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Cannot update Graphics Adapter from Windows Update


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7 replies to this topic

#1 4youte

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Posted 12 January 2016 - 03:45 AM

Hi. I have been having a problem for months now where I can install all Windows 7 updates, except for Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel® HD Graphics. The update came out in June, and I have yet to be able to install it as I keep getting an error each time I've tried. My LCD screen keeps shutting off at random times. I usually have to unplug it, plug it back in, and move my mouse a bit before it will turn back on. When I restart my computer, it will be a blank black screen, and I have to repeat the process. I'm thinking it is linked to this update that I need to install. At least I'm hoping that's the case. Any help would be appreciated, and happy new year guys!

 

Computer specs are:

 

Windows 7 64 Bit Home Premium Service Pack 1
 
Dell Inspiron  620
 
Intel® Core™ i5-2320-CPU @ 3.00 GHz
 
6.00 GB Ram


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#2 richcbro

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Posted 12 January 2016 - 05:37 AM

For graphics driver you should always use the drivers from manufacturer or Intel. They have better driver than the one that Windows provides. Here is the link to Intel download page: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit


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#3 4youte

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Posted 12 January 2016 - 03:20 PM

Do I have to uninstall anything beforehand, or do I just need to install this and that's it?



#4 4youte

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Posted 23 January 2016 - 04:08 PM

Hi I'm waiting for a reply.



#5 Chris Cosgrove

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Posted 23 January 2016 - 05:21 PM

1  Download the updated drivers

2  Go into 'Device manager' 'Start - Control panel - System - Device manager in top left corner'.

3  Expand the entry 'Display adapters' until you can see your Intel graphics, then double click on it.

4  Select 'Drivers' in the gray box that appears.

5  Click/double click 'Update drivers'

6  Wait for it to finish, shouldn't take long, re-boot. Job done.

 

Chris Cosgrove



#6 4youte

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Posted 23 January 2016 - 08:01 PM

Thanks for responding so quickly. Ok before I do this, do I install these updated drivers first?



#7 4youte

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Posted 25 January 2016 - 02:15 PM

I believe once this question is answered I will hopefully not need any further assistance with this particular issue. I just need to know if I should install the downloaded updated drivers before I proceed to step 2. 



#8 hamluis

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Posted 26 January 2016 - 11:21 AM

You can either uninstall drivers, then reinstall them...or you can use the update mechanism provided by Chris.

 

I prefer to uninstall them, then reinstall...I guess that I don't trust the Windows update mechanism to remove a damaged driver properly.

 

Louis






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