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Cinnamon has crashed help


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44 replies to this topic

#1 rozzer

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Posted 15 January 2016 - 08:31 AM

Linux mint 17.1 (32bit)
Hi

I was writing a mail in Thunderbird and the cursor froze, waited about 20 seconds and it started to flash again but after every click it froze for about 20 seconds, finally I managed to get to the menu and shutdown after going through this process all the way.
Re-started and it found errors which I tried to fix via the recovery mode then normal boot............That's when it loaded into a full screen of a picture from my pictures folder and stayed like that and the keyboard became inactive, no lights. I tried to restart and the same thing happened but a box appeared saying 'Cinnamon just crashed.you are currently running in Fallback Mode..do you want to restart cinnamon yes or no'
yes takes me into a loop and no leaves me on the same screen with no way of making changes, after a while the screen goes black and when i move the cursor it asks for my password which i give but only to be returned to the same screen again.

Any help appreciated

Cheers

Edited by rozzer, 15 January 2016 - 08:52 AM.


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#2 MadmanRB

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Posted 15 January 2016 - 10:41 AM

You will need to update, still using 17.1 is a bad idea.

Use the update manager or sudo apt-get upgrade to get the latest packages.


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#3 pcpunk

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Posted 15 January 2016 - 05:45 PM

Well I hope you get some help.  I think next time I would install Mate or Xfce 64bit and make a "home" partition in case a re-install is needed.  I seen some others having issues with this, it could be that you don't have enough RAM to be running Cinnamon.  I think your graphics need some of that RAM and if it is not there will crash, just a guess though.  Hopefully someone will be able to look at a crash report for you.


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#4 Al1000

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Posted 15 January 2016 - 06:07 PM

It doesn't sound like it'll be easy to update or access a crash report, if it won't even boot to a terminal session.

Re-started and it found errors which I tried to fix via the recovery mode


Do you remember what the errors were, and/or what you did to try to fix them?

#5 NickAu

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Posted 15 January 2016 - 06:13 PM

You may be able to boot a live distro then mount the hdd and look in  /var/crash


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#6 pcpunk

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Posted 15 January 2016 - 07:07 PM

You may be able to boot a live distro then mount the hdd and look in  /var/crash

That is what I was thinking Nick, but I cannot find /var/crash in KDE?  But there are other crash files right, what they contain I don't know.  Doesn't ".xsession-errors" also contain enough info?


Edited by pcpunk, 15 January 2016 - 07:09 PM.

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#7 shadow-warrior

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Posted 15 January 2016 - 08:28 PM

I am not a Cinnamon user   But would be thinking   Have you installed any new packages or done any type of update recently.???  as it may be something has conflicted.!!!

 

what are your system details ...Graphics card and ram etc.

 

There is usually a way to start into text mode (terminal) which could be Ctrl +Alt+F2   then you could access logs to find out what caused the crash  or change Graphics driver   whatever...

 

going from memory when it goes into fallback mode isnt there a way to see and change graphics driver..???  in the left corner..(might be dreaming on that)

 

Maybe 1 of our esteemed collegues that use Mint can  be more precise on any of the above.....



#8 rozzer

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Posted 16 January 2016 - 01:47 AM

Thanks all for responding

@MadmanRB....I am unable to get to the terminal it just boots into a full screen of a random
picture from my pictures folder.

@pcpunk... I agree I need to upgrade my system which is my next move after this.

@Al100 & NickAu...I restarted the pc using REISUB but I am not able to say what the errors
were as it flashed past so fast indicating fail* in numerous place, unable to load this and that,
and various other abnormal readings.
I let it run for a while and it tried to do fdisk check and said it found error press 'f' to fix 's' to
skip etc, tried 'f' but it said not loaded so I used 's' which eventually took me to the recovery
screen were I first tried recovery, a box appeared with about 6/7 options and I selected try to
fix errors, the procedure started all over again till I arrived back at this same box and this time
I selected normal boot.
This time it started to load normally eventually getting to the white cursor ..and then the
screen with the picture appeared.
I also tried to boot my original iso and selected to run next to the current version and it began
the procedure but failed with unable to load due to errors so now I was back to square one.

@shadow-warrior...no updating other than the normal ones which I do weekly and that was
done about 4 days ago. I have tried all the permutations to get it to start using ctrl/alt/etc

Specs are:
Operating System Linux Mint 17.1 Cinnamon 32-Bit
Linux Kernel 3.16.0-41-generic
Processor Pentium© Dual-Core
CPU E5200 @2.50GHz x 2
Memory 2.0 GiB
Hard Drive 238.2 GB
Graphics Card NVIDIA Corporation G96 [GeForce 9400 GT]

I have a bad feeling it's my hard drive failing.

It was at this stage that I went to look for my gun lol.

Cheers all

Edited by rozzer, 16 January 2016 - 01:54 AM.


#9 Al1000

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Posted 16 January 2016 - 01:53 AM

Might be worth booting up with a live CD/DVD/USB and seeing if there are any reports in /var/crash/ as Nick and pcpunk suggested.



#10 Al1000

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Posted 16 January 2016 - 01:54 AM

but I cannot find /var/crash in KDE


It'll be there. Open a terminal and type cd /var/crash and you'll be there. Chances are the directory will be empty though.

#11 rozzer

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Posted 16 January 2016 - 02:04 AM

Hi Al Just tried and it says.....'no such file or directory'

#12 Al1000

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Posted 16 January 2016 - 02:05 AM

Hi Al Just tried and it says.....'no such file or directory'


Sorry, that post was a response to pcpunk.

What are you booting up with?

Edited by Al1000, 16 January 2016 - 02:06 AM.


#13 rozzer

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Posted 16 January 2016 - 02:07 AM

dvd iso

#14 Al1000

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Posted 16 January 2016 - 02:10 AM

You would need to mount the HDD as Nick suggested. Easiest way should be to open File Manager, and click on the partition you want to mount. Then go to /media/path/to/HDD/var/crash/ swapping /path/to/HDD for the path to your HDD.

If you need any help in doing so, please post the output of
sudo fdisk -l
from your live media.

Edited by Al1000, 16 January 2016 - 02:13 AM.


#15 rozzer

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Posted 16 January 2016 - 02:31 AM

Hi Al

Disaster looming.........access terminal and sudo fdisk -1 and system faltering and freezing again
managed to get this.

mint@mint ~ $ sudo fdisk -1
fdisk: invalid option -- '1'
Usage:
fdisk [options] change partition table
fdisk [options] -l list partition table(s)
fdisk -s give partition size(s) in blocks

Options:
-b sector size (512, 1024, 2048 or 4096)
-c[=] compatible mode: 'dos' or 'nondos' (default)
-h print this help text
-u[=] display units: 'cylinders' or 'sectors' (default)
-v print program version
-C specify the number of cylinders
-H specify the number of heads
-S specify the number of sectors per track

mint@mint ~ $

Edited by rozzer, 16 January 2016 - 02:32 AM.





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