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Problems upgrading memory


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#1 freeonxxx

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Posted 04 January 2016 - 07:32 PM

I have been trying to upgrade the memory in my computer and have not been successful. The computer I have is http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3658094 running windows 7 home premium 64 bit. It currently has 2GB RAM(4 cards). I had 4 1GB cards at the office that was removed from our server but was not able to get them to work. I got 4 other cards from the IT Company that does our office. They said they were used but confirmed as good working condition. I got the same results from both sets. When I turn on PC I get 5 beeps. According to the HP website this code is memory. I tried everything, doing just one at a time, 2 at a time, different slots, 2 of the old card 2 of the new one always with the same results. Every time I swap them I make sure they are pushed in far enough so that it closes the tabs. I updated the BIOS and reset the CMOS . I’m running out of idea. Anything else I can try? Or am just unlucky and have 8 faulty cards. Every time i put the old ones in it starts-up with no problem. These are the cards I'm using http://www.digchip.com/datasheets/parts/datasheet/301/MT18HTF12872AY-53EB1.php.



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#2 the_patriot11

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Posted 04 January 2016 - 07:49 PM

Do you know what kind of ram they are?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 freeonxxx

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Posted 04 January 2016 - 08:03 PM

The old ones or new ones?



#4 the_patriot11

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Posted 04 January 2016 - 08:11 PM

All of the above

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#5 synergy513

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Posted 04 January 2016 - 08:13 PM

hello, and welcome to Bleeping Computer!!!

 

     You are right about desiring the 4gb RAM for your 64 bit OS, that is nominal for most day to day users... the modules i saw in your link are DDR2-533

 

 I looked up that HP model, and the site isn't co-operating so good, kind of like the motherboard in you PC...it is probably one of those foxconn s, which are kind of sensitive in the slots...

 

server ram and regular consumer grade ram are two different breeds. the server ram is what they call ECC, which for all intents and purposes are designed for 24/7 365 use.. the two aren't interchangeable  i will keep looking up that PC model for clues.

 

 

actually, you are lucky that the POST is arresting the process before you get booted up..

 

the ram modules that you have that your motherboard is ok with, are there stickers on them?, that is a good place to start, writing down those specs off the stickers


Edited by synergy513, 04 January 2016 - 08:19 PM.

Moore's Law : 4d Graph in Progress


#6 freeonxxx

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Posted 04 January 2016 - 08:22 PM

1st two pictures are the old ones and the third is the new one. 

 

IMG_3736_zpsanbru5g7.jpg

 

IMG_3737_zpsoyrheouz.jpg

 

IMG_3738_zpsxyoix626.jpg



#7 synergy513

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Posted 04 January 2016 - 08:25 PM

yes, the 3rd image is server ram (error-correcting) which is no good for your motherboard and/or cpu.

 

the ddr2 is kind of hard to find in a decent budget range...

 

i found some from newegg,  27 bucks for two 1gb sticks

 

link:

http://www.newegg.com/Product/Product.aspx?Item=N82E16820145527&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=


Edited by synergy513, 04 January 2016 - 08:31 PM.

Moore's Law : 4d Graph in Progress


#8 the_patriot11

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Posted 04 January 2016 - 08:30 PM

Thankyou synergy I was not able to open the links on my phone. Good catch on the server ram. As far as the second picture I'm going to guess its not compatible with the computer probably due to different voltages.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#9 freeonxxx

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Posted 04 January 2016 - 08:33 PM

I also tried 4 of the top one in this picture with same results. Are they not compatible as well

 

IMG_3639_zps6kzioqov.jpg



#10 synergy513

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Posted 04 January 2016 - 08:39 PM

ok, this is tricky, the two modules are not exactly the same, there could be suttle voltage and timing differences that your motherboard are not cool with. i have seen so many scenarios. it is always recommended that two of the modules be exactly the same..

 

still looking up that motherboard make/model.............


Edited by synergy513, 04 January 2016 - 08:44 PM.

Moore's Law : 4d Graph in Progress


#11 freeonxxx

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Posted 04 January 2016 - 08:44 PM

The pictures above is 1 new (the green) and one old(the blue). I have for of the green one in the picture but they didn't work with all 4 installed. 



#12 the_patriot11

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Posted 04 January 2016 - 08:46 PM

Your best bet is to contact HP for a list of compatible ram and try and find modules off that list. Like synergy said there could be subtle differences, and oem computers are known for being horrendously picky

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#13 synergy513

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Posted 04 January 2016 - 08:46 PM

the ram slots in your motherboard, are they different colors?


Moore's Law : 4d Graph in Progress


#14 synergy513

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Posted 04 January 2016 - 08:55 PM

oh yes, the oem hp specs might have a QVL ( qualified vendor list) which can be found on their home page for your model, good catch patriot!!!


Moore's Law : 4d Graph in Progress


#15 freeonxxx

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Posted 04 January 2016 - 09:02 PM

the ram slots in your motherboard, are they different colors?

1st slot is black

2nd slot is white

3rd slot is black

4th slot is withe






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