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#1 jtd0820

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Posted 16 January 2016 - 03:55 AM

Hey Everybody!

 

My name is John.  I am 35 years old and I have been working in the IT Support field for 6 years now and learn new things everyday.  I know I will learn even more now that I am a part of this community.  I have relied on this site from time to time the past 6 years and it has been extremely helpful.  I look forward to making new nerdy  :thumbsup: friends!



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#2 quietman7

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Posted 16 January 2016 - 08:09 AM

:welcome: to Bleeping Computer.

What is your computer issue? Knowing that will enable me to direct you to the appropriate forum for assistance.

As a new member be sure to read the Welcome to Bleeping Computer! Guide and the following...Best regards.
The BC Staff
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#3 jtd0820

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Posted 16 January 2016 - 04:26 PM

My laptop is an old HP Pavilion dv6000 running 32-bit Windows 7 Professional that still works pretty good except I believe I am infected with a rootkit.  It is very similar to the one in this thread:

 

www.bleepingcomputer.com/forums/t/538431/infected-with-zeroaccess-rootkit

 

I have basically the same symptoms - CPU fan runs constantly even though task manager shows everything is running smoothly, I have lost some admin rights, almost all of my services are stopped, etc.  I ran Malwarebytes and it cleaned lots up and everything seemed fine until I rebooted the machine again which put me back to square one.  I then decided I would run FRST.exe in safe mode, which afterwards I started thinking was a bad decision.  Anyways, I have the FRST.txt and Addition.txt logs that I can post if needed.

 

Thanks!



#4 quietman7

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Posted 16 January 2016 - 05:06 PM

Since you already ran FRST, it's log should be reviewed, however they are not permitted in this forum.

Please read the Preparation Guide For Requesting Help and start a new topic and post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.
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