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Desktop is read as a laptop


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11 replies to this topic

#1 ricen444

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Posted 06 January 2016 - 03:08 AM

Allow me to explain. My grandfather built my family and I a computer, he told me he used spare parts. I didn't think anything of it until recently I download a program called driver support. This program stated I have a HP laptop. He told me It is supposed to be a dell desktop. Is there reason this would happen, and is it possible to fix?

Edited by ricen444, 06 January 2016 - 03:09 AM.


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#2 Sintharius

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Posted 06 January 2016 - 03:20 AM

Hi there,

Driver Support is untrustworthy and should not be used.

Never Download a Driver-Updating Utility; They’re Worse Than Useless

I would not give any thoughts to what Driver Support says since the program itself is only designed as scareware to make you pay for it. Just go directly to the manufacturer's website for drivers - if you need help, post in the OS support section of Bleeping Computer. Knowledgeable members will be able to help you there.

#3 MadmanRB

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Posted 06 January 2016 - 03:45 AM

Yup never get those kinds of apps, some of them even attach spyware.


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#4 hamluis

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Posted 06 January 2016 - 12:25 PM

Post the following...and we can see what the system might be.

 

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis
 



#5 ricen444

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Posted 06 January 2016 - 09:59 PM

http://speccy.piriform.com/results/bHa72ydh2MAtUFCKgHjB8S8. These are the specs to my CPU, hopefully this helps you solve my problem.


Edited by ricen444, 06 January 2016 - 09:59 PM.


#6 MadmanRB

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Posted 06 January 2016 - 11:23 PM

Pretty old specs, spotting a P4 even.

Methinks its windows 7 that may be giving you any issues you may see, it really wasnt intended for such old specs.

Running like a slug I gather?


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#7 ricen444

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Posted 07 January 2016 - 02:47 AM

Not the fastest but it gets the job done, except when it comes to file transfer. Computer originally had windows xp, but we could not use it so we had to upgrade to 7.

 

Here's a totally unrelated question: Should I get a new computer or try to upgrade this one? Which would be better?



#8 Captain_Chicken

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Posted 07 January 2016 - 11:06 AM

This pc is old enough you should build a new one. Tell us your budget.

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#9 ricen444

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Posted 07 January 2016 - 11:45 AM

My budget would be around $300 maybe $400. Don't know if I could build a decent computer with this much.

Edited by ricen444, 07 January 2016 - 11:46 AM.


#10 MadmanRB

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Posted 07 January 2016 - 01:13 PM

You could, but save up some money before attempting to get another machine


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#11 dc3

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Posted 07 January 2016 - 01:18 PM

Download and run the Windows 7 Upgrade Advisor to see if this computer can support Windows 7.  I suspect that this computer will meet the system requirements, but it's always good to know for sure.

 

 

With the budget you have you could purchase a new desktop or laptop computer with Windows 7 or Windows 8.1.

 

https://www.google.com/search?newwindow=1&site=&source=hp&q=desktop+computers+on+sale&oq=desktop+computers+on+sale&gs_l=hp.13..0l4j0i20j0l2j0i22i30l3.3332.15141.0.18733.26.26.0.0.0.0.189.2634.7j16.23.0....0...1.1.64.hp..4.22.2507.0.qxvHJ-9No4E

 

One of the problems with this computer is its age.  There are electrolytic capacitors on the motherboard and in the PSU which breakdown over time.  This means that the caps on the motherboard could by getting close to failing which would affect the voltage regulation.  The breakdown of the electrolytic capacitors in the PSU means that the rail voltages output will decrease.


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#12 hamluis

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Posted 07 January 2016 - 03:57 PM

I find Amazon to be a decent source of Win 7 systems and other computer-related items.  Example .

 

Louis






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