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BSOD during gaming


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#1 rockman2044

rockman2044

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Posted 17 January 2016 - 07:31 AM

I got a BSOD error memory management during gameplay, after I reboot I can't get into windows with BSOD error 0xc000021a, I can only boot with "disable driver signature enforcement" option.

 

Please help

 

· OS - Windows 8.1, 8, 7, Vista ? Win10
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Win10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? retail
· Age of system (hardware) 4 years
· Age of OS installation - have you re-installed the OS? Yes

· CPU
· Video Card - ASUS GTX770
· MotherBoard - (if NOT a laptop) ASUS P8B75-V
· Power Supply - brand & wattage (skip if laptop) MEGAPOWER 650W

· Laptop or Desktop? Desktop

Attached Files


Edited by rockman2044, 17 January 2016 - 11:12 AM.


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#2 usasma

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Posted 18 January 2016 - 09:13 PM

Your UEFI/BIOS (version 0706) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

No (0) Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have about 12.  Please visit Windows Update and get ALL available Windows Updates.

 

The error codes seem to revolve around digital signature verification.
Start by getting Windows Updates.

If that doesn't fix it, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for informational purposes only.

**************************Sun Jan 17 05:56:15.783 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011716-9437-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 0:00:06.630
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+7b1 )
BugCheck C000021A, {ffffc00093f018b0, ffffffffc0000428, 0, 24604b30000}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
Arguments:
Arg1: ffffc00093f018b0, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: 0000000000000000
Arg4: 0000024604b30000
Arg2: ffffffffc0000428, Error Code.
PROCESS_NAME:  smss.exe
BUGCHECK_STR:  0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428
FAILURE_BUCKET_ID:  0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428_nt!_??_::OKHAJAOM::_string_
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 17 05:37:29.473 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011716-10359-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 0:00:09.240
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+7b1 )
BugCheck C000021A, {ffffc000fc4246e0, ffffffffc0000428, 0, 1a137830000}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
Arguments:
Arg1: ffffc000fc4246e0, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: 0000000000000000
Arg4: 000001a137830000
Arg2: ffffffffc0000428, Error Code.
PROCESS_NAME:  smss.exe
BUGCHECK_STR:  0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428
FAILURE_BUCKET_ID:  0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428_nt!_??_::OKHAJAOM::_string_
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Sun Jan 17 05:56:15.783 2016 (UTC - 5:00)**************************
SiSRaid2.sys                Wed Sep 24 14:28:20 2008 (48DA86C4)
sisraid4.sys                Wed Oct  1 17:56:04 2008 (48E3F1F4)
iaStorV.sys                 Mon Apr 11 14:48:16 2011 (4DA34CF0)
stexstor.sys                Mon Nov 26 19:02:51 2012 (50B4032B)
amdsbs.sys                  Tue Dec 11 16:21:44 2012 (50C7A3E8)
vstxraid.sys                Mon Jan 21 14:00:28 2013 (50FD904C)
bxvbda.sys                  Mon Feb  4 14:47:18 2013 (51101046)
lsi_sss.sys                 Fri Mar 15 19:39:38 2013 (5143B13A)
HpSAMD.sys                  Tue Mar 26 17:36:54 2013 (515214F6)
megasr.sys                  Mon Jun  3 18:02:39 2013 (51AD127F)
nvraid.sys                  Mon Apr 21 14:28:42 2014 (5355635A)
nvstor.sys                  Mon Apr 21 14:34:03 2014 (5355649B)
vsmraid.sys                 Tue Apr 22 15:21:41 2014 (5356C145)
mvumis.sys                  Fri May 23 16:39:04 2014 (537FB1E8)
evbda.sys                   Mon Jan 12 05:29:16 2015 (54B3A1FC)
percsas3i.sys               Wed Feb  4 17:52:41 2015 (54D2A2B9)
percsas2i.sys               Thu Feb  5 17:51:05 2015 (54D3F3D9)
iaStorAV.sys                Thu Feb 19 07:08:39 2015 (54E5D247)
megasas.sys                 Wed Mar  4 21:36:29 2015 (54F7C12D)
lsi_sas.sys                 Wed Mar 25 15:36:48 2015 (55130E50)
lsi_sas2i.sys               Wed Apr  8 16:58:43 2015 (55259683)
lsi_sas3i.sys               Thu Apr  9 14:07:43 2015 (5526BFEF)
arcsas.sys                  Thu Apr  9 15:12:07 2015 (5526CF07)
ADP80XX.SYS                 Thu Apr  9 16:49:48 2015 (5526E5EC)
amdxata.sys                 Thu Apr 30 20:55:35 2015 (5542CF07)
amdsata.sys                 Thu May 14 08:14:52 2015 (555491BC)
3ware.sys                   Mon May 18 18:28:03 2015 (555A6773)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
intelide.sys                Thu Oct 29 22:09:42 2015 (5632D166)
nv_agp.sys                  Thu Oct 29 22:39:06 2015 (5632D84A)
agp440.sys                  Thu Oct 29 22:39:51 2015 (5632D877)
hvsocket.sys                Thu Oct 29 22:46:55 2015 (5632DA1F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 17 05:37:29.473 2016 (UTC - 5:00)**************************
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
nvlddmkm.sys                Wed Dec 16 09:03:30 2015 (56716F32)
http://www.carrona.org/drivers/driver.php?id=SiSRaid2.sys
http://www.carrona.org/drivers/driver.php?id=sisraid4.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=stexstor.sys
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
http://www.carrona.org/drivers/driver.php?id=vstxraid.sys
http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sss.sys
http://www.carrona.org/drivers/driver.php?id=HpSAMD.sys
http://www.carrona.org/drivers/driver.php?id=megasr.sys
http://www.carrona.org/drivers/driver.php?id=nvraid.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=vsmraid.sys
http://www.carrona.org/drivers/driver.php?id=mvumis.sys
http://www.carrona.org/drivers/driver.php?id=evbda.sys
percsas3i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
percsas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
http://www.carrona.org/drivers/driver.php?id=megasas.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sas.sys
lsi_sas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
lsi_sas3i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=arcsas.sys
http://www.carrona.org/drivers/driver.php?id=ADP80XX.SYS
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=3ware.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
http://www.carrona.org/drivers/driver.php?id=agp440.sys
hvsocket.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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