CTB Locker will attempt to delete all Shadow Volume Copies when you first start any executable so that you cannot restore your files via System Restore
, native Windows Previous Versions
or using a program like Shadow Explorer
...but it never hurts to try in case the infection did not do what it was supposed to do. You may may even be able to use file recovery software
such as R-Studio or Photorec to recover some of your original files.
There is an ongoing discussion in this topic where you can ask questions and seek further assistance:
Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that support topic discussion. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.
The BC Staff