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Windows 10 becoming flakey


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#1 ShePointsIDig

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Posted 05 January 2016 - 06:28 PM

New member, impressed with some help I got from this site a few weeks ago after a Cassiopessa infestation. Really great procedure. Thanks.

 

That infestation was on a computer different from this one, which seems to be going astray.

 

Running Windows 10 Home upgraded several months ago from Windows 8. Auto updates are enabled. Hardware is HP Pavilion 64-bit.

 

Flakes:

 

1. All of a sudden I can no longer open or close shortcuts in the task bar by right clicking. Right click mouse switch is OK--it works for other functions, just not the task bar. This had been working 100% OK until a few days ago.

 

2. The Winkey no longer invokes the applications menu. I know the Winkey is working OK because <Winkey + x>, and <Winkey + r> work OK. Real downside to this: I can't access Netflix or Kindle apps. This also had been working 100% OK until a few days ago.

 

 

I usually find that restoring Windows to a previous update has fixed PITAs like this, but I can't do that. When I attempt to do "Open System Restore" it indicates that the last update was recent--sometime in December IIRC. But when I run it, it fails with a message that I need to disable the firewall. Disabling Windows Firewall and Windows Defender doesn't help.

 

Anyone else seeing this? Hoping to avoid a complete recovery.

 

Thanks in advance.  Art



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#2 Condobloke

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Posted 05 January 2016 - 06:44 PM

G'day ShePointsIDig, and Welcome to BC !

 

Others will no doubt chime in here with different advise.....however.....Do you have a backup ?....on a separate hard drive...?....recent ..?

 

Using that would take away the majority of the pain of a recovery/reset Win 10......

 

That was my first thought....because that is how I have prepared myself for the times that Win 10 goes flakey....(and it happens with increasing regularity.)


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#3 Artbuc

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Posted 06 January 2016 - 05:16 AM

G'day ShePointsIDig, and Welcome to BC !
 
Others will no doubt chime in here with different advise.....however.....Do you have a backup ?....on a separate hard drive...?....recent ..?
 
Using that would take away the majority of the pain of a recovery/reset Win 10......
 
That was my first thought....because that is how I have prepared myself for the times that Win 10 goes flakey....(and it happens with increasing regularity.)


I keep reading about on-going (increasing?) issues with Win10. My old PC is working perfectly on Win10. Am I just lucky?

#4 usasma

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Posted 06 January 2016 - 09:03 AM

I am a Fast Track Windows Insider and have been working with W10 since the early days.  I'm currently on build 11082.1000

I've only had one problem - and I can't even be sure that it was related to W10 (it was problem with the right click menu that somehow got fixed - either by me or by Windows).

 

There's a lot of factors that influence the success of a Windows installation.

How "well-used" the previous installation was appears to be a major factor.

Most techs will tell you to never upgrade to a new OS - only do a clean install.  That appears to still be good advice even with W10.

 

The best protection is a disk image from when the system was working properly.

And, you should test the image to make sure that it works.  That way you won't have problems if you need to revert at some point later on.

 

I would be concerned that System Restore is asking about your firewall - that's not normal behavior.

I'd suggest checking to see if the system is infected.

Try these free scans (from this link: https://www.us-cert.gov/ncas/alerts/TA15-286A ):

           F-Secure
           https://www.f-secure.com/en/web/home_global/online-scanner (link is external)

           McAfee
           http://www.mcafee.com/uk/downloads/free-tools/stinger.aspx (link is external)

           Microsoft
           http://www.microsoft.com/security/scanner/en-us/default.aspx (link is external)

           Sophos
           https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx (link is external)

           Trend Micro
           http://housecall.trendmicro.com/ (link is external)

    The above are examples only and do not constitute an exhaustive list. The U.S. Government does not endorse or support any particular product or vendor.

 
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#5 ShePointsIDig

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Posted 06 January 2016 - 01:26 PM

usasma says, "I would be concerned that System Restore is asking about your firewall - that's not normal behavior."

 

Here's a screenshot of the firewall message: 

 

https://www.dropbox.com/s/1679496tdqeqlja/System%20Restore%20error%20160106.jpg?dl=0

 

(I ran the Restore again this morning just to get the screenshot. Funniest thing: The flakes about the right-click and Winkey are gone. They were still there right before I did the Restore. News at 11.)

 

       ♫doo

♫doo        ♫doo

 

 

                        ♫doo



#6 Bulgaristan

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Posted 06 January 2016 - 02:46 PM

If you do not have lot of software, you can use the Windows Reset option.
I agree with usasma this machine probably is severely infected.






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