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Possible Malware Infection?


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9 replies to this topic

#1 Cyntil8ing

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Posted 12 January 2016 - 07:03 AM

Windows Defender detected the following malwares in W10 64:

 

From USB -

 

VirTool:Win32/CeeInject

Worm:Win32/Gamarue.gen!lnk

 

Also, I've had this 2 day recurring detection -

 

SoftwareBundler:Win32/Mizenota

 

Please advice


Edited by Cyntil8ing, 12 January 2016 - 09:46 AM.


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#2 Broni

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Posted 12 January 2016 - 06:28 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Cyntil8ing

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Posted 13 January 2016 - 12:22 AM

Results in order of request.

 

Security Check:

 

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java version 32-bit out of Date!
 Adobe Flash Player     20.0.0.267  
 Mozilla Firefox (43.0.4)
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
 Windows Defender MSASCui.exe
 Malwarebytes Anti-Exploit mbae-svc.exe   
 Malwarebytes Anti-Exploit mbae64.exe   
 Malwarebytes Anti-Exploit mbae.exe   
 Windows Defender MSASCui.exe   
 Windows Defender MpCmdRun.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

 

FSS:

 

Farbar Service Scanner Version: 03-01-2016
Ran by Mao (administrator) on 13-01-2016 at 11:44:41
Running from "C:\Users\Mambo\Desktop"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

 

MTB:

 

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Mambo (administrator) on 13-01-2016 at 11:47:54
Running from "C:\Users\Mambo\Desktop"
Microsoft Windows 10 Home  (X64)
Model: HP 15 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter = Wi-Fi (Connected)
VPN Client Adapter - VPN = VPN - VPN Client (Media disconnected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
TAP-Windows Adapter V9 = Ethernet 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="VPN - VPN Client" forwarding=enabled advertise=enabled metric=1 nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
add address name="ethernet_32771" address=169.254.123.70 mask=255.255.0.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Mobility
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter VPN - VPN Client:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VPN Client Adapter - VPN
   Physical Address. . . . . . . . . : 00-AC-4A-1D-D1-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A0-2B-B8-21-94-29
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
   Physical Address. . . . . . . . . : 9E-D2-1E-30-CE-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-5F-24-6B-39
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 9C-D2-1E-30-CE-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002::1:8501:b3ec:fdb1:65af(Preferred)
   Temporary IPv6 Address. . . . . . : 2002::1:2c6d:4123:c010:3448(Deprecated)
   Temporary IPv6 Address. . . . . . : 2002::1:94b9:1fd6:75f0:a2ff(Deprecated)
   Temporary IPv6 Address. . . . . . : 2002::1:cc0e:a463:2ea7:150b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::8501:b3ec:fdb1:65af%9(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, January 10, 2016 10:38:47 PM
   Lease Expires . . . . . . . . . . : Thursday, January 14, 2016 11:27:31 AM
   Default Gateway . . . . . . . . . : fe80::eade:27ff:fec3:ed51%9
                                       fe80::c2c1:c0ff:fe10:438b%9
                                       192.168.1.2
   DHCP Server . . . . . . . . . . . : 192.168.1.2
   DHCPv6 IAID . . . . . . . . . . . : 178049566
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-50-8B-87-A0-2B-B8-21-94-29
   DNS Servers . . . . . . . . . . . : 2002:0:0:1::1
                                       192.168.1.2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{89923BB8-5CC8-437E-9EA3-65CC24DE241B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  2002:0:0:1::1


Pinging google.com [173.194.112.98] with 32 bytes of data:
Reply from 173.194.112.98: bytes=32 time=344ms TTL=54
Reply from 173.194.112.98: bytes=32 time=344ms TTL=54

Ping statistics for 173.194.112.98:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 344ms, Maximum = 344ms, Average = 344ms
Server:  UnKnown
Address:  2002:0:0:1::1


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=264ms TTL=49
Reply from 98.138.253.109: bytes=32 time=265ms TTL=49

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 264ms, Maximum = 265ms, Average = 264ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  2...00 ac 4a 1d d1 dd ......VPN Client Adapter - VPN
  6...a0 2b b8 21 94 29 ......Realtek PCIe FE Family Controller
 10...9e d2 1e 30 ce 78 ......Microsoft Wi-Fi Direct Virtual Adapter #3
  5...00 ff 5f 24 6b 39 ......TAP-Windows Adapter V9
  9...9c d2 1e 30 ce 78 ......Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.2    192.168.1.106     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.106    281
    192.168.1.106  255.255.255.255         On-link     192.168.1.106    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.106    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.106    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.106    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    281 ::/0                     fe80::eade:27ff:fec3:ed51
  9    281 ::/0                     fe80::c2c1:c0ff:fe10:438b
  1    306 ::1/128                  On-link
  9    281 2002:0:0:1::/64          On-link
  9    281 2002::1:2c6d:4123:c010:3448/128
                                    On-link
  9    281 2002::1:8501:b3ec:fdb1:65af/128
                                    On-link
  9    281 2002::1:94b9:1fd6:75f0:a2ff/128
                                    On-link
  9    281 2002::1:cc0e:a463:2ea7:150b/128
                                    On-link
  9    281 fe80::/64                On-link
  9    281 fe80::8501:b3ec:fdb1:65af/128
                                    On-link
  1    306 ff00::/8                 On-link
  9    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/13/2016 10:24:18 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/13/2016 02:36:03 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/13/2016 01:49:46 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Package Microsoft.Windows.Photos_15.1208.10480.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (01/13/2016 12:22:48 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Package Microsoft.Windows.Photos_15.1208.10480.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (01/12/2016 09:27:59 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/12/2016 07:33:22 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (01/12/2016 06:49:49 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/12/2016 02:51:10 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/12/2016 01:22:00 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/11/2016 08:08:52 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MOBILITY)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.


System errors:
=============
Error: (01/13/2016 10:24:17 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/13/2016 02:36:02 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 10:49:50 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 09:27:58 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 08:43:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 06:49:49 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 02:51:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 01:22:00 PM) (Source: DCOM) (User: MOBILITY)
Description: WindowsDefaultLockScreen

Error: (01/12/2016 01:21:58 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/12/2016 08:03:51 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (01/13/2016 10:24:18 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2147023170

Error: (01/13/2016 02:36:03 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2147023170

Error: (01/13/2016 01:49:46 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.Windows.Photos_15.1208.10480.0_x64__8wekyb3d8bbwe+App

Error: (01/13/2016 12:22:48 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.Windows.Photos_15.1208.10480.0_x64__8wekyb3d8bbwe+App

Error: (01/12/2016 09:27:59 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2147023170

Error: (01/12/2016 07:33:22 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (01/12/2016 06:49:49 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2147023170

Error: (01/12/2016 02:51:10 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2147023170

Error: (01/12/2016 01:22:00 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2144927141

Error: (01/11/2016 08:08:52 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MOBILITY)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2147023170


CodeIntegrity Errors:
===================================
  Date: 2016-01-07 19:29:07.306
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-07 05:48:05.747
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-31 09:04:25.380
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-19 01:22:06.134
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-11 19:50:28.007
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-09 19:09:13.431
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-06 04:50:10.952
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-04 01:38:28.424
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-25 15:22:52.971
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-21 02:49:07.349
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 15.05 beta x64 (HKLM\...\7-Zip) (Version:  - )
Acrylic Wi-Fi Home v3.0 (HKCU\...\{3706FB7A-11FB-44C4-AD94-2B29878D75DC}_is1) (Version: 3.0 - Tarlogic Security S.L.)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.267 - Adobe Systems Incorporated)
Airytec Switch Off (HKLM\...\Airytec Switch Off) (Version: 3.5.1 - Airytec)
Amnesia: The Dark Descent (HKLM-x32\...\Steam App 57300) (Version:  - Frictional Games)
CCleaner (HKLM\...\CCleaner) (Version: 5.13 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DuOS (HKLM\...\{1DC69E99-A49A-4DEB-81BD-3EEFFA5FB5F3}) (Version: 2.0.4.7811 - American Megatrends Inc.)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
f.lux (HKCU\...\Flux) (Version:  - )
Glary Utilities PRO 5.42 (HKLM-x32\...\Glary Utilities 5) (Version: 5.42.0.62 - Glarysoft Ltd)
ibVPN (HKLM-x32\...\ibVPN) (Version: 1.9.3.0 - ibVPN)
Intel Driver Update Utility (HKLM-x32\...\{ca4bc3a8-b99c-4416-90d8-351a8ceab458}) (Version: 2.2.0.2 - Intel)
Intel® Driver Update Utility 2.2 (HKLM-x32\...\{3EE9923D-3045-46AB-9CAA-E375993AEB4A}) (Version: 2.2.0.1 - Intel) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Java 8 Update 66 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
K-Lite Mega Codec Pack 11.8.3 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 11.8.3 - )
LibreOffice 5.0.3.2 (HKLM-x32\...\{D61E7AA0-0380-49B9-8DDD-7685E2306176}) (Version: 5.0.3.2 - The Document Foundation)
Logitech SetPoint 6.67 (HKLM\...\sp6) (Version: 6.67.83 - Logitech)
Malwarebytes Anti-Exploit version 1.8.1.1045 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.1045 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 43.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 43.0.4 (x86 en-US)) (Version: 43.0.4 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 43.0.4.5848 - Mozilla)
NetSurveyor 2.0.9686.0 (HKLM-x32\...\NetSurveyor_is1) (Version:  - Nuts About Nets, LLC)
Open Visual Traceroute version 1.6.1 (HKLM-x32\...\{74E0B6B8-9214-46A4-A0D7-6373A659A643}_is1) (Version: 1.6.1 - Leo Lewis)
player (HKLM-x32\...\player2.11.5) (Version: 2.11.5 - player)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.3.723.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7548 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.0.0.59 - REALTEK Semiconductor Corp.)
Revo Uninstaller Pro 3.1.5 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.5 - VS Revo Group, Ltd.)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15072.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15072.2 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Shadowrun - Hong Kong (HKLM-x32\...\1436866438_is1) (Version: 2.0.0.1 - GOG.com)
Skype™ 7.13 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.13.101 - Skype Technologies S.A.)
SoftEther VPN Client (HKLM\...\softether_sevpnclient) (Version: 4.19.9582 - SoftEther VPN Project)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.95 - Synaptics Incorporated)
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
Wireshark 1.12.7 (64-bit) (HKLM-x32\...\Wireshark) (Version: 1.12.7 - The Wireshark developer community, http://www.wireshark.org)
Xenonauts (HKLM-x32\...\1207664803_is1) (Version: 2.1.0.10 - GOG.com)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 3992.56 MB
Available physical RAM: 1692.77 MB
Total Virtual: 4696.56 MB
Available Virtual: 2141.49 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:697.27 GB) (Free:618.3 GB) NTFS

========================= Users: ========================================

User accounts for \\MOBILITY

Administrator            DefaultAccount           Guest                    
Mambo                      

========================= Restore Points ==================================

18-12-2015 17:15:07 Windows Update
27-12-2015 11:17:54 Revo Uninstaller Pro's restore point - Axence netTools 5
30-12-2015 12:08:42 Windows Update
06-01-2016 14:36:41 Windows Update
11-01-2016 09:25:59 Installed Samsung Kies3
12-01-2016 11:32:53 JRT Pre-Junkware Removal

**** End of log ****
 

 

MBAM:

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/13/2016
Scan Time: 11:51 AM
Logfile: MBAM.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.01.13.01
Rootkit Database: v2016.01.09.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Mambo

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 346890
Time Elapsed: 28 min, 52 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 

MBAR:

 

 

No Malware Found

 

 

Rkill:

 

 

Rkill 2.8.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 01/13/2016 01:10:14 PM in x64 mode.
Windows Version: Windows 10 Home

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * fcvsc [Missing Service]
 * HdAudAddService [Missing Service]
 * HyperVideo [Missing Service]
 * netvsc [Missing Service]
 * wfpcapture [Missing Service]

 * CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath]
 * NgcSvc => %SystemRoot%\system32\svchost.exe -k LocalSystemNetworkRestricted [Incorrect ImagePath]
 * swenum => \SystemRoot\System32\drivers\swenum.sys [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 01/13/2016 01:11:53 PM
Execution time: 0 hours(s), 1 minute(s), and 39 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,614 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:50 AM

Posted 13 January 2016 - 11:11 AM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Cyntil8ing

Cyntil8ing
  • Topic Starter

  • Members
  • 75 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:01:50 AM

Posted 13 January 2016 - 09:00 PM

Here are the results:

 

1. TFC Run

 

 

2. AdwCleaner:

 

 

# AdwCleaner v5.029 - Logfile created 14/01/2016 at 00:50:41
# Updated 11/01/2016 by Xplode
# Database : 2016-01-12.1 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Mambo - MOBILITY
# Running from : C:\Users\Mambo\Desktop\adwcleaner_5.029.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}

***** [ Web browsers ] *****

[-] [C:\Users\Mambo\AppData\Roaming\Mozilla\Firefox\Profiles\hmqwhdwu.default\prefs.js] [Preference] Deleted : user_pref("browser.search.selectedEngine", "Palikan");

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1262 bytes] ##########

 

 

3. JRT:

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 10 Home x64
Ran by Mambo (Administrator) on Thu 01/14/2016 at  1:03:16.74
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 2

Successfully deleted: C:\Users\Mambo\AppData\Roaming\Mozilla\Firefox\Profiles\hmqwhdwu.default\extensions\hxxps-everywhere-eff@eff.org\chrome\locale\ru@petr1708 (Folder)
Successfully deleted: C:\Users\Mambo\AppData\Roaming\Mozilla\Firefox\Profiles\hmqwhdwu.default\extensions\hxxps-everywhere-eff@eff.org\chrome\locale\zh_CN.GB2312 (Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 01/14/2016 at  1:06:05.12
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

4. Sophos: 'Number of threats found:0" No log generated.

 

 

On a side note, are you aware of any issues with the add on "HTTPS Everywhere"  in Firefox? This is the second time during diagnostics that it was disabled/broken.


Edited by Cyntil8ing, 13 January 2016 - 09:03 PM.


#6 Broni

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Posted 13 January 2016 - 09:17 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#7 Cyntil8ing

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Posted 13 January 2016 - 10:48 PM

I'm getting "Error 1606.Could not access network location data." when trying to uninstall Sophos. Any suggestions?



#8 Broni

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Posted 13 January 2016 - 11:18 PM

Run this instead...

 

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 


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#9 Cyntil8ing

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Posted 13 January 2016 - 11:28 PM

Scratch the last question. For some reason, the Sophos uninstaller was linking to modifying the install process rather than actually uninstalling it. I found the solution.

 

Thanks Broni, the system seems to be running fine. If anything else comes up, I'll be sure to post a follow up. I'm just glad that it doesn't seem like my comp was infected with malware with the added bonus of getting rid of some cruft left behind.

 

Thanks again. Much appreciated.



#10 Broni

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Posted 14 January 2016 - 12:19 AM

You're very welcome p22002759.gif


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