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Bsod, possible problems with drivers


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#1 Haydenco

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Posted 12 January 2016 - 06:19 AM

Hi,

 

I recently upgraded my asus ux305 FA to windows 10 and get loads of different bsod infrequently although it did happen once or twice on windows 8.1. It could happen 3 times a day then disappear for a week or so. I thought it was a problem with my drivers and updated the most recent ones and the asus webpage.

 

But that caused other problems as well now whenever a video or audio tab is playing and another one is opened the picture starts to lag and there's this screeching noise.

 

Is there anyway to check what could be causing these problems.

 

Thanks in advance for any help.

 

Haydenco.



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#2 usasma

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Posted 12 January 2016 - 06:25 AM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 Haydenco

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Posted 12 January 2016 - 06:53 AM

Thanks for the reply. Here it is.

Attached Files



#4 usasma

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Posted 12 January 2016 - 07:22 AM

Your UEFI/BIOS (version UX305FA.206) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 2 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

 

It's seems to me that there's a couple of problems here (Norton and video).

For starters, please:

- save your Norton registration information (if you plan on going back to Norton after this is fixed)

- download the free Norton Removal Tool:  ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

- uninstall Norton, then run the Norton Removal Tool (and reboot)

- ensure that Windows Defender and the Windows firewall are activated and updated.  This is for protection while we're troubleshooting.

If you care to go back to Norton after we're done -  just download a fresh copy, install it, and enter the registration information.

 

Now for the video (STOP 0x117 errors in the WER section of the MSINFO32 report), please start with these troubleshooting steps:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Out of 10 memory dumps there were 7 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

The latest memory dump is a Verifier Enabled memory dump (and it is suggestive of a video problem)

Please be sure to turn Verifier off.  To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the changes to take effect.

 

Analysis:
The following is for informational purposes only.

**************************Mon Jan 11 04:56:26.335 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011116-21968-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 1 days 0:21:00.373
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_SEGMENT::InvalidateAllVirtualAddress+83 )
BugCheck 50, {ffffffffffffffc8, 0, fffff800c50249c7, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffffffffffffc8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800c50249c7, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  AV_VRFK_R_INVALID_dxgmms2!VIDMM_SEGMENT::InvalidateAllVirtualAddress
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan  9 13:06:03.486 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010916-6484-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 2 days 3:42:16.279
Probably caused by : ndis.sys ( ndis!ndisIfCreateNetworkBlock+157d2 )
BugCheck 109, {a3a01f59bb5a853c, b3b72be00dda6545, fffff801f3035fe2, 1}
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
Arguments:
Arg1: a3a01f59bb5a853c, Reserved
Arg2: b3b72be00dda6545, Reserved
Arg3: fffff801f3035fe2, Failure type dependent information
Arg4: 0000000000000001, Type of corrupted region, can be
    0   : A generic data region
    1   : Modification of a function or .pdata
    2   : A processor IDT
    3   : A processor GDT
    4   : Type 1 process list corruption
    5   : Type 2 process list corruption
    6   : Debug routine modification
    7   : Critical MSR modification
    8   : Object type
    9   : A processor IVT
    a   : Modification of a system service function
    b   : A generic session data region
    c   : Modification of a session function or .pdata
    d   : Modification of an import table
    e   : Modification of a session import table
    f   : Ps Win32 callout modification
    10  : Debug switch routine modification
    11  : IRP allocator modification
    12  : Driver call dispatcher modification
    13  : IRP completion dispatcher modification
    14  : IRP deallocator modification
    15  : A processor control register
    16  : Critical floating point control register modification
    17  : Local APIC modification
    18  : Kernel notification callout modification
    19  : Loaded module list modification
    1a  : Type 3 process list corruption
    1b  : Type 4 process list corruption
    1c  : Driver object corruption
    1d  : Executive callback object modification
    1e  : Modification of module padding
    1f  : Modification of a protected process
    20  : A generic data region
    21  : A page hash mismatch
    22  : A session page hash mismatch
    23  : Load config directory modification
    24  : Inverted function table modification
    25  : Session configuration modification
    102 : Modification of win32k.sys
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan  7 09:21:59.526 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010716-5468-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 5:41:30.320
*** WARNING: Unable to verify timestamp for SYMEFASI64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFASI64.SYS
Probably caused by : SYMEFASI64.SYS ( SYMEFASI64+149ede )
BugCheck 3B, {c0000005, fffff8000cf09ede, ffffd00024b5c780, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000cf09ede, Address of the instruction which caused the bugcheck
Arg3: ffffd00024b5c780, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  psia.exe
FAILURE_BUCKET_ID:  0x3B_SYMEFASI64!Unknown_Function
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  6 10:38:02.834 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010616-4734-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 7:31:02.629
Probably caused by : ntkrnlmp.exe ( nt!RtlWriteAcquireTickLock+3 )
BugCheck A, {fffff7c000000340, ff, 0, fffff803b92d2827}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: fffff7c000000340, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803b92d2827, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  AV_nt!RtlWriteAcquireTickLock
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  6 03:06:40.715 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010616-5234-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 0:00:01.508
Probably caused by : CI.dll ( CI!I_FindFileOrHeaderHashInLoadedCatalogs+290 )
BugCheck 1000007E, {ffffffffc0000005, fffff800d5ccb6c6, ffffd000b4eb5788, ffffd000b4eb4fa0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800d5ccb6c6, The address that the exception occurred at
Arg3: ffffd000b4eb5788, Exception Record Address
Arg4: ffffd000b4eb4fa0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID:  AV_CI!I_FindFileOrHeaderHashInLoadedCatalogs
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan  4 07:11:22.680 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010416-5203-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 1 days 4:16:40.474
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+b475 )
BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  AsusWSPanel.ex
FAILURE_BUCKET_ID:  0x133_ISR_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan  1 18:11:36.090 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010116-4984-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 1 days 14:34:40.883
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+225b0 )
BugCheck 1E, {ffffffffc0000005, fffff802ed9bcf47, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff802ed9bcf47, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec 26 11:44:27.941 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122615-4765-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 5:47:56.734
Probably caused by : memory_corruption ( nt!MiResolveProtoPteFault+57a )
BugCheck A, {ffffa000ca1b6d00, 2, 0, fffff801f02b4fca}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffa000ca1b6d00, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801f02b4fca, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  LockApp.exe
FAILURE_BUCKET_ID:  AV_nt!MiResolveProtoPteFault
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 24 00:30:33.907 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122415-4687-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 7:26:16.700
Probably caused by : memory_corruption ( nt!MiExpandPtes+4e )
BugCheck 3B, {c0000005, fffff80028896286, ffffd00020542910, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80028896286, Address of the instruction which caused the bugcheck
Arg3: ffffd00020542910, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x3B_nt!MiExpandPtes
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 22 18:28:53.996 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122215-4609-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 15:25:44.788
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_PAGE_TABLE::InitializePageTable+61 )
BugCheck 50, {ffffa002f873ec60, 0, fffff800ab2893b5, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffa002f873ec60, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800ab2893b5, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  AV_R_INVALID_dxgmms2!VIDMM_PAGE_TABLE::InitializePageTable
CPUID:        "Intel® Core™ M-5Y10c CPU @ 0.80GHz"
MaxSpeed:     800
CurrentSpeed: 998
 
Processor may be overclocked!
Expected Frequency:   800
Actual Frequency:     998
Overclock Ratio:      1.2475
 
  BIOS Version                  UX305FA.206
  BIOS Release Date             12/16/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  UX305FA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Mon Jan 11 04:56:26.335 2016 (UTC - 5:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
semav6msr64.sys             Fri Jan 24 14:22:40 2014 (52E2BD80)
ccSetx64.sys                Mon Aug 18 15:33:11 2014 (53F254F7)
SRTSPX64.SYS                Tue Aug 26 02:36:42 2014 (53FC2AFA)
IntelPcc.sys                Thu Sep  4 19:05:04 2014 (5408F020)
HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
esif_lf.sys                 Mon Jan  5 15:41:58 2015 (54AAF716)
SYMEVENT64x86.SYS           Mon Jan 19 17:43:56 2015 (54BD88AC)
CHDRT64.sys                 Tue Mar 10 01:36:29 2015 (54FE82DD)
Ironx64.SYS                 Mon May  4 19:51:42 2015 (5548060E)
AsHIDSwitch64.sys           Mon May 11 04:21:36 2015 (55506690)
dptf_cpu.sys                Tue May 26 16:35:26 2015 (5564D90E)
iaStorA.sys                 Wed Jun  3 05:38:57 2015 (556ECB31)
AsusTP.sys                  Wed Jun 17 04:27:57 2015 (55812F8D)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
ibtusb.sys                  Fri Aug  7 12:51:29 2015 (55C4E211)
Netwbw02.sys                Sun Aug 23 07:07:35 2015 (55D9A977)
SYMNETS.SYS                 Mon Aug 24 16:15:17 2015 (55DB7B55)
BHDrvx64.sys                Fri Sep 25 21:17:16 2015 (5605F21C)
SRTSP64.SYS                 Fri Oct  9 20:11:42 2015 (561857BE)
IDSvia64.sys                Mon Oct 12 22:00:26 2015 (561C65BA)
EX64.SYS                    Tue Oct 13 22:01:49 2015 (561DB78D)
ENG64.SYS                   Tue Oct 13 22:06:35 2015 (561DB8AB)
SYMEFASI64.SYS              Mon Oct 19 19:48:01 2015 (56258131)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
eeCtrl64.sys                Fri Nov  6 21:29:47 2015 (563D621B)
EraserUtilRebootDrv.sys     Fri Nov  6 21:29:47 2015 (563D621B)
Smb_driver_Intel.sys        Mon Nov 30 09:59:02 2015 (565C6436)
igdkmd64.sys                Tue Dec 15 22:22:48 2015 (5670D908)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan  9 13:06:03.486 2016 (UTC - 5:00)**************************
psi_mf_amd64.sys            Thu Feb  7 04:28:21 2013 (511373B5)
Smb_driver_Intel.sys        Thu Mar 19 20:10:32 2015 (550B6578)
dptf_pch.sys                Tue May 26 16:35:26 2015 (5564D90E)
igdkmd64.sys                Thu Oct  1 14:35:51 2015 (560D7D07)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 24 00:30:33.907 2015 (UTC - 5:00)**************************
ibtusb.sys                  Mon Jul 13 19:32:22 2015 (55A44A86)
igdkmd64.sys                Fri Jul 17 20:27:57 2015 (55A99D8D)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=semav6msr64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=IntelPcc.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=esif_lf.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=dptf_cpu.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFASI64.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=psi_mf_amd64.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
dptf_pch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Haydenco

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Posted 12 January 2016 - 07:40 AM

Sorry if this is a stupid question but the bios update is a .rar file. I have winzip but it wants to shut down my laptop so i'm unsure what to do.



#6 usasma

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Posted 12 January 2016 - 08:11 AM

You'll have to extract it somehow - it'll be needed for the installation.

I use a free program called Universal Extractor, you might want to try it.  Here's a link to it:  http://legroom.net/software/uniextract

 

Unfortunately, Asus uses several different methods for updating the BIOS/UEFI - and I've only been able to figure out which one it is by trying all of them :(

There's WinFlash (which installs in the Program Files (x86) directory and doesn't put a shortcut on the Desktop

Another is the Asus Manager (not available on all systems) - which you can also use to update the BIOS/UEFI

Finally, there's a EZFlash sort of thing inside the BIOS/UEFI that can be used to update it.

Then, just to add to the confusion, the download may only work in one of them.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Haydenco

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Posted 12 January 2016 - 08:53 AM

Thanks for that. I got the BIOS extracted. It shut down and restarted, then said it was installed successfully.

 

There were no other windows updates available .

 

Sorry but what am I suppose to do with the hardware diagnosis some of them say I need to burn a disc.  



#8 usasma

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Posted 12 January 2016 - 01:25 PM

If you don't have a disk burner, then there are ways to make a bootable USB flash drive for the memory test.

See the page for Memtest86:  http://www.memtest86.com/

You may also try the Memtest86+ page, but it may not boot with UEFI:  http://www.memtest.org/

 

As for the bootable hard drive test, you can run Seatools for Windows:  http://www.seagate.com/support/downloads/item/seatools-win-master/

I'm not certain that the Windows test is as accurate as the DOS version - but we have to work with what you have.

There are ways to make a bootable USB stick with the DOS version - but that's beyond the scope of my instructions.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 Haydenco

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Posted 12 January 2016 - 01:54 PM

I ran them nothing came up. It there anything to post. The problems with the video seem to have disappeared.



#10 usasma

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Posted 12 January 2016 - 03:28 PM

Now we wait and see if the problems return......


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 Haydenco

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Posted 12 January 2016 - 03:59 PM

Thanks very much for all the help. I'll post again if it happens again.






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