We're a bit stumped on a customer's PC that was brought in for random BSODs. They claimed it would happen every 10 minutes no matter what they were running, but we had the hardest time reproducing it until recently. It can bluescreen during Prime95, running COD, or even just on idle. We've tried each RAM stick individually, swapping RAM slots, running MemTest for a day with no errors, and tested the hard drive with Seagate SeaTools. I've updated all drivers for the motherboard that seemed to do with USB 3.0, chipset, or any other Intel drivers. Monitored the CPU and never see it go to an overtemp.
Attached are the requested zip files.
Windows 10 x64 - not sure what previous OS was, it was upgraded
Probably retail version since it is a custom build
Guessing only a few years old
Intel Core i5 6570K (Ivy Bridge)
MSI Radeon HD7900
ASRock Z77 Extreme6
Corsair TX750 PSU
OS Install from systeminfo: 12/19/15 (don't know if that reports the Windows 10 upgrade date or original install)
Custom build desktop.
I'm suspecting USB ports/drivers, we've tried swapping devices around and had less BSODs when nothing is plugged into the USB 3.0 ports, but I'd like confirmation to make sure we're not fighting the wrong cause. I'm out of RAM to try swapping at the moment, so it may be a few days to get stock before I can try that.
I've started DriverVerifier, and it didn't crash on boot. It did BSOD after sitting for awhile, but it was the same 0x1A error, nothing relating to a the verifier.
Thanks for any help. I'd like to learn how to better analyze the dumps myself eventually, but have not had time or the disk space for all of the symbols (cursed SSD, lol).