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Computer screen turns black, won't boot unless left idle


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#1 LilyMartinez

LilyMartinez

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Posted 18 January 2016 - 05:56 AM

I'm trying to figure out my friends PC issue so I'm going to do some tests but I figured I'd post and see if anyone had any input on what it might be, I believe it could be faulty hardware but I'm gonna try to figure out what possibly..
 
- Computer is new, about 1 month old
-Windows 7
-If left idle and turned back on, it can stay on for about 15 - 30 minutes until the screen goes black and needs to be shut down again, goes into this screen
-Computer was running and had music playing, screen went black again and music was still playing in the background. So it's a display issue, but the monitor is fine working on another computer
-Says makes like an electrical noise before the screen goes black, mouse won't move
5ocu92.jpg
 
If any suggestions that'd be helpful, thanks

Edited by LilyMartinez, 18 January 2016 - 06:02 AM.


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