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Trouble accessing Windows Firewall Error Code: 0x6D9

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#1 traptack


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Posted 06 January 2016 - 02:45 AM

Windows 7

Lenovo Y580 2011 model

Recently installed/swapped out for a new SSD and spent the past few days installing windows updates and other programs I needed.


It was only until today did I bother /have a need to access my windows firewall settings. Upon opening Windows firewall with Advanced Security window I am met with a:


There was an error opening the Windows Firewall with Adv security snap in  /  the snap in failed to load.



I ran a few quick scans with Malwarebytes Anti malware but those were all PUP files (still had them removed, then restart but same issue)

since I only checked today I can't tell how long this has been an issue.


am I infected? should I restore my computer to a early point before some of the windows security updates?


I'm so surprised.



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#2 Aramus


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Posted 06 January 2016 - 03:33 PM

Hello, I highly doubt you are infected. Windows Firewall is causing the issue, to solve this problem I recommend downloading Windows Repair and following my steps.


Step 1. Install the program


Step 2. Drain all the power in your computer by unplugging all cords and taking out the battery. After that keep pressing the power button a few times like you are turning it on to drain the power left in your computer.


Step 3. Put the battery back in and the power cord (if you need one) and turn on your computer.


Step 4. Run Windows Repair and select the Step 5 tab (Backup). Next press backup under Registry Backup. You may want to create a restore point too, which is next to it.


Step 5. Go onto the Repair tab and click Open Repairs and make sure you have Registry Permissions, File Permissions, WMI and Windows Firewall checked. When ready click Start Repairs and wait until it has finished.


Step 6. When it has finished copy the log in the Log tab and post it onto this topic.


Step 7. Wait for me to reply


Thanks Aramus    :thumbup2:


Download: http://www.bleepingcomputer.com/download/windows-repair-all-in-one/dl/265/

Edited by Aramus, 07 January 2016 - 03:28 AM.

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