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Right clicking on non-system icons causes run-time error in explorer.exe


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2 replies to this topic

#1 acpowell

acpowell

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  • Local time:01:55 PM

Posted 04 January 2016 - 09:14 AM

okay, I thought I could work through this until I had the time to reload but I just can't.  I have a Surface Pro 3 with windows 10 ENT.  Everytime I right-click on files that aren't system icons (my computer and things like that) I get this message:

 

 right-click.PNG

 

I have booted with a clean boot.  I have corporate antivirus that I cannot remove and I do have the classic start menu app installed ( I have removed this in the process of trouble shooting but have since reinstalled it as it had no positive effect)

 

Here is all the log info I could find from event viewer (entries are separated by ************):

 

Faulting application name: explorer.exe, version: 10.0.10240.16603, time stamp: 0x56553bcd
Faulting module name: msvcrt.dll, version: 7.0.10240.16384, time stamp: 0x559f3b84
Exception code: 0x40000015
Fault offset: 0x000000000000c239
Faulting process id: 0x16b4
Faulting application start time: 0x01d1463baf09871f
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\msvcrt.dll
Report Id: 77d8b89b-9f8b-4cea-8deb-e722fb825331
Faulting package full name: 
Faulting package-relative application ID: 
 
************
 
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: explorer.exe
P2: 10.0.10240.16603
P3: 56553bcd
P4: msvcrt.dll
P5: 7.0.10240.16384
P6: 559f3b84
P7: 40000015
P8: 000000000000c239
P9: 
P10: 
 
Attached files:
C:\Users\-------\AppData\Local\Temp\WER3CBA.tmp.appcompat.txt
C:\Users\-------\AppData\Local\Temp\WER3CCA.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_cab_19c23cd9\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_cab_19c23cd9\triagedump.dmp
WERGenerationLog.txt
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_cab_19c23cd9
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 77d8b89b-9f8b-4cea-8deb-e722fb825331
Report Status: 4
 
************
 
The shell stopped unexpectedly and explorer.exe was restarted.
 
************
 
Fault bucket 120369367960, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: explorer.exe
P2: 10.0.10240.16603
P3: 56553bcd
P4: msvcrt.dll
P5: 7.0.10240.16384
P6: 559f3b84
P7: 40000015
P8: 000000000000c239
P9: 
P10: 
 
Attached files:
C:\Users\*redacted*\AppData\Local\Temp\WER3CBA.tmp.appcompat.txt
C:\Users\*redacted*\AppData\Local\Temp\WER3CCA.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_cab_19c23cd9\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_cab_19c23cd9\triagedump.dmp
WERGenerationLog.txt
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_1c8e493d
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 77d8b89b-9f8b-4cea-8deb-e722fb825331
Report Status: 0
 
************
(the following log is from C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_ce3f914acc7da941d0990c4f2a5223cb469d4f_2278490b_1c8e493d)
 
Version=1
EventType=APPCRASH
EventTime=130963889305882758
ReportType=2
Consent=1
UploadTime=130963889333273884
ReportFlags=524288
ReportIdentifier=e21bafd7-b2e9-11e5-9bf2-6002924d3e19
IntegratorReportIdentifier=77d8b89b-9f8b-4cea-8deb-e722fb825331
NsAppName=explorer.exe
Response.BucketId=b613d9c0e534174737c05190c0823d64
Response.BucketTable=4
Response.LegacyBucketId=120369367960
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=explorer.exe
Sig[1].Name=Application Version
Sig[1].Value=10.0.10240.16603
Sig[2].Name=Application Timestamp
Sig[2].Value=56553bcd
Sig[3].Name=Fault Module Name
Sig[3].Value=msvcrt.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=7.0.10240.16384
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=559f3b84
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=000000000000c239
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=35ce
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=35cecf90424e1d28f513c1666b57afec
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a567
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a567378d6a95a0d779c5f6d6d8b350d8
UI[2]=C:\WINDOWS\explorer.exe
LoadedModule[0]=C:\WINDOWS\explorer.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[7]=C:\WINDOWS\system32\combase.dll
LoadedModule[8]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[10]=C:\WINDOWS\system32\USER32.dll
LoadedModule[11]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[12]=C:\WINDOWS\system32\SHCORE.dll
LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[15]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[16]=C:\WINDOWS\system32\advapi32.dll
LoadedModule[17]=C:\WINDOWS\system32\sechost.dll
LoadedModule[18]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[19]=C:\WINDOWS\system32\profapi.dll
LoadedModule[20]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[21]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\TWINAPI.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\SLC.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\sppc.dll
LoadedModule[33]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[34]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[35]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[37]=C:\WINDOWS\system32\ole32.dll
LoadedModule[38]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[44]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[45]=C:\WINDOWS\System32\IDStore.dll
LoadedModule[46]=C:\WINDOWS\System32\wlidprov.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll
LoadedModule[48]=C:\Windows\System32\TokenBroker.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\wtsapi32.dll
LoadedModule[51]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\comctl32.dll
LoadedModule[52]=C:\Windows\System32\iertutil.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\SndVolSSO.DLL
LoadedModule[54]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\mrmcorer.dll
LoadedModule[56]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[57]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[58]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[59]=C:\Windows\System32\Windows.UI.dll
LoadedModule[60]=C:\Windows\System32\NInput.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[62]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[63]=C:\WINDOWS\system32\d2d1.dll
LoadedModule[64]=C:\Windows\System32\vaultcli.dll
LoadedModule[65]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\profext.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\NTMARTA.dll
LoadedModule[68]=C:\WINDOWS\system32\windowscodecs.dll
LoadedModule[69]=C:\Windows\System32\Windows.Web.dll
LoadedModule[70]=C:\WINDOWS\system32\SettingSyncCore.dll
LoadedModule[71]=C:\Windows\System32\OneDriveSettingSyncProvider.dll
LoadedModule[72]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[73]=C:\WINDOWS\system32\VERSION.dll
LoadedModule[74]=C:\WINDOWS\system32\WINMM.dll
LoadedModule[75]=C:\WINDOWS\system32\WINMMBASE.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\explorerframe.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\tabbtn.dll
LoadedModule[78]=C:\Windows\System32\TabBtnEx.dll
LoadedModule[79]=C:\WINDOWS\system32\coml2.dll
LoadedModule[80]=C:\Windows\System32\TwinUI.dll
LoadedModule[81]=C:\Windows\System32\Windows.UI.Immersive.dll
LoadedModule[82]=C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
LoadedModule[83]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\WLDP.DLL
LoadedModule[85]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[87]=C:\WINDOWS\System32\twinui.appcore.dll
LoadedModule[88]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[89]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[90]=C:\WINDOWS\System32\ApplicationFrame.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\elscore.dll
LoadedModule[92]=C:\WINDOWS\System32\wpncore.dll
LoadedModule[93]=C:\WINDOWS\System32\WINHTTP.dll
LoadedModule[94]=C:\Windows\System32\NotificationController.dll
LoadedModule[95]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[96]=C:\Windows\System32\VEEventDispatcher.dll
LoadedModule[97]=C:\Windows\System32\urlmon.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\PhotoMetadataHandler.dll
LoadedModule[99]=C:\WINDOWS\System32\wpnprv.dll
LoadedModule[100]=C:\WINDOWS\System32\nlaapi.dll
LoadedModule[101]=C:\WINDOWS\System32\IPHLPAPI.DLL
LoadedModule[102]=C:\WINDOWS\system32\NSI.dll
LoadedModule[103]=C:\WINDOWS\System32\XmlLite.dll
LoadedModule[104]=C:\WINDOWS\System32\WINNSI.DLL
LoadedModule[105]=C:\WINDOWS\System32\EventAggregation.dll
LoadedModule[106]=C:\WINDOWS\System32\netprofm.dll
LoadedModule[107]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[108]=C:\WINDOWS\System32\npmproxy.dll
LoadedModule[109]=C:\WINDOWS\SYSTEM32\wkscli.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\netutils.dll
LoadedModule[111]=C:\Windows\System32\BitsProxy.dll
LoadedModule[112]=C:\WINDOWS\system32\execmodelproxy.dll
LoadedModule[113]=C:\Windows\System32\Windows.Networking.Connectivity.dll
LoadedModule[114]=C:\Windows\System32\policymanager.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\wlanapi.dll
LoadedModule[116]=C:\Windows\System32\wwapi.dll
LoadedModule[117]=C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
LoadedModule[118]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
LoadedModule[119]=C:\Windows\System32\wcmapi.dll
LoadedModule[120]=C:\Windows\System32\RMCLIENT.dll
LoadedModule[121]=C:\WINDOWS\System32\webio.dll
LoadedModule[122]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[123]=C:\Windows\System32\Windows.StateRepository.dll
LoadedModule[124]=C:\Windows\System32\StateRepository.Core.dll
LoadedModule[125]=C:\WINDOWS\System32\DNSAPI.dll
LoadedModule[126]=C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
LoadedModule[127]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[128]=C:\Windows\System32\rasadhlp.dll
LoadedModule[129]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[130]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[131]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[132]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[133]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[134]=C:\Windows\System32\thumbcache.dll
LoadedModule[135]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[136]=C:\Windows\System32\ieframe.dll
LoadedModule[137]=C:\WINDOWS\system32\NetworkExplorer.dll
LoadedModule[138]=C:\WINDOWS\System32\NotificationObjFactory.dll
LoadedModule[139]=C:\Windows\System32\msxml6.dll
LoadedModule[140]=C:\Windows\System32\AboveLockAppHost.dll
LoadedModule[141]=C:\Windows\System32\MFPlat.DLL
LoadedModule[142]=C:\Windows\System32\RTWorkQ.DLL
LoadedModule[143]=C:\Windows\System32\AVRT.dll
LoadedModule[144]=C:\Windows\System32\Windows.Gaming.Input.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\igd10iumd64.dll
LoadedModule[146]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[147]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[148]=C:\WINDOWS\SYSTEM32\igdusc64.dll
LoadedModule[149]=C:\WINDOWS\system32\NotificationControllerPS.dll
LoadedModule[150]=C:\WINDOWS\System32\UIAnimation.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\dsreg.dll
LoadedModule[152]=C:\WINDOWS\system32\WLDAP32.dll
LoadedModule[153]=C:\WINDOWS\SYSTEM32\samcli.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[155]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[156]=C:\Users\*redacted*\AppData\Local\Microsoft\OneDrive\17.3.6201.1019\amd64\FileSyncShell64.dll
LoadedModule[157]=C:\Users\*redacted*\AppData\Local\Microsoft\OneDrive\17.3.6201.1019\amd64\MSVCP120.dll
LoadedModule[158]=C:\Users\*redacted*\AppData\Local\Microsoft\OneDrive\17.3.6201.1019\amd64\MSVCR120.dll
LoadedModule[159]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[160]=C:\PROGRA~1\MICROS~3\Office16\GROOVEEX.DLL
LoadedModule[161]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[162]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[163]=C:\WINDOWS\SYSTEM32\ucrtbase.dll
LoadedModule[164]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[165]=C:\PROGRA~1\MICROS~3\Office16\1033\GrooveIntlResource.dll
LoadedModule[166]=C:\Windows\System32\EhStorShell.dll
LoadedModule[167]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[168]=C:\WINDOWS\System32\cscui.dll
LoadedModule[169]=C:\WINDOWS\System32\CSCDLL.dll
LoadedModule[170]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[171]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule[172]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10240.16603_none_89ad014f9af1a159\gdiplus.dll
LoadedModule[173]=C:\WINDOWS\System32\netshell.dll
LoadedModule[174]=C:\WINDOWS\SYSTEM32\SETTINGSYNCPOLICY.dll
LoadedModule[175]=C:\WINDOWS\system32\stobject.dll
LoadedModule[176]=C:\WINDOWS\system32\BatMeter.dll
LoadedModule[177]=C:\WINDOWS\system32\WMICLNT.dll
LoadedModule[178]=C:\Windows\System32\InputSwitch.dll
LoadedModule[179]=C:\WINDOWS\System32\Windows.UI.Shell.dll
LoadedModule[180]=C:\WINDOWS\System32\wincorlib.DLL
LoadedModule[181]=C:\WINDOWS\system32\es.dll
LoadedModule[182]=C:\WINDOWS\system32\prnfldr.dll
LoadedModule[183]=C:\WINDOWS\system32\WINSPOOL.DRV
LoadedModule[184]=C:\WINDOWS\SYSTEM32\msiltcfg.dll
LoadedModule[185]=C:\WINDOWS\System32\DeviceSetupManagerAPI.dll
LoadedModule[186]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[187]=C:\WINDOWS\System32\Actioncenter.dll
LoadedModule[188]=C:\WINDOWS\System32\wevtapi.dll
LoadedModule[189]=C:\WINDOWS\system32\dxp.dll
LoadedModule[190]=C:\WINDOWS\system32\SHDOCVW.dll
LoadedModule[191]=C:\WINDOWS\system32\Syncreg.dll
LoadedModule[192]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[193]=C:\WINDOWS\system32\authui.dll
LoadedModule[194]=C:\WINDOWS\System32\pnidui.dll
LoadedModule[195]=C:\WINDOWS\system32\NetworkStatus.dll
LoadedModule[196]=C:\Windows\System32\NetSetupShim.dll
LoadedModule[197]=C:\Windows\System32\NetSetupApi.dll
LoadedModule[198]=C:\WINDOWS\system32\wpdshserviceobj.dll
LoadedModule[199]=C:\Windows\System32\PortableDeviceTypes.dll
LoadedModule[200]=C:\Windows\System32\PortableDeviceApi.dll
LoadedModule[201]=C:\WINDOWS\system32\SettingMonitor.dll
LoadedModule[202]=C:\WINDOWS\system32\AepRoam.dll
LoadedModule[203]=C:\Program Files\Classic Shell\ClassicStartMenuDLL.dll
LoadedModule[204]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[205]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[206]=C:\WINDOWS\SYSTEM32\LOGONCLI.DLL
LoadedModule[207]=C:\WINDOWS\system32\IconCodecService.dll
LoadedModule[208]=C:\Windows\System32\bthprops.cpl
LoadedModule[209]=C:\Windows\System32\BluetoothApis.dll
LoadedModule[210]=C:\WINDOWS\system32\PackageStateRoaming.dll
LoadedModule[211]=C:\WINDOWS\System32\dhcpcsvc6.DLL
LoadedModule[212]=C:\WINDOWS\System32\dhcpcsvc.DLL
LoadedModule[213]=C:\WINDOWS\System32\cscobj.dll
LoadedModule[214]=C:\WINDOWS\System32\srchadmin.dll
LoadedModule[215]=C:\WINDOWS\system32\Windows.Internal.Shell.Broker.dll
LoadedModule[216]=C:\WINDOWS\system32\ntoskrnl.exe
LoadedModule[217]=C:\WINDOWS\System32\SyncCenter.dll
LoadedModule[218]=C:\Windows\System32\imapi2.dll
LoadedModule[219]=C:\WINDOWS\System32\hgcpl.dll
LoadedModule[220]=C:\WINDOWS\System32\DUser.dll
LoadedModule[221]=C:\WINDOWS\System32\provsvc.dll
LoadedModule[222]=C:\WINDOWS\SYSTEM32\apprepapi.dll
LoadedModule[223]=C:\WINDOWS\SYSTEM32\tbs.dll
LoadedModule[224]=C:\WINDOWS\SYSTEM32\pcacli.dll
LoadedModule[225]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[226]=C:\WINDOWS\System32\sfc_os.dll
LoadedModule[227]=C:\WINDOWS\system32\DEVRTL.dll
LoadedModule[228]=C:\WINDOWS\system32\fontext.dll
LoadedModule[229]=C:\WINDOWS\system32\DeviceCenter.dll
LoadedModule[230]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[231]=C:\WINDOWS\system32\Windows.Storage.Search.dll
LoadedModule[232]=C:\Windows\System32\Windows.System.Launcher.dll
LoadedModule[233]=C:\Windows\System32\dsclient.dll
LoadedModule[234]=C:\Windows\System32\WpPortingLibrary.dll
LoadedModule[235]=C:\WINDOWS\System32\NPSMDesktopProvider.dll
LoadedModule[236]=C:\WINDOWS\SYSTEM32\MLANG.dll
LoadedModule[237]=C:\WINDOWS\System32\drprov.dll
LoadedModule[238]=C:\WINDOWS\System32\ntlanman.dll
LoadedModule[239]=C:\WINDOWS\System32\davclnt.dll
LoadedModule[240]=C:\WINDOWS\System32\DAVHLPR.dll
LoadedModule[241]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[242]=C:\WINDOWS\SYSTEM32\searchfolder.dll
LoadedModule[243]=C:\WINDOWS\system32\SettingSync.dll
LoadedModule[244]=C:\WINDOWS\system32\mmcshext.dll
LoadedModule[245]=C:\WINDOWS\system32\hhsetup.dll
LoadedModule[246]=C:\WINDOWS\SYSTEM32\capauthz.dll
LoadedModule[247]=C:\WINDOWS\system32\keepaliveprovider.dll
LoadedModule[248]=C:\Windows\System32\VaultRoaming.dll
LoadedModule[249]=C:\WINDOWS\SYSTEM32\msauserext.dll
LoadedModule[250]=C:\WINDOWS\SYSTEM32\AuthBroker.dll
LoadedModule[251]=C:\WINDOWS\System32\wscinterop.dll
LoadedModule[252]=C:\WINDOWS\System32\WSCAPI.dll
LoadedModule[253]=C:\WINDOWS\System32\wscui.cpl
LoadedModule[254]=C:\WINDOWS\System32\ReAgent.dll
LoadedModule[255]=C:\WINDOWS\system32\imagehlp.dll
LoadedModule[256]=C:\WINDOWS\System32\DismApi.DLL
LoadedModule[257]=C:\WINDOWS\System32\WDSCORE.dll
LoadedModule[258]=C:\WINDOWS\System32\werconcpl.dll
LoadedModule[259]=C:\WINDOWS\System32\framedynos.dll
LoadedModule[260]=C:\WINDOWS\System32\wer.dll
LoadedModule[261]=C:\WINDOWS\System32\wercplsupport.dll
LoadedModule[262]=C:\WINDOWS\System32\hcproviders.dll
LoadedModule[263]=C:\Windows\System32\ieproxy.dll
LoadedModule[264]=C:\Windows\System32\wuapi.dll
LoadedModule[265]=C:\Windows\System32\Cabinet.dll
LoadedModule[266]=C:\Windows\System32\UpdatePolicy.dll
LoadedModule[267]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[268]=C:\WINDOWS\system32\StartMenuHelper64.dll
LoadedModule[269]=C:\Program Files (x86)\OpenText\Viewer\Bin\DLContextMenu_x64.dll
LoadedModule[270]=C:\WINDOWS\system32\syncui.dll
LoadedModule[271]=C:\WINDOWS\system32\SYNCENG.dll
LoadedModule[272]=C:\Program Files\7-Zip\7-zip.dll
LoadedModule[273]=C:\WINDOWS\System32\MSWB7.dll
LoadedModule[274]=C:\WINDOWS\system32\timedate.cpl
LoadedModule[275]=C:\WINDOWS\system32\ATL.DLL
LoadedModule[276]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[277]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[278]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[279]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[280]=C:\Windows\System32\cryptnet.dll
LoadedModule[281]=C:\WINDOWS\system32\msv1_0.DLL
LoadedModule[282]=C:\WINDOWS\SYSTEM32\NtlmShared.dll
LoadedModule[283]=C:\WINDOWS\SYSTEM32\cryptdll.dll
LoadedModule[284]=C:\Windows\System32\taskschd.dll
LoadedModule[285]=C:\WINDOWS\system32\twext.dll
LoadedModule[286]=C:\Windows\System32\WorkfoldersShell.dll
LoadedModule[287]=C:\Program Files (x86)\WebEx\Productivity Tools\ptWbxRM64.dll
LoadedModule[288]=C:\Program Files (x86)\WebEx\Productivity Tools\wbxtraceX64.dll
LoadedModule[289]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9158_none_08e47e47a83d53d6\MSVCR90.dll
LoadedModule[290]=C:\Windows\System32\dlnashext.dll
LoadedModule[291]=C:\Windows\System32\PlayToDevice.dll
LoadedModule[292]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[293]=C:\Windows\System32\EhStorAPI.dll
LoadedModule[294]=C:\Program Files (x86)\Notepad++\NppShell_06.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Windows Explorer
AppPath=C:\WINDOWS\explorer.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=938731850AE1A9F8B12A428F2305A2D0
 

 

 



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#2 acpowell

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Posted 04 January 2016 - 11:01 AM

I have resolved this issue.  We use a very buggy program called OpenText.  I noticed a time correlation with my issue and the installation of this program which does use context menus.  Once I removed it the issue went away.



#3 usasma

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Posted 05 January 2016 - 10:27 AM

I'm glad to hear that you figured it out.

Thanks for letting us know.  This'll help others who come looking for help with similar problems.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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