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Multiple BSOD almost everyday and various app crashes


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10 replies to this topic

#1 Arun711

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Posted 16 January 2016 - 08:43 PM

I have been trouble with multiple blue screens of death almost everyday and they are about 3-4 types of them. Various apps keep crashing too and was wondering if I could fix them too (apps like google chrome, league of legends, few other games, etc).

Please let me know if I need to know any other information.

Attached Files


Edited by Arun711, 16 January 2016 - 09:30 PM.


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#2 Arun711

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Posted 16 January 2016 - 09:37 PM

Heres a dxdiag of my pc

Attached Files


Edited by Arun711, 16 January 2016 - 09:37 PM.


#3 usasma

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Posted 18 January 2016 - 06:23 AM

I'm running late for work right now.

I hope to get to this when I get home this afternoon (GMT+5 - East Coast of the US)

If not, I'll definitely get to first in the morning.

 

Meanwhile, remove the MSI applications/gaming stuff (there's a driver there that causes BSOD's on some systems)

 

Also, get a start on these things:

Beyond this, I have these 4 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
4.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 usasma

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Posted 18 January 2016 - 08:58 PM

Your UEFI/BIOS (version V2.3) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 4 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

The WER section of the MSINFO32 report shows several recent failures of Windows Update

The Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows is disabled.  Did you do this deliberately?  If so, why did you disable it?

FWIW - if the device is not needed, please uninstall it.

If it is needed, please enable it and then update it to the latest, W10 compatible version.  Then feel free to disable it again.

 

Please uninstall MSI Super Charger.  It uses the NTIOLib_X64.sys driver that is known to cause BSOD's on some Windows systems.

Uninstalling it will remove the driver.

 

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

 

The following is for informational purposes only.

**************************Thu Jan 14 20:44:44.314 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011416-5484-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 12:18:24.001
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+302 )
BugCheck A, {fffff6e000626760, 2, 0, fffff800f9468a62}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: fffff6e000626760, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800f9468a62, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  AV_nt!MiAgeWorkingSet
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 14 07:54:00.473 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011416-4515-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 11:21:40.160
Probably caused by : ntkrnlmp.exe ( nt!ObfDereferenceDeviceMap+14 )
BugCheck 3B, {c0000005, fffff8030369efc8, ffffd0002247cc40, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8030369efc8, Address of the instruction which caused the bugcheck
Arg3: ffffd0002247cc40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  0x3B_nt!ObfDereferenceDeviceMap
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 13 20:28:43.136 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011316-3828-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 1 days 18:55:22.623
Probably caused by : ntkrnlmp.exe ( nt!IoRemoveIoCompletion+218 )
BugCheck 3B, {c0000005, fffff803440e2ef3, ffffd00026f16db0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff803440e2ef3, Address of the instruction which caused the bugcheck
Arg3: ffffd00026f16db0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x3B_nt!IoRemoveIoCompletion
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 12 01:29:03.424 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011216-4500-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 13:17:05.110
Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+134 )
BugCheck 3B, {c0000005, fffff80257c61ef3, ffffd00020734560, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80257c61ef3, Address of the instruction which caused the bugcheck
Arg3: ffffd00020734560, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x3B_nt!KiDeliverApc
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 11 12:10:20.470 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011116-6234-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 8:39:53.158
Probably caused by : ntkrnlmp.exe ( nt!IoRemoveIoCompletion+218 )
BugCheck 3B, {c0000005, fffff800ffc5eef3, ffffd0002523bdb0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800ffc5eef3, Address of the instruction which caused the bugcheck
Arg3: ffffd0002523bdb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x3B_nt!IoRemoveIoCompletion
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 11 03:29:06.782 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011116-4687-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 15:34:26.468
Probably caused by : win32kbase.sys ( win32kbase!REGION::vDeleteREGION+20 )
BugCheck 3B, {c0000005, fffff96111db2edc, ffffd0002159bf50, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96111db2edc, Address of the instruction which caused the bugcheck
Arg3: ffffd0002159bf50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  KillerService.
FAILURE_BUCKET_ID:  0x3B_win32kbase!REGION::vDeleteREGION
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan  7 20:46:43.379 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010716-35250-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 11:30:37.064
Probably caused by : memory_corruption ( nt!MiGetVadWakeList+d0 )
BugCheck A, {80000008, 2, 0, fffff801dd439190}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000080000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801dd439190, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  AV_nt!MiGetVadWakeList
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan  7 09:12:05.311 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010716-64625-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 16:43:17.998
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_MDL_RANGE::Lock+60 )
BugCheck 1A, {5003, fffff58010804000, b91b, 74090c05}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff58010804000
Arg3: 000000000000b91b
Arg4: 0000000074090c05
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x1a_5003_dxgmms2!VIDMM_MDL_RANGE::Lock
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  3 07:20:17.869 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010316-40484-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 4:11:26.556
Probably caused by : memory_corruption ( ONE_BIT )
BugCheck 1A, {41792, fffff68000119c28, 80000000, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff68000119c28
Arg3: 0000000080000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan  2 06:26:37.088 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010216-17078-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 1:10:04.775
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+11185 )
BugCheck 50, {fffff80048a65842, 10, fffff80048a65842, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff80048a65842, memory referenced.
Arg2: 0000000000000010, value 0 = read operation, 1 = write operation.
Arg3: fffff80048a65842, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  AV_INVALID_BAD_IP_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan  2 05:14:40.502 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010216-4453-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.0.amd64fre.th2_release.151029-1700
System Uptime: 1 days 20:36:34.188
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1e46a )
BugCheck 1A, {5003, fffff58010804000, 213, 4005409}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff58010804000
Arg3: 0000000000000213
Arg4: 0000000004005409
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  vpnui.exe
FAILURE_BUCKET_ID:  0x1a_5003_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Thu Jan 14 20:44:44.314 2016 (UTC - 5:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
imsevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
ikbevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
ISCTD.sys                   Wed Jan 22 14:37:35 2014 (52E01DFF)
e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
bwcW8x64.sys                Thu Apr 10 11:40:24 2014 (5346BB68)
rzpmgrk.sys                 Thu Apr 17 15:36:12 2014 (53502D2C)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
rzpnk.sys                   Fri Oct 17 15:38:10 2014 (54417022)
XtuAcpiDriver.sys           Thu Feb 26 07:51:57 2015 (54EF16ED)
RTKVHD64.sys                Tue Jun 16 06:55:05 2015 (55800089)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
NvStreamKms.sys             Tue Dec  8 20:23:38 2015 (5667829A)
nvlddmkm.sys                Wed Dec 16 09:03:30 2015 (56716F32)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan  7 20:46:43.379 2016 (UTC - 5:00)**************************
NvStreamKms.sys             Fri Sep 18 01:02:24 2015 (55FB9AE0)
nvlddmkm.sys                Thu Nov  5 09:35:23 2015 (563B692B)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Arun711

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Posted 19 January 2016 - 02:37 PM

My windows says it is up to date and I regularly update it, but I am not sure if you mean I need to get more updates from the website or just check locally in my pc. I removed almost every MSI programs except for MSI Afterburner, which I wasn't sure if I should. Should I go ahead and uninstall that too? No BSODs since I removed the MSI apps yet! I didn't completely understand what you meant by the other OS updates, I am not sure about my BIOS manufacturer either. Is there anyway to check what I have, and I will try and get the latest updates.



#6 usasma

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Posted 20 January 2016 - 07:58 AM

Remove MSI Afterburner also.

 

If you check Windows Update and there are no more updates available (and you don't get an error message while connected to the internet and checking) - then that's all that you can do.

The numbers aren't set in stone, they're just what I've seen in systems before and it prompts me to ask about Windows Updates.

 

As for other OS updates.  I looked at the list of drivers (posted in my last post) and noticed that many of them are older (the MBfilt64.sys driver is an exception - it's OK despite being older).

W10 (build 10240) was released on 31 July 2015; W10 (build 10586) was released on 15 November 2015.

Please note the dates on the drivers listed at the bottom of my last post.  You'll see that many of them are dated from earlier than the above dates - calling into question their compatibility w/W10

You'll find that you can update most of them (and the BIOS/UEFI) by visiting the MSI support site for your motherboard/system.

 

If you're not getting BSOD's and the system is working well - my advice is don't do anything!

Seriously, we can fix these other things - but why mess with a system that's working OK?

If the BSOD's return, remember the stuff that I suggested, and we'll work on that after analyzing the new BSOD's.
Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Arun711

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Posted 23 January 2016 - 02:44 PM

Hey I removed all the MSI apps and was BSOD free for good 4 days but they are back again today, well only twice. One of them was PAGE_FAULT_IN_NONPAGED_AREA, and the other one said something IRQL NOT LESS OR EQUAL I think. Any ideas how I can go about fixing them? Other than that my pc has been running much smoother with less apps crashing and no BSODs until today.



#8 Arun711

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Posted 23 January 2016 - 04:32 PM

I was checking the logs and I keep finding this under information usually around the crashes:

 

The following boot-start or system-start driver(s) did not load: 

cdrom
dam
 
And the following errors:
1. The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID 
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
2. The server {784E29F4-5EBE-4279-9948-1E8FE941646D} did not register with DCOM within the required timeout.
 
and then this is the BSOD error: The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xffffe00056bc3d68, 0x0000000000000002, 0x0000000000000000, 0xfffff803dac5b11b). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: d10f9142-bb93-4bf3-909d-950e8f59412e.
 
Do you want me to upload the dump files too? (If yes, not sure how to so please specify the steps)
thanks again

Edited by Arun711, 23 January 2016 - 04:34 PM.


#9 usasma

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Posted 25 January 2016 - 05:55 AM

The CD-ROM error can be from the drive itself, or from a scratched CD/DVD that's in the drive.

 

Let's have a look at this report:

 

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 

As for the dump files, they should be located in C:\Windows\Minidump

Copy them to your Desktop and zip them up there (select all of them by clicking on the first one - then hold down Shift and click on the last one), then right click on the selected files, select Send to, then secect Compressed (zipped) folder and follow the prompts)

Then upload them with your next post.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Arun711

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Posted 26 January 2016 - 08:20 AM

I hope I got all the files right 

Attached Files



#11 usasma

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Posted 26 January 2016 - 09:59 AM

I don't see much of significance in the Admin event log.

 

As I recall, Intel Smart Connect is no longer supported in W10.

Please turn it off in your BIOS/UEFI and ensure that the software is uninstalled from your system after that.

 

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Analysis:
The following is for informational purposes only.

**************************Sat Jan 23 16:25:28.525 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\012316-7406-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 0:02:23.212
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+15b )
BugCheck A, {ffffe00056bc3d68, 2, 0, fffff803dac5b11b}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffe00056bc3d68, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803dac5b11b, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  AV_nt!KeSetEvent
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 23 14:39:15.804 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\012316-7734-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 6:34:07.490
Probably caused by : ntkrnlmp.exe ( nt!IopProcessUpdateTransferCount+20 )
BugCheck 50, {ffffe0009cd54758, 2, fffff8014d761d2c, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe0009cd54758, memory referenced.
Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.
Arg3: fffff8014d761d2c, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  AV_INVALID_nt!IopProcessUpdateTransferCount
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 23 08:03:17.168 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\012316-8328-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 4 days 23:38:56.950
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BugCheck A, {80000018, 2, 0, fffff80338df2ed4}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000080000018, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80338df2ed4, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  PAGE_NOT_ZERO_AV
PROCESS_NAME:  GameGuard.des
FAILURE_BUCKET_ID:  PAGE_NOT_ZERO_AV
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 18 08:22:48.945 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011816-5000-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 14:31:21.631
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BugCheck 50, {ffffe001df013a60, 0, fffff80082477450, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe001df013a60, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80082477450, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  PAGE_NOT_ZERO_AV
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  PAGE_NOT_ZERO_AV
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 17 14:49:46.843 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011716-5421-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 1:30:06.530
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+12643 )
BugCheck 4E, {99, 10bf6e, 2, a0001000010bded}
BugCheck Info: PFN_LIST_CORRUPT (4e)
Arguments:
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000010bf6e, page frame number
Arg3: 0000000000000002, current page state
Arg4: 0a0001000010bded, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  backgroundTask
FAILURE_BUCKET_ID:  0x4E_99_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V2.3
  BIOS Release Date             07/22/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z97-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Sat Jan 23 16:25:28.525 2016 (UTC - 5:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
imsevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
ikbevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
ISCTD.sys                   Wed Jan 22 14:37:35 2014 (52E01DFF)
e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
bwcW8x64.sys                Thu Apr 10 11:40:24 2014 (5346BB68)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
XtuAcpiDriver.sys           Thu Feb 26 07:51:57 2015 (54EF16ED)
RTKVHD64.sys                Tue Jun 16 06:55:05 2015 (55800089)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
nvlddmkm.sys                Wed Dec 16 09:03:30 2015 (56716F32)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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