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my report


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#1 Chester89

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Posted 07 January 2016 - 12:09 PM

Hello,

 

I attached my crash report. Any help is very appreciated. Thanks

 

My system,

 

Windows 10 Pro, 64bit,

Original OS: Win 7 Pro 64bit,

System built Sept 2015,

CPU: i7 4790k,

GPU: Gigabyte R9 290,

Motherboard: MSI Z97,

Power: Corsair MX600

Desktop was custom built.

Attached Files


Edited by Chester89, 07 January 2016 - 12:15 PM.


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#2 usasma

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Posted 08 January 2016 - 07:36 PM

Please let us know what your problem is.  There are no memory dumps in the uploaded reports.

 

Your UEFI/BIOS (version V4.10) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a recent update.

Only 7 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

There is an unknown USB device shown in Device Manager:

 

Unknown USB Device (Device Descriptor Request Failed)    USB\VID_0000&PID_0002\5&1A3449C0&0&1    This device is working properly.

Do you have any idea of what this is?  Could you remove all USB devices and then see if the device is removed from Device Manager?


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