc00144c45f18, 2, 1, fffff800b16b9236}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffc00144c45f18, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800b16b9236, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  WmiPrvSE.exe
FAILURE_BUCKET_ID:  AV_GUBootStartup!Unknown_Function
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
  BIOS Version                  1805
  BIOS Release Date             12/19/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z77-V
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan  5 17:43:43.900 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010616-25437-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16590.amd64fre.th1_st1.151104-1714
System Uptime: 0 days 0:21:32.573
*** WARNING: Unable to verify timestamp for GUBootStartup.sys
*** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
BugCheck A, {ffffc0011ca37b38, 2, 1, fffff80077a67236}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffc0011ca37b38, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80077a67236, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  AV_GUBootStartup!Unknown_Function
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
  BIOS Version                  1805
  BIOS Release Date             12/19/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z77-V
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Sun Jan 17 16:44:15.291 2016 (UTC - 5:00)**************************
000.fcl                         Fri Sep 26 09:11:22 2008 (48DCDF7A)
CLBUDF.SYS                      Wed Oct  7 02:42:23 2009 (4ACC384F)
CLBStor.sys                     Wed Oct  7 02:42:27 2009 (4ACC3853)
LiveTunerProcessMonitor64.sys   Mon Mar  7 23:00:17 2011 (4D75A9D1)
asahci64.sys                    Thu Jan  5 00:08:19 2012 (4F053043)
iaStor.sys                      Wed Feb  1 19:15:24 2012 (4F29D59C)
GEARAspiWDM.sys                 Thu May  3 15:56:17 2012 (4FA2E2E1)
HECIx64.sys                     Mon Jul  2 18:14:58 2012 (4FF21D62)
RTKVHD64.sys                    Tue Aug  7 06:49:39 2012 (5020F2C3)
IFS64.sys                       Sun Nov  4 21:09:36 2012 (50971FE0)
ScpVBus.sys                     Sun May  5 17:31:26 2013 (5186CFAE)
BootDefragDriver.sys            Mon Mar  3 03:21:20 2014 (53143B80)
GUBootStartup.sys               Sun Jun 22 22:56:24 2014 (53A79758)
e1i63x64.sys                    Thu Mar 26 16:24:57 2015 (55146B19)
HWiNFO64A.SYS                   Tue Mar 31 05:51:32 2015 (551A6E24)
AtihdWT6.sys                    Mon May 25 21:21:51 2015 (5563CAAF)
intelppm.sys                    Thu Jul  9 23:12:59 2015 (559F383B)
mbam.sys                        Tue Aug 11 13:35:19 2015 (55CA3257)
aswKbd.sys                      Wed Sep 16 11:38:28 2015 (55F98CF4)
aswMonFlt.sys                   Wed Sep 16 11:38:29 2015 (55F98CF5)
aswRvrt.sys                     Wed Sep 16 11:38:40 2015 (55F98D00)
aswHwid.sys                     Wed Sep 16 11:39:11 2015 (55F98D1F)
aswRdr2.sys                     Wed Sep 16 11:39:13 2015 (55F98D21)
aswNdisFlt.sys                  Wed Sep 16 11:40:48 2015 (55F98D80)
aswVmm.sys                      Wed Sep 16 11:57:56 2015 (55F99184)
aswStm.sys                      Wed Sep 16 12:01:52 2015 (55F99270)
aswSnx.sys                      Thu Oct 29 06:19:30 2015 (5631F2B2)
aswSP.sys                       Thu Oct 29 06:36:51 2015 (5631F6C3)
atikmpag.sys                    Wed Nov  4 16:16:43 2015 (563A75BB)
atikmdag.sys                    Wed Nov  4 16:39:32 2015 (563A7B14)
http://www.carrona.org/drivers/driver.php?id=000.fcl
http://www.carrona.org/drivers/driver.php?id=CLBUDF.SYS
http://www.carrona.org/drivers/driver.php?id=CLBStor.sys
LiveTunerProcessMonitor64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=asahci64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
IFS64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=BootDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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