Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Win10 Pro Start Menu Right-Click menu does not work

  • Please log in to reply
2 replies to this topic

#1 Rixtertrader


  • Members
  • 2 posts
  • Local time:12:04 AM

Posted 12 January 2016 - 03:53 PM

Help please!


When I right-click the Start Menu (Win10Pro) and the menu pops up, selecting any of the menu items does not do anything. The menu just closes.


I ran sfc /scannow and the log is attached.


There are a bunch of errors based on 'duplicate owners' and something about 'opencl.dll' possibly is corrupt at the very end of the log.


I ran a driver uninstaller app found on this forum and then downloaded and installed the recent NVIDIA GeForce drivers for my dual GT640 cards (3 monitors).


After rebooting, Geforce indicated a new updated driver and I downloaded and installed that as well.


The only menu items that will work when right-clicking Start Menu are the "Run" and "Search" options.  Control Panel, Event Viewer, Command Prompt, etc. do nothing.


The only way to start these items is to do so via the search box or run box.



Attached Files

  • Attached File  cbs.txt   2.85MB   1 downloads

Edited by Rixtertrader, 12 January 2016 - 04:09 PM.

BC AdBot (Login to Remove)


#2 Rixtertrader

  • Topic Starter

  • Members
  • 2 posts
  • Local time:12:04 AM

Posted 12 January 2016 - 04:06 PM

I believe I fixed the issue.


With CCleaner, I went into Tools | Startup | Context Menu and disabled everything.  


It worked!


So one by one I enabled until I found it to be a PowerArchiver file.

#3 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:04 AM

Posted 12 January 2016 - 05:27 PM

Nice work!  Thanks for letting us know!

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users