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My computer randomly turns off (blue screen of death error)


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#1 butwhy

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Posted 03 January 2016 - 02:31 PM

My PC randomly turns off and after that I get an error log. I have tried a lot of solutions from the internet and nothing works. I even took it to a store to fix the problem and they just replaced the psu but obviously that's not the problem. 
Tried with several different ram sticks too. 

At first, I had a beep codes (1 long, 3 short) that's gone now, but my pc turns off after a few minutes of using my pc. 

RAM: 2gb (atm) otherwise 4gb
Video Card: Geforce GTS 450
CPU: Amd athlon 64x2 5000+
Windows 7 32bit (Reinstalled from 64bit just in case it might solve my issue.)

Here's the log I mentioned above. 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85A2279C
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010313-18532-01.dmp
C:\Users\piece of bleep\AppData\Local\Temp\WER-36816-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

P.S Sorry for the fussy message, I remembered stuff on the way!
Thanks!
 
 
 


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#2 the_patriot11

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Posted 03 January 2016 - 04:07 PM

Could be heat related, do you know your temps? if not try downloading a program such as speedfan and watch your temps up to the time it shuts off and report them here please.


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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 butwhy

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Posted 03 January 2016 - 08:15 PM

Could be heat related, do you know your temps? if not try downloading a program such as speedfan and watch your temps up to the time it shuts off and report them here please.

I do know my usual temperatures, and they're good. Not low, not high. I have also tried disabling cool n' quiet and enabling it. Still the same. 

Might replace the CPU's thermal paste just to see what happens.

 

Anyway, thanks for the reply, mate. 

Have a good night!



#4 butwhy

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Posted 03 January 2016 - 09:24 PM

Update: I been checking my PC for errors I might find and I checked "Event Viewer" and found this out 
 
WHEA-LOGGER Event ID 18
Spoiler
 
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Unknown Error
Processor ID: 1
 
The details view of this entry contains further information.
 
 
BugCheck event 1001
Spoiler
 


#5 the_patriot11

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Posted 03 January 2016 - 11:17 PM

that bug is usually a sign of a hardware failure of some sort, but from what im finding its not specific. I would start with your memory, as its the easiest to diagnost and replace. Download and run memtest86. If it starts throwing errors, you will know its your memory, from there its a simple matter to figure out which one is bad by swapping the memory sticks in and out.


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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 butwhy

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Posted 04 January 2016 - 07:47 AM

that bug is usually a sign of a hardware failure of some sort, but from what im finding its not specific. I would start with your memory, as its the easiest to diagnost and replace. Download and run memtest86. If it starts throwing errors, you will know its your memory, from there its a simple matter to figure out which one is bad by swapping the memory sticks in and out.

I will take my PC back to where they first "fixed" it, I will update you within a day. 

Please don't close the thread.

 

Thank you, guys. 






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