the computer already had norton installed and active,
i ran adwcleaner which came up and removed a bit, but not an excessive amount,
next i installed MBAM and tried to update it, i get an error messege....
"can not connect to update server" (or something similar, cant remember exact wording)
i had this problem before on another computer and i disabled the A/V software and firewalls and it worked, but that didn't seem to work on this computer,
same thing happens even in safe mode,
i ran a scan with noton and it didnt come up with anything, i installed AVG and ran a scan, it too found nothing (then removed AVG)
Edited by Queen-Evie, 05 January 2016 - 02:32 PM.
moved from Windows 7 to the appropriate forum