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AVG support forum spammer


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#1 Will5200

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Posted 12 January 2016 - 01:01 PM

Which ever moderator who removed the AVG support post in General Security, thanks. I checked out the site and reported it to AVG.


Edited by Will5200, 12 January 2016 - 01:43 PM.


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#2 Aura

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Posted 12 January 2016 - 01:36 PM

There's more than one website associated with the phone number. There's one for pretty much every Antivirus and Microsoft software there is. All copy/pasted as well. There was a spammer for the Symantec version of the website yesterday here and on Malwarebytes forums.

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#3 Will5200

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Posted 12 January 2016 - 01:43 PM

I just posted over at Web of Trust and also on the site's WOT scorecard. Someone from iYogi tried this some years back, and we all know what they are.


Edited by Will5200, 12 January 2016 - 01:45 PM.


#4 Aura

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Posted 12 January 2016 - 01:47 PM

It's a never ending war sadly. I'm sure this spammer is associated with the ones that spam for HP, Canon, etc. assistance as well. The link between all of these is the phone number. The next time you see such a spammer, Google the phone number and you'll see how many fake websites comes up. You can report them all at once if you wish, since spamming other websites and forums to advertise yours isn't allowed.

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#5 Queen-Evie

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Posted 12 January 2016 - 01:56 PM

The topic title was about AVG support.

 

However, the LINK in the post was for AVAST support.

 

Hovering over the link clearly said AVAST and that is where the link went to. 

 

We here at  Bleeping Computer will not tolerate spam of any kind.  

 

Since there are more members than staff, we depend on our members to report spam when they see it. 

 

Using the report function in a post will alert moderators to the post. One of us will see the report and remove the post.

 

A global moderator or site admin will then ban the spammer. 

 

Thanks go to Aura and Demonslay335 for reporting that topic.

 

Orange Blossom, a BC moderator, removed the topic. 

 

I banned the spammer.

 

Reporting it to AVG is an exercise in futility. They, and other AV vendors, are well aware of the number of sites that say they will help with issues regarding the programs. Sadly, they cannot do anything to shut them down. 

 

Because nothing can be done, people with no clue will be taken in by those shady companies.  All they see is support for their product and will use it, unaware that it is 3rd party support instead of the actual vendor support.



#6 Will5200

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Posted 12 January 2016 - 02:03 PM

"Hovering over the link clearly said AVAST and that is where the link went to." I noticed that too. Right on, Thanks folks.



#7 RolandJS

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Posted 12 January 2016 - 02:23 PM

I'm confused somewhat.  I've mentioned specific products [mostly not providing a hyperlink] from time to time in different threads in the same day or during a week, if indeed that product probably will help OP.  I definitely want to stay far far away from being a spammer.  What would constitute spamming?

 

Addendum:  Got my answer, rules are clear :)  I understand the boundaries.]


Edited by RolandJS, 12 January 2016 - 02:41 PM.

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#8 Demonslay335

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Posted 12 January 2016 - 02:31 PM

I'm confused somewhat.  I've mentioned specific products [mostly not providing a hyperlink] from time to time in different threads in the same day or during a week, if indeed that product probably will help OP.  I definitely want to stay far far away from being a spammer.  What would constitute spamming?

 

If you are legitimately recommending a product you have used before, for a particular issue to a user, I'm sure you are fine, as long as it is a legitimate (read: legal, non-malicious) tool. It would be spam if you were posting it all over the place, unsolicited. In this case, they had a topic with a whole paragraph of junk that just linked to the bad website that was very obviously a fake website.


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#9 RolandJS

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Posted 12 January 2016 - 02:40 PM

"...In this case, they had a topic with a whole paragraph of junk that just linked to the bad website that was very obviously a fake website.."  I understood that part;  I've run across various definitions of spamming in various boards; I like this board's precise definition!  :)


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#10 Will5200

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Posted 12 January 2016 - 03:33 PM

It's a never ending war sadly. I'm sure this spammer is associated with the ones that spam for HP, Canon, etc. assistance as well. The link between all of these is the phone number. The next time you see such a spammer, Google the phone number and you'll see how many fake websites comes up. You can report them all at once if you wish, since spamming other websites and forums to advertise yours isn't allowed.

Someone with that phone number just wrote a spam post over at LinkedIN. Reported, it's gone.



#11 Queen-Evie

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Posted 12 January 2016 - 04:17 PM

If you are legitimately recommending a product you have used before, for a particular issue to a user, I'm sure you are fine, as long as it is a legitimate (read: legal, non-malicious) tool. It would be spam if you were posting it all over the place, unsolicited. In this case, they had a topic with a whole paragraph of junk that just linked to the bad website that was very obviously a fake website.


It is ok to recommend a legitimate product.

The topic that was removed had a link to a site which offers technical support for Avast, AVG and other technical issues for a fee. The company offers various support plans. It uses remote support.

The website is not fake. However, there is not much information on the company that offers the support.

It could be a legitimate company or it could be shady-as so many of them are. The shady ones have a tendency to shut down then open up again under a different name.

#12 Will5200

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Posted 14 January 2016 - 02:22 PM

Same company that spammed LinkedIN, Facebook, Twitter, and just about every site that allows posting. All to my knowledge have been taken down.






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