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Proxy 127.0.0.1 Virus Help


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7 replies to this topic

#1 mikeyz456

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Posted 02 January 2016 - 03:26 PM

I have a Windows 7 Laptop and every time I try to go on internet explorer I get a proxy error and through a little research found out that this is a virus. I have tried almost everything to remove it including following countless guides, using Norton antivirus, Anti-Malware, ADW Cleaner, Hitman Pro, and a few others but none have been able to solve the problem. The problem has persisted for a while now and I desperately need any help from a simple or complex fix as long as it starts working again. Thanks in advance for the help.

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#2 mikeyz456

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Posted 02 January 2016 - 03:28 PM

Oh and forgot to mention on my inter explorer internet settings all of the proxy boxes are grayed out and I cannot change them.

#3 nasdaq

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Posted 03 January 2016 - 10:03 AM


Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Wait for further instructions.

#4 mikeyz456

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Posted 03 January 2016 - 08:50 PM

Alright, here are the two attachments

Attached Files



#5 nasdaq

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Posted 04 January 2016 - 10:26 AM

Remove this programs in bold via the Control Panel > Programs and features applet.
Idle Crawler (HKLM-x32\...\959CDC8F-12C0-0A43-98CE-CA4188720B04) (Version: 193.0.0.1703 - GREYSTONEVENTURES LP) <==== ATTENTION
WordSurfer 1.10.0.19 (HKLM-x32\...\WordSurfer_1.10.0.19) (Version: 1.10.0.19 - WordSurfer) <==== ATTENTION

==

We need to remove this also. See my instructions below.
Itibiti RTC (Version: 0.0.1 - Itibiti Inc) Hidden

==

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:
RemoveProxy:

HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings: [ProxySettingsPerUser]  <======= ATTENTION (Restriction - ProxySettings)
ProxyEnable: [HKLM] => Proxy is enabled.
ProxyEnable: [HKLM-x32] => Proxy is enabled.
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-1510558552-2839541853-1420491571-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-1510558552-2839541853-1420491571-1001\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = hxxp://www.google.com/ie
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre1.8.0_45\bin\new_plugin\npjp2.dll [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
CHR HKLM\...\Chrome\Extension: [eblihieomkjeiobglmnbmidkajdcfkpa] - <no Path/update_url>
CHR HKLM\...\Chrome\Extension: [jeaohhlajejodfjadcponpnjgkiikocn] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [eblihieomkjeiobglmnbmidkajdcfkpa] - <no Path/update_url>
CHR HKLM-x32\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
S2 SpyHunter 4 Service; C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe [X]
U0 SR; no ImagePath
U2 srservice; no ImagePath
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1510558552-2839541853-1420491571-1001_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\KNZ WVU\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
Task: {35FADB9D-9754-4087-AD04-354BCDA240FD} - System32\Tasks\Rluulalelb => C:\ProgramData\Rluulalelb\1.0.4.1\kepanoca.exe
Task: {45D11CBD-A562-47D4-B873-2F2E7BC83642} - \HDNINSTSCHD -> No File <==== ATTENTION
Task: {52D0B671-CD08-464B-8ADC-C24DA8DD91E9} - \bvxvyxvgy -> No File <==== ATTENTION
Task: {5DD7CA4D-A0FD-4BAA-9262-282951E55F50} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime => C:\Windows\system32\GWX\GWXUXWorker.exe [2015-12-05] (Microsoft Corporation)
Task: {6C1EA92B-64E7-4111-9CE7-D14FF531215B} - System32\Tasks\ConstellationGuide => c:\programdata\{6adf569f-e9f1-6b6b-6adf-f569fe9f5a7f}\priceless_p_soft_partner.exe <==== ATTENTION
Task: {70B01744-551C-47D4-B57D-DD705BEB967A} - \TunePro360 Updater -> No File <==== ATTENTION
Task: {754DDE62-24E1-415C-B9CA-1C3CA3DD811F} - \SuperFastPC_AutorunOnStartup -> No File <==== ATTENTION
Task: {8932A298-8136-4D6C-915D-2E6ACE90FFCF} - \Microsoft\Windows\Maintenance\Web Tool Updater -> No File <==== ATTENTION
Task: {98790D06-EC9E-4788-8D4F-9BF8AD3FBDBD} - \boosterpop -> No File <==== ATTENTION
Task: {9C8FD061-6516-4B5E-9502-8CC273524142} - System32\Tasks\System Cleaner Pro Auto Start => C:\Program Files (x86)\System Cleaner Pro\SystemCleanerPro.exe
Task: {A896E312-83E4-4674-B4E8-2CAC5D51CEBE} - System32\Tasks\Notify Helper => C:\Program Files (x86)\System Cleaner Pro\\NotifyHelper.exe
Task: {ACD3EC2A-DA8D-4A3E-A56F-CCB6BFF4F944} - \DrspeedyPc Secure -> No File <==== ATTENTION
Task: {CE509026-9199-49C0-83DE-EAF58124CD32} - \Web Tool Runner -> No File <==== ATTENTION
Task: {E92ADFAD-48E3-4007-9D72-E3D33FF50AE9} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime => C:\Windows\system32\GWX\GWXUXWorker.exe [2015-12-05] (Microsoft Corporation)
Task: C:\Windows\Tasks\ConstellationGuide.job => c:\programdata\{6adf569f-e9f1-6b6b-6adf-f569fe9f5a7f}\priceless_p_soft_partner.exe <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:373E1720
HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION
MSCONFIG\startupreg: Video Performer63817.exe => "C:\Users\KNZ WVU\AppData\Local\Temp\Video Performer63817.exe" /XML="C:\Users\KNZWVU~1\AppData\Local\Temp\2F59.tmp" /STP=1:2
FirewallRules: [{06D687B5-AA56-4B14-8C0D-4C6FA9310D63}] => (Allow) C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
FirewallRules: [{C4242A33-14BB-4913-BAF4-7170ED1D2AC2}] => (Allow) C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
StandardProfile\AuthorizedApplications: [C:\Windows\TEMP\364158.exe] => Enabled:Policy
C:\ProgramData\Rluulalelb
c:\programdata\{6adf569f-e9f1-6b6b-6adf-f569fe9f5a7f}
C:\Program Files (x86)\System Cleaner Pro
C:\Windows\TEMP\364158.exe
C:\Users\KNZ WVU\AppData\Local\Temp\CmdLineExt01.dll
C:\Users\KNZ WVU\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmp0wpe0j.dll
C:\Users\KNZ WVU\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpv9qmjq.dll
C:\Users\KNZ WVU\AppData\Local\Temp\DSETUP.dll
C:\Users\KNZ WVU\AppData\Local\Temp\dsetup32.dll
C:\Users\KNZ WVU\AppData\Local\Temp\DXSETUP.exe
C:\Users\KNZ WVU\AppData\Local\Temp\First15.exe
C:\Users\KNZ WVU\AppData\Local\Temp\HOST9824.exe
C:\Users\KNZ WVU\AppData\Local\Temp\jre-8u45-windows-au.exe
C:\Users\KNZ WVU\AppData\Local\Temp\procexp64.exe
C:\Users\KNZ WVU\AppData\Local\Temp\SIntf16.dll
C:\Users\KNZ WVU\AppData\Local\Temp\SIntf32.dll
C:\Users\KNZ WVU\AppData\Local\Temp\SIntfNT.dll
C:\Users\KNZ WVU\AppData\Local\Temp\Skin.dll
C:\Users\KNZ WVU\AppData\Local\Temp\sqlite-3.7.2-sqlitejdbc.dll
C:\Users\KNZ WVU\AppData\Local\Temp\sqlite3.dll
C:\Users\KNZ WVU\AppData\Local\Temp\Uninstall.exe
C:\Users\KNZ WVU\AppData\Local\Temp\VP6Install.exe
C:\Users\KNZ WVU\AppData\Local\Temp\VP6VFW.dll

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please let me know what problem persists.

===

NOTE
We must remove the Registry entries.

Please run the Farbar Recovery Scan Tool. Enter Itibiti in the Search Box.
Click the Search Registry button, post the content of the Search.txt file in your next reply.

Wait for further instructions.
===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Control Panel > Programs and Features applet.
Java 8 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418045F0}) (Version: 8.0.450 - Oracle Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java™ 6 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416031FF}) (Version: 6.0.310 - Oracle)
Java™ 7 Update 1 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417001FF}) (Version: 7.0.10 - Oracle)

#6 mikeyz456

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Posted 04 January 2016 - 04:41 PM

The first step worked but I did complete the rest! Thanks for the help, you fixed a problem that has been persisting for months. Much appreciated. Any final steps I need?

Attached Files



#7 nasdaq

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Posted 05 January 2016 - 09:48 AM

Copy the text IN THE CODE BOX below to notepad. Save it as fixme.reg to your desktop.
Be sure the "Save as" type is set to "all files" Once you have saved Right click the .reg file and allow it to merge with the registry.

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4E30E037E0535E84D9E3349209D354D4]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\4E30E037E0535E84D9E3349209D354D4\InstallProperties]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{730E03E4-350E-48E5-9D3E-4329903D454D}]
[-HKEY_USERS\S-1-5-21-1510558552-2839541853-1420491571-1001\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\71334a4e_0]
Delete this folder in bold
C:\Program Files (x86)\Itibiti Soft Phone

Restart the when completed.

You can delete the fixme.reg file when done.

==


To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#8 nasdaq

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Posted 11 January 2016 - 09:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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