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Weird startup procedure, Windows 10 laptop


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#1 jlimzq

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Posted 06 January 2016 - 04:33 PM

Hi guys,

 

I've looked elsewhere and haven't found a problem quite like mine, which is why I'm posting here. Lately, I can't start up my laptop unless I go through the following steps shown in the pictures below.

 

1. When my laptop starts, I see this.

Spoiler

 

2. Then it goes to this screen, which I'm usually stuck at. 

Spoiler

 

3. Then, if I force a restart I get to this screen, where I usually press F7 

Spoiler

 

4. I'm given the following choices (the others don't get me anywhere), and I choose "Enter Setup" to enter the new BIOS, which I think is called UEFI

Spoiler

 

5. In the boot menu, I go down to "UEFI Setting"

Spoiler

 

6. UEFI is set to "Disabled" every time, and I change the value to "Enable"

Spoiler

 

7. I don't usually enable "Network Stack", but I've tried and will still do the job. It's an extra and unnecessary step, so I don't bother.

Spoiler

 

8. I then "Save and Exit", and then computer starts up normally as if nothing ever happened.

Spoiler

 

The part that is even weirder is that I have to go through this process every time I take my laptop out of my bag (i.e. The laptop experiences movement from the physical storing and removal from bag and from being carried by me when I walk). If it's just left on the desk overnight, it starts up with no issues the next morning. If the computer is already on, and I shake it, the computer doesn't crash or anything.

 

Any ideas? I have no idea what's going on with my laptop. My uneducated guess is by hard drive is close to death, but that's all I really got. 

 

jlimzq


Edited by jlimzq, 06 January 2016 - 04:35 PM.


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#2 usasma

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Posted 07 January 2016 - 06:20 AM

It's skipping the hard drive (in screenshot 2).

I wonder if:

- the hard drive is having problems

- the BCD store is corrupt

- the CMOS battery is dead/dying.

 

I think that the CMOS battery problem is the most likely.

Can you replace it in order to see if that's the problem (they're about $5 (US))

Another thing to try is testing it with and without power to see if the changes are related to power loss.

 

 

You can run these free hard drive diagnostics:  http://www.carrona.org/hddiag.html

 

Finally, have you tried running Startup Repair?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 jlimzq

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Posted 10 January 2016 - 04:11 PM

usasma

 

[SOLVED]

 

Thanks!!! I finally found where the CMOS battery was stored in my laptop and changed it. Worked like a charm. Also, right before changing the CMOS I noticed that for the past few times starting up my laptop the date and time on the taskbar was always reset, which in a way convinced me that it was a CMOS problem.

 

For anyone on the interwebs having problems finding the CMOS battery on their Sager NP7358 / Clevo 355S, here's how to get to it

 

Attached File  WP_20160109_003.jpg   104.82KB   1 downloads



#4 usasma

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Posted 10 January 2016 - 05:07 PM

w00t!!!  Thanks for letting us know.

I'm glad that you got it fixed!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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