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Computer won't turn on !!!!Please Help!!!!


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#1 Jim00

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Posted 03 January 2016 - 10:22 PM

@Arachibutyrophobia Please help me, I'm having the same problem, that my computer won't turn on too I only got to the part where you said to short the two cords from the power button, please help me from this step, as I don't want to apply further damage to my computer.


 

Mod Edit:  Topic initiated at http://www.bleepingcomputer.com/forums/t/601217/computer-wont-turn-on-please-help/, merged topics - Hamluis.



My custom made computer won't turn on! I have a Z87 G41 Military class motherboard. Whenever I click the power button nothing happens, my computer is only 2 years old and won't turn on, I tested that the problem wasn't the power supply. My power cord from the outlet to the PSI is fine, so is the outlet. Please help me figure out the problem!

 

Edited by hamluis, 04 January 2016 - 12:36 PM.


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#2 technonymous

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Posted 03 January 2016 - 11:24 PM

Do you get any power for a split second?

 

Things it could be:

 

Faulty power switch.

 

Screw or something got behind the motherboard and has short it out.

 

IO plate metal backing of motherboard is bent shorting something.

 

USB port is broken pins shorting.

 

Moisture

 

Dead bios battery.

 

Main harness to motherboard not seated properly.

 

Blown CPU.

 

Blown Motherboard.


Edited by technonymous, 04 January 2016 - 12:04 AM.


#3 dc3

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Posted 04 January 2016 - 08:50 AM



@Arachibutyrophobia Please help me, I'm having the same problem, that my computer won't turn on too I only got to the part where you said to short the two cords from the power button, please help me from this step, as I don't want to apply further damage to my computer.

You need to start your own topic.  Even  though the original poster's topic may seem very similar I would be willing to bet that they are different. Trying to address both topics at the same time will only lead to confusion.  This would not be fair to the original poster or you.

 

Start your own topic in a Windows forum appropriate for your operating system.

 

Describe in detail what the problem is.

 

List the make and model of the computer.  If it is a custom build list the make and model of the motherboard.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Attention:  Do not post back in this topic regarding your problem.  Start your own topic.

Edited by dc3, 04 January 2016 - 08:52 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 hamluis

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Posted 04 January 2016 - 12:25 PM

Board Specs

 

Louis



#5 Jim00

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Posted 04 January 2016 - 05:52 PM

  •  Arachibutyrophobia  my computer desktop won't turn on , so I won't be able to download the speccy, I'm currently using my ipad and phone to reply and create the thread, I've tested the power supply which is fine.
  • Would you happen to know how to test the motherboard and power switch?


#6 Jim00

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Posted 04 January 2016 - 09:27 PM

Yes Louis, I have that model off motherboard



#7 ScathEnfys

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Posted 04 January 2016 - 09:39 PM

Do you have a something small and conductive that you could short the power button headers on the Mobo? Try that and get back to us.
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#8 Jim00

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Posted 04 January 2016 - 09:44 PM

My mobo doesn't have a power button.



#9 ScathEnfys

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Posted 04 January 2016 - 09:50 PM

Power button headers: The pins that the power button on your case uses to connect to the motherboard. Usually with a bunch of other headers for front panel speakers, power lights, etc. By the looks of it they are under the bottom PCI slot on your board.

Edited by ScathEnfys, 04 January 2016 - 09:53 PM.

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#10 Jim00

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Posted 04 January 2016 - 09:56 PM

Do you have a something small and conductive that you could short the power button headers on the Mobo? Try that and get back to us.

I don't get the small and conductive that could be used to short the power button headers, say  I did have that, would you please tell me how to short it?



#11 ScathEnfys

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Posted 04 January 2016 - 10:26 PM

To short the power button header:
1. Locate the power button connector on the motherboard. Make sure it is the power button connector (use the motherboard manual if you need to)
2. Remove power button connector from motherboard (pull straight up to avoid bending pins)
3. Using a small flathead screwdriver or paperclip, tap the two pins that the power connector sat on, creating an electrical short between then (this is what happens when you press the power button).
4. The computer should start.
If it doesn't, we will continue debugging.
Note that all power cables must be connected in order for this to work.
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#12 technonymous

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Posted 04 January 2016 - 10:35 PM

Where the switch connects to the motherboards header. Pull the wire labeled PWRSW or Power SW. Those two pins it plugs into you want to touch together for a second with like a flat head screwdriver.



#13 Jim00

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Posted 04 January 2016 - 10:40 PM

Um sorry for being too stupid for not understanding, but I'm stuck at step 3.



#14 Jim00

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Posted 04 January 2016 - 10:42 PM

techanonymous also when you say I should touch two pins, you only mentioned one, and which do you mean, the PSI or actual computer switch that turns on the computer



#15 ScathEnfys

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Posted 04 January 2016 - 10:52 PM

So step 3 in more detail: After removing the power switch connector, you will notice two metal pins it was covering. Tap them with a metal object that can conduct electricity, and tell us if the computer starts. If that isn't enough explanation, I will need you to post pictures so I can see where you are getting confused. It is imperative that the PSU must be connected just as it would if you were going to turn the computer on.
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