Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Chrome, RAM and BSOD issues


  • This topic is locked This topic is locked
12 replies to this topic

#1 applesauce10189

applesauce10189

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 13 January 2016 - 02:00 PM

Questions for me to answer:

· OS - Windows 8.1, 8, 7, Vista ?

Windows 7

· x86 (32-bit) or x64 ?

x64
· What was original installed OS on system?

Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?

Came pre-installed if I recall correctly.
· Age of system (hardware)

Two years.
· Age of OS installation - have you re-installed the OS?

Two years. No I haven't reinstalled the OS. Although if problems persist I'm considering it.

· CPU

Intel Core i7 @2.50GHz
· Video Card

Video card #1: Intel HD 4600

Video card #2: Nvidia GTX 860M
· MotherBoard - (if NOT a laptop)

See last question
· Power Supply - brand & wattage (skip if laptop)

See last question

· System Manufacturer

Dell (Alienware)
· Exact model number (if laptop, check label on bottom)

P18E001

· Laptop or Desktop?

Laptop.

 

 

Misc info:

I'm having numerous issues. I've run MBAM and it came up clean. ADWCleaner found a few things but I think they're unrelated. For the sake of giving you as much info as possible, I'll give the ADWCleaner log as well.

 

Issues:

All happen and go away at/around the same time.

Don't always all happen

Usually happens 1-2 times a day.

 

Chrome: (Most frequent/persistent)

AdBlock and AdBlock Plus constantly crash, reloading causes instant crash. Reinstalling doesn't fix. Video players load, but don't play. If I can somehow stop AdBlock and AdBlock Plus from crashing, they don't actually do their job. They stop providing information (Clicking them will push them in as if they're doing something, but nothing loads.) It's usually AdBlock that crashes, but it seems to vary, sometimes AdBlockPlus will be the unstable one, and sometimes I can have one but not the other, attempting to reload both results in both crashing while reloading one loads the extension without crashing. Still doesn't block ads. Once, an entire tab crashed, not the generic "Aw, snap" error message but my monitor turned off then back on and there was a chrome popup asking me to send feedback about a tab crashing, this was only once though.

 

RAM:

I have 8GB of RAM and Skype failed to launch at one point due to lack of RAM. At the time, RAM usage was only at 80% according to task manager.

 

BSOD:

I've had 1 BSOD, and 1 crash I believe to be a BSOD but don't know for sure. The one I'm unsure of, is because my monitor turned off when it happened. My sound card froze and did the cliche sound glitch of repeating the same half second of sound infinitely, and my entire system froze up. After waiting a minute or so, I decided to hard shut off the laptop. Chrome was still acting up for a while afterwards. I forget if the second BSOD had told me a specific cause, sorry.

 

EDIT:

I forgot to mention, a few days ago it seems my laptop overheated twice in one day. I assume the safety mechanisms in place prevented damage, but it still overheated none-the-less. The entire time I've owned this laptop, it's never overheated once, until that day. At least, I'm assuming that's why my system randomly went out like a light twice. Felt really hot, too.

 

EDIT #2: The infamous BSOD strikes again. I apparently got ram usage up to 99%, so I killed off some unnecessary things and brought that number down, about 10-ish minutes later I get video card issues, the screen kept going black for a short period of time, then it went black for about a minute or two, then I suddenly got another BSOD. As far as the cause goes, it just said Windows ran into a problem and had to stop, if it said exactly what then I couldn't discern it.

Attached Files


Edited by applesauce10189, 13 January 2016 - 11:16 PM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:41 PM

Posted 14 January 2016 - 06:13 AM

Only 228 Windows Update hotfixes installed.  Most systems with SP1 have 350 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

It looks like there's a video problem, but there may be more than that (I can't tell from the reports).

Start with this:  Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Once we fix the video issues we'll be better able to narrow down any other issues.

 

Analysis:
The following is for informational purposes only.

**************************Tue Jan 12 16:52:13.049 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011216-34881-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
System Uptime: 0 days 9:42:53.908
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : nvkflt.sys ( nvkflt+15008 )
BugCheck 116, {fffffa8007e9f4e0, fffff8800427a008, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: fffffa8007e9f4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800427a008, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvkflt.sys
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  A14
  BIOS Release Date             09/24/2014
  Manufacturer                  Alienware
  Product Name                  Alienware 17
  Baseboard Product             04WT2G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 10 19:38:02.142 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011016-32339-01.dmp]
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime: 0 days 22:18:14.001
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 1000007E, {ffffffffc0000005, fffff88006a23d54, fffff880009e8108, fffff880009e7960}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88006a23d54, The address that the exception occurred at
Arg3: fffff880009e8108, Exception Record Address
Arg4: fffff880009e7960, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0x7E
FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Tue Jan 12 16:52:13.049 2016 (UTC - 5:00)**************************
hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
tap0901t.sys                Wed Sep 16 02:02:43 2009 (4AB07F83)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
stdcfltn.sys                Sat Jul 16 00:31:13 2011 (4E211411)
rikvm_9EC60124.sys          Mon Nov 19 04:45:43 2012 (50A9FFC7)
e22w7x64.sys                Wed Dec  5 11:43:48 2012 (50BF79C4)
RtsPStor.sys                Wed Dec 12 21:44:23 2012 (50C94107)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
iusb3hub.sys                Tue Mar 26 12:05:25 2013 (5151C745)
iusb3xhc.sys                Tue Mar 26 12:05:28 2013 (5151C748)
iusb3hcs.sys                Tue Mar 26 12:07:08 2013 (5151C7AC)
iaStorA.sys                 Fri Apr  5 19:45:31 2013 (515F621B)
iaStorF.sys                 Fri Apr  5 19:45:35 2013 (515F621F)
SynTP.sys                   Mon Apr  8 02:04:17 2013 (51625DE1)
Smb_driver_Intel.sys        Mon Apr  8 02:06:07 2013 (51625E4F)
ST_Accel.sys                Thu Apr 11 14:21:11 2013 (5166FF17)
igdkmd64.sys                Fri Mar  7 11:08:56 2014 (5319EF18)
rzpmgrk.sys                 Thu Apr 17 15:36:12 2014 (53502D2C)
btmaux.sys                  Tue May 13 00:45:28 2014 (5371A368)
btmhsf.sys                  Tue May 13 00:46:22 2014 (5371A39E)
RTKVHD64.sys                Tue Jun  3 06:44:36 2014 (538DA714)
ibtusb.sys                  Thu Jul  3 17:32:46 2014 (53B5CBFE)
Netwsw02.sys                Tue Jul  8 10:20:48 2014 (53BBFE40)
MpFilter.sys                Wed Jul  9 22:43:06 2014 (53BDFDBA)
rzpnk.sys                   Fri Oct 17 15:38:10 2014 (54417022)
RzSurroundVAD.sys           Mon Feb  9 02:17:55 2015 (54D85F23)
nvpciflt.sys                Fri Aug  7 12:24:47 2015 (55C4DBCF)
nvkflt.sys                  Fri Aug  7 12:24:51 2015 (55C4DBD3)
nvlddmkm.sys                Fri Aug  7 12:34:37 2015 (55C4DE1D)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
NvStreamKms.sys             Fri Sep 18 01:02:39 2015 (55FB9AEF)
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
http://www.carrona.org/drivers/driver.php?id=rikvm_9EC60124.sys
http://www.carrona.org/drivers/driver.php?id=e22w7x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=Netwsw02.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=RzSurroundVAD.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 14 January 2016 - 08:41 PM

First thing's first,

"Only 228 Windows Update hotfixes installed.  Most systems with SP1 have 350 or more.  Please visit Windows Update and get ALL available updates"

Funny you should mention this, I recently did try to update, but my computer said windows failed to configure so it had to revert the changes, and ever since then, Windows Update has been broken. I tried manually checking for updates, but it says the service isn't running, even though it is. I stopped the service and started it back up, but it still says the service isn't running, so at the moment I'm incapable of updating.

Note: In case you suggest restarting like the error message also says to, I have restarted several times since then to no avail. Including BSOD's

 

 

You know, this is the third time I've had to retype this from this sentence on. First I originally typed it then intended to do troubleshooting and come back with the results, then I got a BSOD while waiting for a download (The download finished while I was watching a video, so at least it wasn't corrupted or something). Now I was doing the MemTest but I guess I can't, because it refuses to properly burn to the disc and I guess it doesn't boot if you just put it on there as storage and select it as a boot option. Also I forgot to copy/paste what I had gathered from the BSOD. Basically, I copied and pasted the problem details from the "Windows has recovered from an unexpected shutdown" window, and attempted (failed) to grab the minidump, I mean I found it and found a way to make chrome accept it, but the website itself doesn't accept it.

Also, because I believe overheating could be a potential cause, since ~90% of the ventilation is on the bottom and pressed against my desk, I raised the back a bit to help with ventilation.

 

I noticed some of the troubleshooting involves opening up my computer, I'd prefer stuff like that be a last resort. I'm a bit skeptical about performing surgery on my laptop, scared I'll break it. I mean, I have a warranty that PROBABLY covers that, but I'd prefer not to need the warranty in the first place. On a side note while I wait for sfc.exe, one of the other things that happened during my computer's last episode (Not this crash. I wouldn't call this BSOD an episode, it was more just my computer telling me to screw myself.) it seemed to confuse my wireless connection for a wired one? The only things plugged in at the time were my keyboard, mouse, charger and headset. I don't see how it thought it was a wired connection instead of wireless.

 

EDIT: Yet another BSOD. They seem to be getting more straight forward, and once again it disabled my monitor beforehand. It used to mess with my google chrome extensions and video players, now it's just getting straight to the BSOD. I mean, in the long run it saves me time, but it's still inconvenient.

Attached Files


Edited by applesauce10189, 15 January 2016 - 03:53 PM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:41 PM

Posted 16 January 2016 - 06:09 AM

If Windows is not up to date, the chances that there is a problem with a Windows driver is increased.

Updated systems generally have a less than 1% chance of being the cause - systems that aren't fully updated have a greater chance (which complicates the troubleshooting.

 

Windows Update suggestions (I know that you uploaded the CBS log file):

 

There's not many experts at fixing Windows Updates.
I am not one of them.
But the few experts that there are a sorely overworked - so getting a reply will be difficult.
I'll continue to attempt to help here, but please bear with me.


First, please try the Windows Update troubleshooter/fixes listed here:
Windows Update Troubleshooter:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Windows Update Troubleshooter KB article:  https://support.microsoft.com/en-us/kb/2714434
Reset Windows Update Components KB article:  https://support.microsoft.com/en-us/kb/971058

Then, if that doesn't fix the Windows Update problem, please do the following 2 things. (copied from here:  http://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html ):

Run SFCFix

    This free tool of neimiro's creation (see above link) is a very good starting point for the diagnosis and repair of all Windows Update and System File Checker corruptions. We therefore need you to run this tool prior to collecting logfiles.

        -  First download and run a copy of the tool from http://www.sysnative.com/niemiro/apps/SFCFix.exe.
        -  Work through any on-screen prompts and then await completion (runtime is approximately 15 minutes).
        -  Once it has finished, if there are any unrepaired corruptions (the tool will notify you if it has succeeded in repairing all corruptions if they're simple in which case we're no longer needed) or unresolved problems with your computer, you need to post us the complete logfile which opens on exit. Simply copy (Ctrl-A, Ctrl-C) and paste (Ctrl-V) the entire logfile into your new thread (also know as a 'topic'). How to create a new thread is shown later on in this post.

Export CBS folder
NOTE:  This is not for me (I can't read them).  This is in case you decide to post in the OS forums asking for help from the experts. 

        -  On Windows 8/10, press the Windows key, type This PC, and press Enter.
        -  On Windows Vista/7, click the Start button StartButton_16x16.gif then click Computer.
        -  Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
        -  Find and double click on the Logs folder.
        -  Right-click on the CBS folder, and select Copy.
        -  Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
        -  Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
        -  A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


As for the first item (SFCFix), just copy and paste into your post as indicated.
For the second item (CBS log), if you'd like it analyzed, start a post in the OS forums, then zip it up and upload it with your next post there (it's not needed in this topic as I can't read it).
If it's too big to upload (or you get an error), just upload it to a free file hosting service (such as OneDrive or DropBox).  Ensure that it's shared and then post a link to it here.

 

Temps look a bit warm, but not excessively so.  Look for temps over 80 and let us know if that happens.

Don't worry about taking things apart yet - we'll see what happens.

 

Please run the data collection app again so that it can collect the new memory dumps.
Sometimes it takes several rounds in order to pin down the error.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 16 January 2016 - 06:03 PM

Note: This reply is being pre-written in a txt file instead of in the reply box as I normally do, since if I fix Windows Update, I'll likely 
 
have to restart several times. Also, I tend to type before entirely finishing troubleshooting, then add on as things happen. I find it 
 
easier to keep track of results this way.
 
So, on the temps thing, it seems my cpu cores are staying consistently around 80, raising up to about 90-100 if CPU usage shoots up
 
 
Ran program from the first link, it found several problems and fixed them.
 
 
Updating now to see if windows update will work. If it still says the service is not running, I'll try restarting since the fixes may need a 
 
reboot before they take effect.
Yep, still says service isn't running. Restarting computer.
Computer has been restarted. Checking windows update again.
Still can't update. Last ditch effort, going to stop the service and start it up again.
Still doesn't work.
Ran the second troubleshooter. It also found several problems. The first one found and fixed 4, this one found 5 and fixed 3. Here's the 
 
detailed report:
5 Service registration is missing or corrupt Fixed Fixed 
 
Reset service registration Completed 
 
 
5 Windows Update error 0x80073712(2016-01-16-T-02_02_49P) Fixed Fixed 
 
Resetting Windows Update data store Completed 
 
InformationalDataStoreAndWULogFiles.zip 
192.66KB 
File Name:  DataStoreAndWULogFiles.zip 
 
 
 
5 Problems installing recent updates Fixed Fixed 
 
Repair Windows Update Completed 
 
Repair Windows Update services and dependencies 
 
5 Cryptographic service components are not registered Fixed Fixed 
 
Register cryptographic service components Completed 
 
 
I noticed while looking through the detailed report, it says only 4 things were found and all were fixed, but switching back to the basic it 
 
says theres 5 and only 3 got fixed... I'm very confused. Here's a screenshot of the basic report: 
 
https://gyazo.com/67b431f846bc495fde70d2fde2921a07 Going to run a second time. Now it found 5 and fixed 2... Again, the detailed report says 
 
only 4 were found and that all 4 were fixed. It found the same 5 problems as last time. Here's a screenshot of the basic report: 
 
https://gyazo.com/d144e8a665c2b16f519513a75b7ae510 The detailed report is irrelevant, since it's actually the exact same as the one before. 
 
Ran again, got the exact same results. The troubleshooter is beginning to feel like a lost cause. Continuing on with the troubleshooting 
 
suggestions.
 
Ahah! SFCFix wants me to close all programs before continuing! I'm glad I'm pre-typing this in notepad.
It said it would take 5-10 minutes to search for corruptions and another 10 to fix any found corruptions, but that only took 5-10 seconds... 
 
I'm not entirely sure if it did it's job. The log is so small, it'll fit here.
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2016-01-16 14:27:09.514
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
 
 
 
 
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
 
 
 
 
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-01-16 14:30:35.973
----------------------EOF-----------------------
 
 
Also worth noting, when the last BSOD happened it turned off my monitor, I don't know if I gave it enough time to generate a dump, or if that happens automatically.
Sysnative seems to be hanging at "Waiting for Tasks to complete", has been there for 5-10 minutes now, going to kill it and get its output. Judging by dates in the folder, it got everything but the dump. Again, I don't know if I gave the BSOD enough time to create a dump. My monitor turned off and I just wanted to get my computer back on.
 
Note: CBS file was apparently too big to upload. Putting on dropbox and including a link, I guess.

Attached Files


Edited by applesauce10189, 16 January 2016 - 06:04 PM.


#6 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 17 January 2016 - 12:14 AM

I'm very confused as to how SD cards are relevant in the slightest. 99% sure my laptop doesn't even have a slot for one. Nor does your average computer. You probably need like a custom thing that you plug into your computer just to read SD cards, unless we're thinking of different kind of SD cards.

 

EDIT: In more relevant information, after my computer's been on for a while and I've played some games, my CPU cores seem to be averaging about 90 C even a while after the games have stopped. Also, towards the beginning of this I used folded up tissues to try and raise the back of the laptop, but that really didn't raise it at all and had nearly no effect, so this time I've folded up a fairly thick magazine and used that instead. It's only been seconds but I can already see and feel the difference. It went from 90+ to 80 - 90 which admittedly isn't a huge jump, but it's still an improvement.

 

EDIT #2: I was in a skype call with a friend, the call suddenly crashed and skype's error said "Unable to sign in to skype due to disk I/O error" I smell a potential BSOD incoming, I shall embrace it in the name of collecting a dump!

 

EDIT #3: This BSOD is getting ready to charge at me, one second I have Spotify, the next, it fades into the night. And continues fading into the night whenever I launch it, with no error, just death of everything I hold dear. (music)

 

EDIT #4: I got spotify back up, then the GUI completely unloaded and refused to reload. Restarted spotify, it seems to be back. So that's nice.

 

EDIT #5: False alarm, I guess. An hour later and no BSOD. Odd, whenever things act up like that it's usually followed by a BSOD

 

EDIT #6: Sorry if this is annoying, just kind of logging relevant events. AdBlock is acting up again. It's never done this and not had a BSOD, I really do think one's coming. Jokes on you, BSOD! I'm tired as heck and I'm turning off my computer for the night instead of sleeping it like usual!


Edited by applesauce10189, 17 January 2016 - 05:12 AM.


#7 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:41 PM

Posted 17 January 2016 - 06:14 AM

SD card post is SPAM - I've reported it to the Moderators and it should be taken care of in a short while.

 

Temps of 90 to 100 are way too hot.  80 is sustainable, but not on a regular basis.

The first step here is to check your cooling solution and see what can be done to properly cool the system.

If you don't know anything about that, either search the web for it or post over in the Internal Hardware forums for assistance:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

 

Fixing the temps should be the first priority.

Next would come the Windows Update stuff

- please post over in the W10 Support forum and include the words "CBS Log" in the title of your post (without the quotes)

- if you don't get a response here, the next place to post would be in the Windows Update forums at Sysnative.com

 

I'll try to review this when I get home from work today and add anything else that I thought of.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 17 January 2016 - 02:40 PM

I have no idea what you mean by W10 except that it could mean Windows 10, which doesn't make sense for my windows 7 computer.



#9 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:41 PM

Posted 17 January 2016 - 04:07 PM

My mistake - I'm so used to working with W10, that I brain cramped and wrote it.
I meant the W7 (Windows 7) forums.

Sorry!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 17 January 2016 - 06:37 PM

That's alright, we all make mistakes. Especially me, I've come to bleeping computer several times over the past few years, you guys are always reliably helpful.



#11 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 17 January 2016 - 11:44 PM

I don't know if it's very clear but my computer's acting up, I made a txt file on my desktop and got this error while trying to open it. I'll go into further detail when I'm not typing via phone. Got a picture of the error alongside taskmanager, incase it isn't clear, the error is "Insufficient system resources exist to complete the requested service." When I tried to open it.

#12 applesauce10189

applesauce10189
  • Topic Starter

  • Members
  • 115 posts
  • OFFLINE
  •  
  • Local time:11:41 AM

Posted 18 January 2016 - 12:05 AM

So I ran a little experiment, obviously a BSOD is coming, but it's 9PM and I'm impatient, so I ran Prime95 to try and push that BSOD over the edge, made things 100% worse. Whatever process handles drawing the screen, froze. The mouse itself is free, but literally everything else froze, even the sound card. WAIT IT CAME BACK! YES! Jesus, memory usage at 96%,

 

Edit: My browser is actually working now, so I'm not communicating via mobile anymore. I'm going to grab the edits from the other threads that I used to log events.

 

"EDIT: Welp, just temporarily putting this here as a note to self for when things inevitably crash and fix themselves, google chrome is acting up, tabs are unloading and failing to reload, but only specific URLs it seems, I can refresh this tab all I like, but refreshing the original BSOD thread made it fail to load. So it's not every tab, it's not every website, and if it is a website, it's not every part of that website. It's like the specific URL is being targeted."

 

"EDIT: Another temporary note to self: First the original thread, now the Win7 thread tab unloaded. Seems chrome is slowly decaying. Extensions have just entirely gone out the window now. I'm basically just waiting for the BSOD to hit so I can get the dump for the BSOD thread. One can only hope the BSOD will show me mercy and allow me my music until everything goes south.

 
Well, it was nice recording this event. I'm going to attempt restarting my browser in the hope my tabs load once more, in which case I'm going to copy and delete these edits and move them to a more relevant thread, the original BSOD thread."
 
And while I'm at it, here's a notepad file that I wrote while literally every single tab was dead.
 
"Okay, guess the error was a one time thing. So, I'm writing this in notepad again. Basically, I was watching a youtube video in full screen, 
 
suddenly the visuals of the video stopped but the audio kept playing, the only fix was to kill the tab and bring it back. After a short 
 
while, the tab itself unloaded. Went to this tab, it unloaded as well. Went to the Win7 support thread tab, that actually stayed open for a 
 
while, and I used an edit to help keep track of events (I plan to copy those edits to here and delete them from those threads, as they're 
 
irrelevant to those threads) after the Win7 support tab unloaded, I made one last edit in the Windows Update thread tab before completely 
 
closing chrome so I could re-open it to see what that would fix, turns out that made the problem worse. Much worse. Literally every single 
 
tab failed to load. Not even the generic "Aw, snap" error page, just pure grey. Although oddly enough the Windows Update thread tab managed 
 
to load as far as the "Aw, snap" error, no matter how much I refresh, no other tab seems to be able to make it that far.
 
I'll be honest, as much as I want to grab a BSOD dump, it's 8:52 PM and every possible thing I can do to kill time is on this laptop, so I'm 
 
very tempted to just get it over with and restart my laptop. Make that 8:56 PM. These past 4 minutes have gone by painfully slow... I'm just 
 
going to run prime95 to see if I can push this BSOD just a little bit further, it's obviously coming, all prime95 will do is just push it a 
 
little closer to the edge. You know your system is being pushed too hard if notepad struggles to load text.
 
Well, that didn't seem to be inducing the BSOD, I think I can stop putting my laptop through literal hell now. I'd like to at least be able to use it in its final moments of near BSOD. Oh hey, google chrome is trying to tell me a dead page is unresponsive. Interesting. Hold on a minute... Did prime95 just bring chrome back from the grave?"
 
Also, I'm going to try and get that picture I mentioned off my phone and onto my computer, because I attached it but it doesn't seem to have sent.
 
I swear to god there's no easy way to take a picture off a phone... Sure, there's plugging it directly into the computer, but what the heck good does that do when literally every folder it bothers showing you, is empty. Technically it's showing you things, but it really isn't. The only way I can get pictures off my phone is by emailing them to myself... Oh wait a single jpg was too big to upload... Guess I'll dropbox it
 
EDIT: Again with the issues indicating possible BSOD incoming, my skype just randomly froze and upon relaunching, some weird stuff happened. But while this was happening, the program I use for taking screenshots wasn't completely working, it was taking the pictures but took about 20 min to give me the links, so I impatiently took more pictures, and got this weird glitch-in-the-matrix looking picture,
Note: If any random people want to try adding me based on my skype username, good luck, that isn't my skype username, I think skype glitched out and used like the user ID it only uses in its behind-the-scenes code, because my username is something very different from that.
 
So, it's been about 3-4 hours since my computer started showing problems for the day. Yesterday's BSOD didn't happen and to be perfectly honest I'm not sure if todays will either. I'm going to restart my computer so I can use skype again.
 
EDIT: Cancel that whole restarting my computer thing. I got distracted with the idea of breaking intensive programs by launching them with prime95 running. So far I got GTAV to return the error code 0x80000003 and it seemed to think I didn't have Directx 10 or 11 installed. Also, this is the second time running prime95 has undone the computer problems that seemed to hint at a BSOD. It may be at the cost of the performance in literally every game ever, but I like how prime95 is somehow fixing my computer when things go south.
 
EDIT: If I had to sum up my emotions in a single link, it would probably be this one. Prime95 finally accomplished its goal, I stressed my system so hard it finally took that BSOD and pushed it over the edge. It was obviously waiting to come at some point or another, so I'm glad I finally lured it out.
 
I'm going to be fundamentally upset if you tell me it's cheating to lure it out with prime95 and the results aren't relevant to the problem since prime95 helped cause it. The symptoms were there, that BSOD was in the shadows waiting for its chance to strike, prime95 just helped it along. And Garry's Mod. And Skype. And Spotify. And basically anything else that was intensively using CPU at any time for any reason.
 
So, this time I know for a fact I gave the BSOD time to create a dump because the BSOD restarted the computer after it created the dump, I didn't even do anything. The sysnative dump collector is hanging on "Waiting for Tasks to complete" and I'm going to kill it, since I know for a fact it got the dump. I checked the dates on everything in the sysnative folder, all the files are from today except the dumps, of which only one is from today, I checked the windows folder and there's only 1 dump to collect from today, so I should be safe to kill it and send the zipped collection folder.

Attached Files


Edited by applesauce10189, 18 January 2016 - 04:13 AM.


#13 hamluis

hamluis

    Moderator


  • Moderator
  • 56,556 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:41 PM

Posted 18 January 2016 - 10:47 AM

You have a topic in Internal Hardware which possibly directly affects any other topics which you have initiated about this system.

 

http://www.bleepingcomputer.com/forums/t/602588/cpu-core-temps-averaging-too-high/#entry3911372

 

To reduce confusion, I am closing all topics initiated by you regarding this system, pending resolution of the hardware issues reflected in the Internal Hardware topic.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users