G'day hussain21, and Welcome to BC
The answer to your problem is actually in your post..." cracked games and downloading movies"
That will get you infected every time, without fail.
Please run the following for me, and copy and paste the logs back here in your reply.
Download Security Check and save it to your Desktop.
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Please download http://www.bleepingcomputer.com/download/minitoolbox/ to desktop to run it.
Checkmark the following boxes:
- List content of Hosts
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List last 10 Event Viewer log
- List Installed Programs
- List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)
Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. This gives a preliminary reading, and clears your Antivirus/Antimalware programs.
You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
Double-click on the Rkill desktop icon to run the tool.
If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash for a minute or so, and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until you run the next few tools.
If the tool does not run from any of the links provided, please let me know.
If normal mode still doesn't work, run the tool from safe mode.
When the scan is done Notepad will open with Rkill log.
Post it in your next reply.
NOTE. rKill.txt log will also be present on your desktop.
Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaners list
If you're not sure, post the log for review. (all items found are usually adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
NOTE - To restore an item that has been deleted by accident:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
To fully empty the Quarantine Manager, re-open Adwarecleaner and hit the Uninstall button, and reboot..
The program can be reinstalled later with the Updated Data base included
Condobloke ...Outback Australian fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3 EXCLUSIVELY.
“A man travels the world in search of what he needs and returns home to find it."
It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy