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BSOD crashes, can someone help me?


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#1 xavie

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Posted 03 January 2016 - 11:53 AM

I have also attached the minidump files and the memory dump.

 

the larger memory dump was too big to upload so I uploaded it here:

 

https://drive.google.com/folderview?id=0B9eMV7QTqimAdDZNNzFwS1BYb0U&usp=sharing

Attached Files



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#2 usasma

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Posted 03 January 2016 - 03:17 PM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

This appears to be hardware, compatibility, or even a low-level driver (to include malware).

Please start with these free diagnostics:  http://www.carrona.org/hwdiag.html

 

Analysis:
The following is for informational purposes only.

**************************Sun Jan  3 10:07:38.557 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010316-20546-01.dmp]
Windows 10 Kernel Version 10586 MP (2 procs) Free x86 compatible
Built by: 10586.0.x86fre.th2_release.151029-1700
System Uptime: 0 days 1:05:41.604
Probably caused by : hardware ( nt!KeWaitForSingleObject+3ac )
BugCheck 1E, {c000001d, 81f0a19c, 9fcaa578, bd6afb40}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 81f0a19c, The address that the exception occurred at
Arg3: 9fcaa578, Parameter 0 of the exception
Arg4: bd6afb40, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  IP_MISALIGNED_ntkrpamp.exe
  BIOS Version                  V5.36
  BIOS Release Date             11/19/2008
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        ECS
  Product Name                  D5468AT-ABA ALONPAV
  Baseboard Product             Iris8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  3 07:55:18.344 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010316-22734-02.dmp]
Windows 10 Kernel Version 10586 MP (2 procs) Free x86 compatible
Built by: 10586.0.x86fre.th2_release.151029-1700
System Uptime: 0 days 0:21:38.386
Probably caused by : ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+28e69 )
BugCheck A, {10, 2, 0, 817c5ddb}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 00000010, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 817c5ddb, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  AV_VRF_nt!_??_::FNODOBFM::_string_
  BIOS Version                  V5.36
  BIOS Release Date             11/19/2008
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        ECS
  Product Name                  D5468AT-ABA ALONPAV
  Baseboard Product             Iris8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  3 07:32:49.775 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010316-41390-01.dmp]
Windows 10 Kernel Version 10586 MP (2 procs) Free x86 compatible
Built by: 10586.0.x86fre.th2_release.151029-1700
System Uptime: 0 days 0:01:51.809
Probably caused by : ntkrpamp.exe ( nt!KiRaiseSecurityCheckFailure+ef )
BugCheck 139, {3, c849ec84, c849ebb0, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: c849ec84, Address of the trap frame for the exception that caused the bugcheck
Arg3: c849ebb0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  NvStreamNetwor
FAILURE_BUCKET_ID:  0x139_VRF_3_nt!KiRaiseSecurityCheckFailure
  BIOS Version                  V5.36
  BIOS Release Date             11/19/2008
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        ECS
  Product Name                  D5468AT-ABA ALONPAV
  Baseboard Product             Iris8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  3 07:27:50.518 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010316-22734-01.dmp]
Windows 10 Kernel Version 10586 MP (2 procs) Free x86 compatible
Built by: 10586.0.x86fre.th2_release.151029-1700
System Uptime: 0 days 0:00:10.567
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for WdFilter.sys
Probably caused by : WdFilter.sys ( WdFilter+a6f9 )
BugCheck 139, {3, 8c911458, 8c911380, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 8c911458, Address of the trap frame for the exception that caused the bugcheck
Arg3: 8c911380, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x139_VRF_3_WdFilter!Unknown_Function
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Sun Jan  3 10:07:38.557 2016 (UTC - 5:00)**************************
RTKVHDA.sys                 Thu Oct 25 02:25:38 2007 (472036E2)
VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)
VSTBS23.SYS                 Wed Oct 15 20:30:15 2008 (48F68B17)
VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)
nvstor32.sys                Mon Jun 22 18:19:03 2009 (4A400357)
nvmf6232.sys                Wed Apr 20 18:49:15 2011 (4DAF62EB)
nvvad32v.sys                Mon Aug 10 03:51:30 2015 (55C85802)
NvStreamKms.sys             Fri Sep 18 01:02:38 2015 (55FB9AEE)
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS
http://www.carrona.org/drivers/driver.php?id=VSTBS23.SYS
http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS
http://www.carrona.org/drivers/driver.php?id=nvstor32.sys
http://www.carrona.org/drivers/driver.php?id=nvmf6232.sys
http://www.carrona.org/drivers/driver.php?id=nvvad32v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 xavie

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Posted 03 January 2016 - 11:17 PM

I tried to run your program (BSOD- inspector) . It needs .NET Framework to run. When I tried to enable .NET Framework in Windows Programs and Features, It said "configuration registry database is corrupt. "

 

I ran Chkdsk and it found no problems with the file system.

 

I tried running SFC to no avail.



#4 usasma

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Posted 04 January 2016 - 05:45 AM

There are 6 to 8 tests in the hardware diagnostics.  Please run them all.

 

- anti-malware scan

- memory test

- hard drive test

- video stress test (Furmark)

- Prime95 Blend test

- video stress tests (2 of them)

- CPU test


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 usasma

usasma

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Posted 05 January 2016 - 10:23 AM

Just re-reading the last post by you.

First, I'd suggest contacting blueelvis for instructions on updating your .NET framework for the BSOD Inspector app (I sent him a message about it also).

 

It appears that there's some corruption in your OS also.

Please try this:

 

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 xavie

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Posted 07 January 2016 - 10:09 AM

Here's some update:

 

I reinstalled Windows 10 (after much trouble) but I got BSOD Inspector to work this time.

 

I tried running it, and it seems to be running fine on but unexpectedly closes.

 

 

I tried running the DISM .... /RestoreHealth, it was stuck at 20%



#7 usasma

usasma

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Posted 08 January 2016 - 06:12 AM

Please upload the results of the BSOD Inspector.

 

DISM sticks at 20% for a while - just leave it and let it run on it's own.

If it's still at 20% overnight - then there's a problem.

 

What were the results of the other hardware tests?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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