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Firefox Window Pop-Ups


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3 replies to this topic

#1 Planemaster2

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Posted 18 January 2016 - 12:35 PM

Hello,

About a week ago, I began encountering a lot of pop up windows every time I would click on a web page. I've looked around for solutions and have tried to:

- Use Malwarebytes
- Reinstally Firefox (Delete Firefox folder and reinstall)
- Check add ons on Firefox
- Downloaded AdBlock

Anything else I can do?

(Sorry if grammar isn't good, I don't usually use my phone for this sort of stuff and it's a pain to go back and correct)

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#2 Planemaster2

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Posted 18 January 2016 - 12:42 PM

Also, I'm getting ultrack short redirecting my site. Hasn't been fixed either

#3 nasdaq

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Posted 20 January 2016 - 09:57 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===


Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


How is the computer running now?
Wait for further instructions.

#4 nasdaq

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Posted 25 January 2016 - 09:23 AM

Are you still with me?




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