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Hosting Company Problem

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#1 sceadugenga


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  • Local time:09:31 AM

Posted 14 January 2016 - 08:44 PM

I recently tried to upgrade my MEGA account through a hosting company they recommended.

They took my money then refused to supply the service as:


"Our automated fraud screening software noted a discrepancy between your billing address and the IP address location. Could you please advise us why the distance is so great?"


I have gone through one verification process but they want a scan of my credit card as well which I'm not prepared to do.

I've asked for my money back and complained to MEGA but still want to make a further complaint.

It's a UK company.


MEGA agreed that they should not have accepted payment before asking for the verification process.

I mean... they have my money, where's the service/product????

Edited by sceadugenga, 14 January 2016 - 08:46 PM.

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