Questions for me to answer:
· OS - Windows 8.1, 8, 7, Vista ?
· x86 (32-bit) or x64 ?
· What was original installed OS on system?
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Came pre-installed if I recall correctly.
· Age of system (hardware)
· Age of OS installation - have you re-installed the OS?
Two years. No I haven't reinstalled the OS. Although if problems persist I'm considering it.
Intel Core i7 @2.50GHz
· Video Card
Video card #1: Intel HD 4600
Video card #2: Nvidia GTX 860M
· MotherBoard - (if NOT a laptop)
See last question
· Power Supply - brand & wattage (skip if laptop)
See last question
· System Manufacturer
· Exact model number (if laptop, check label on bottom)
· Laptop or Desktop?
I'm having numerous issues. I've run MBAM and it came up clean. ADWCleaner found a few things but I think they're unrelated. For the sake of giving you as much info as possible, I'll give the ADWCleaner log as well.
All happen and go away at/around the same time.
Don't always all happen
Usually happens 1-2 times a day.
Chrome: (Most frequent/persistent)
AdBlock and AdBlock Plus constantly crash, reloading causes instant crash. Reinstalling doesn't fix. Video players load, but don't play. If I can somehow stop AdBlock and AdBlock Plus from crashing, they don't actually do their job. They stop providing information (Clicking them will push them in as if they're doing something, but nothing loads.) It's usually AdBlock that crashes, but it seems to vary, sometimes AdBlockPlus will be the unstable one, and sometimes I can have one but not the other, attempting to reload both results in both crashing while reloading one loads the extension without crashing. Still doesn't block ads. Once, an entire tab crashed, not the generic "Aw, snap" error message but my monitor turned off then back on and there was a chrome popup asking me to send feedback about a tab crashing, this was only once though.
I have 8GB of RAM and Skype failed to launch at one point due to lack of RAM. At the time, RAM usage was only at 80% according to task manager.
I've had 1 BSOD, and 1 crash I believe to be a BSOD but don't know for sure. The one I'm unsure of, is because my monitor turned off when it happened. My sound card froze and did the cliche sound glitch of repeating the same half second of sound infinitely, and my entire system froze up. After waiting a minute or so, I decided to hard shut off the laptop. Chrome was still acting up for a while afterwards. I forget if the second BSOD had told me a specific cause, sorry.
I forgot to mention, a few days ago it seems my laptop overheated twice in one day. I assume the safety mechanisms in place prevented damage, but it still overheated none-the-less. The entire time I've owned this laptop, it's never overheated once, until that day. At least, I'm assuming that's why my system randomly went out like a light twice. Felt really hot, too.
EDIT #2: The infamous BSOD strikes again. I apparently got ram usage up to 99%, so I killed off some unnecessary things and brought that number down, about 10-ish minutes later I get video card issues, the screen kept going black for a short period of time, then it went black for about a minute or two, then I suddenly got another BSOD. As far as the cause goes, it just said Windows ran into a problem and had to stop, if it said exactly what then I couldn't discern it.
Edited by applesauce10189, 13 January 2016 - 11:16 PM.