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Windows Update Closes Right Away, Help.


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6 replies to this topic

#1 FredFrederson

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Posted 28 July 2006 - 01:37 AM

I'm running Windows XP Home SP1 and when I try to run the Windows update the browser closes right when it loads. (I'm on dial up so it's slow to load but then closes) I've been able to get most of the updates via Firefox and 62nds.com. But not all and I want to know what's causing IE to close. When trying to update I would get an error in the Event Viewer about my mshtml.dll having a faulty module so I downloaded a good copy but now I get this error:
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service wuauserv with arguments "" in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Please anyone help. Thanks for any input. I'll put my HJ log below. (Please note that I know I should close things but I had this IE window and various dial-up applications open, sorry)

ogfile of HijackThis v1.99.1
Scan saved at 12:35:10 AM, on 7/28/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\Program Files\Common Files\PFShared\UmxCfg.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Tiny Firewall Pro\UmxFwHlp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\PFShared\UmxPol.exe
C:\Program Files\Tiny Firewall Pro\UmxAgent.exe
C:\Program Files\Tiny Firewall Pro\UmxTray.exe
C:\WINDOWS\Explorer.EXE
G:\System Mechanic Professional 6\IoloSGCtrl.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\techbox\techbox.exe
C:\WINDOWS\Mixer.exe
G:\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\windows\hffext\hffsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Common Files\PFShared\umxlu.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Kana Reminder\Reminder.exe
G:\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Program Files\PeoplePC\ISP6200\Browser\Bartshel.exe
C:\Program Files\PeoplePC\ISP6200\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6200\Browser\PPShared.exe
C:\Program Files\PeoplePC Accelerated\PeoplePC.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\dllhost.exe
C:\Documents and Settings\Kyle2\My Documents\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http:/www.google.com"); (C:\Documents and Settings\Kyle2\Application Data\Mozilla\Profiles\default\hvfingas.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Kyle2\Application Data\Mozilla\Profiles\default\hvfingas.slt\prefs.js)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\JCCATCH.DLL
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Tech-In-A-Box] C:\techbox\techbox.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [SystemGuardAlerter] "G:\System Mechanic Professional 6\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [hffsrv] c:\windows\hffext\hffsrv.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKCU\..\Run: [Kana Reminder] C:\Program Files\Kana Reminder\Reminder.exe
O4 - HKCU\..\Run: [SMSystemAnalyzer] "G:\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AMonitor] C:\Program Files\Tiny Firewall Pro\amon.exe
O4 - Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Allow popups from this web page - C:\Program Files\Sunbelt Software\iHatePopups\allowsite.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-image.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe (file missing) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{927B0736-1EBE-4231-930A-ECE9387D0813}: NameServer = 209.244.0.3 209.244.0.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{29E09DE4-DC8F-47A0-8397-B1040C288C8C}: NameServer = 205.180.248.194
O20 - AppInit_DLLs: NVDESK32.DLL, system32\aakah.dll UmxSbxExw.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O20 - Winlogon Notify: PFW - C:\WINDOWS\SYSTEM32\UmxWnp.Dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - G:\System Mechanic Professional 6\IoloSGCtrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: FW Event Manager (UmxAgent) - Computer Associates International, Inc. - C:\Program Files\Tiny Firewall Pro\UmxAgent.exe
O23 - Service: FW Configuration Interpreter (UmxCfg) - Computer Associates International, Inc. - C:\Program Files\Common Files\PFShared\UmxCfg.exe
O23 - Service: FW User-Mode Helper (UmxFwHlp) - Computer Associates International, Inc. - C:\Program Files\Tiny Firewall Pro\UmxFwHlp.exe
O23 - Service: FW Live Update (UmxLU) - Computer Associates International, Inc. - C:\Program Files\Common Files\PFShared\umxlu.exe
O23 - Service: FW Policy Manager (UmxPol) - Computer Associates International, Inc. - C:\Program Files\Common Files\PFShared\UmxPol.exe

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#2 FredFrederson

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Posted 28 July 2006 - 01:38 AM

I also forgot to mention that IE 6 closes often when I try to do some sort of search feature within a webpage.

#3 FredFrederson

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Posted 29 July 2006 - 11:40 PM

Also sometimes when I leave my computer on overnight when I try to log back in my password doesn't work and when I reboot it, it says that other users are connected when no one should be. But then when it restart my password works just fine. Please help. PC-Cillin doesnt turn up anything and I have Tiny personal firewall running.

#4 FredFrederson

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Posted 30 July 2006 - 04:18 PM

Sorry, thanks for any assistance.

Edited by FredFrederson, 30 July 2006 - 04:54 PM.


#5 -David-

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Posted 08 August 2006 - 12:29 PM

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:

Preparation Guide For Use Before Posting A Hijackthis Log

#6 FredFrederson

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Posted 13 August 2006 - 03:51 AM

Did the things in the preparation post, and here's my new Hijackthis log. If you need any other information please let me know. Thanks for all of your help.


Logfile of HijackThis v1.99.1
Scan saved at 2:43:06 AM, on 8/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\techbox\techbox.exe
C:\WINDOWS\Mixer.exe
C:\windows\hffext\hffsrv.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\progra~1\softwin\bitdef~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender9\bdoesrv.exe
C:\progra~1\softwin\bitdef~1\bdswitch.exe
C:\Program Files\Kana Reminder\Reminder.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Documents and Settings\Kyle2\My Documents\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
N3 - Netscape 7: user_pref("browser.startup.homepage", "http:/www.google.com"); (C:\Documents and Settings\Kyle2\Application Data\Mozilla\Profiles\default\hvfingas.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Kyle2\Application Data\Mozilla\Profiles\default\hvfingas.slt\prefs.js)
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\JCCATCH.DLL
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [Tech-In-A-Box] C:\techbox\techbox.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [hffsrv] c:\windows\hffext\hffsrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [BDMCon] c:\progra~1\softwin\bitdef~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "C:\progra~1\softwin\bitdef~1\bdswitch.exe"
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6200\BIN\PPCOLink.exe -STATION
O4 - HKCU\..\Run: [Kana Reminder] C:\Program Files\Kana Reminder\Reminder.exe
O4 - HKCU\..\Run: [SMSystemAnalyzer] "G:\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AMonitor] C:\Program Files\Tiny Firewall Pro\amon.exe
O4 - Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Allow popups from this web page - C:\Program Files\Sunbelt Software\iHatePopups\allowsite.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe (file missing) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O17 - HKLM\System\CS1\Services\Tcpip\..\{29E09DE4-DC8F-47A0-8397-B1040C288C8C}: NameServer = 205.180.248.194
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O20 - Winlogon Notify: PFW - C:\WINDOWS\SYSTEM32\UmxWnp.Dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: FW Event Manager (UmxAgent) - Computer Associates International, Inc. - C:\Program Files\Tiny Firewall Pro\UmxAgent.exe
O23 - Service: FW Configuration Interpreter (UmxCfg) - Computer Associates International, Inc. - C:\Program Files\Common Files\PFShared\UmxCfg.exe
O23 - Service: FW User-Mode Helper (UmxFwHlp) - Computer Associates International, Inc. - C:\Program Files\Tiny Firewall Pro\UmxFwHlp.exe
O23 - Service: FW Live Update (UmxLU) - Computer Associates International, Inc. - C:\Program Files\Common Files\PFShared\umxlu.exe
O23 - Service: FW Policy Manager (UmxPol) - Computer Associates International, Inc. - C:\Program Files\Common Files\PFShared\UmxPol.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

#7 -David-

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Posted 13 August 2006 - 04:50 AM

Hey there,

You have FlashGet installed.
Be aware that the trial copy bundles Cydoor adware, but when you register the Ads disappear.
To remove the program: Go to Start > Settings > Control Panel > Add/Remove Programs and remove it.

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe (file missing) (HKCU)


Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

I now see a clean log here, there are no signs of malware or anything that may cause the problems you are having. I recommend that you post your question in the following forum as you will recieve better help there. Let them know you have had your Hijackthis log checked, and it isn't a serious security issue.
Web Browsing/Email and Other Internet Applications

David




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