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Help!! I have removed my C: Drive!!


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#1 dalelister

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Posted 01 January 2016 - 08:28 PM

Long story short: Get bsod, wipe c drive to remove os, cannot reinstall windows as i dont have "drivers"

 

My computer is neither new nor old, it has a decent amount of ram and fairly decent specs along with 64bit windows 7 OS and has been getting the dreaded BSOD!!!!!

 

(BSOD Info: 0x0000007E (0xffffffffc0000006, 0xFFFFFB0002F5AA93, 0xFFFFFBB0055... Dont remember the ending of this code hence the dots ... 0xFFFFFBB005527DB0) Sorry codes are incorrect, tried to remember as much as possible!

 

After having a look around on youtube and google i came to the conclusion the problem was with a driver that had either been installed or needed to be installed. Im not very tech savvy therefore had no idea what to do! At the time these blue screens were happening i had no alternative means of connecting to the internet other than my phone and couldnt start the computer in safe mode...

 

When tapping a certain button upon startup (F8 i think) i would be taken to a system repair screen. This screen had several options, for example system repair, boot from back-up, and advanced options. after trying all of these options and non of them working (i had no computer backup) i decided to use the advanced options. I suspect these options were added by the man whom built the computer as the name of the advanced options was very wierd... Anyway!! When i clicked the advanced options it opened up a new page identical to the last with about 12 or so other options. I can remember there being one called "hot fixes" or something along those lines.

 

Again non of these options seemed to work, i still had a BSOD so i decided i would just give up trying to recover my computer and instead wipe it and re-install windows 7. In these advanced options i have told you so much about, one of the options was a program that sort of reformats your computer, atleast thats what i think its done. It gave me two options, to wipe once or 5.2 us national security of defence wipe. I had no idea what the 5.2 us option was, i presume it wipes your hardrive 6-7 times to remove any traces of your existance, as this isnt what i needed i just chose to wipe once. When i chose to wipe once it gave me options as to what to wipe. This is where i got confused as i wasnt really sure what i should wipe to remove the OS so i just wiped (C:) .....

 

After this i restarted the computer and a black screen came up saying missing operating system, RESULT! I put in my rather less genuine windows 7 installation disk to run my setup (I have a genuine product key dont worry!) and i keep receiving an error telling me i dont have the required drivers... When i went to browse for drivers i clicked the C: drive and it says that it needs to be reformatted, i selected ok and then it pops up with a window telling me it cant reformat it.

 

I am completely lost and i am starting to get the idea i may have made this problem worse for myself... Can anybody shed some insight into what ive done, whats wrong and where i can go next? Oh its my first post by the way so sorry if this isnt in the correct place!

 

HAPPY NEW YEAR! Dale.



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#2 Agentspade

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Posted 01 January 2016 - 10:35 PM

The disk should not have a wipe methoud. Sounds like pirate ware.

 

You should follow this guide: http://getintopc.com/tutorials/how-to-install-windows-7-step-by-step-method-for-beginners/

 

I'm wondering if you need a thrid party driver prior to install or during install. What is the make and model of this computer?


Edited by Agentspade, 01 January 2016 - 10:36 PM.


#3 Demonslay335

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Posted 02 January 2016 - 02:18 AM

The disk should not have a wipe methoud. Sounds like pirate ware.

 

You should follow this guide: http://getintopc.com/tutorials/how-to-install-windows-7-step-by-step-method-for-beginners/

 

I'm wondering if you need a thrid party driver prior to install or during install. What is the make and model of this computer?

 

It's possible it was an OEM recovery screen, we've had customers invoke that with ASUS and HP systems commonly enough. It's like a recovery partition that can load outside of Windows when it determines Windows is not starting correctly.

 

Any chance of sending a picture of the screen you are having a hangup on? That may help clarify what step you are having issues with, such as if Windows cannot see the hard drive due to lack of SATA/RAID drivers, etc (e.g. on step 4 of Agentspade's linked guide, you would not see a disk at all). In my experience, the 0x7E BSOD is very generic, but can very well be related to incorrect SATA drivers (usually mostly applicable if you've messed with ACHI/IDE settings in BIOS).

 

The make/model of the computer may be helpful. If you are not concerned about data on the system and are simply looking to reload Windows, give the linked guide a try. Otherwise, if you didn't have anything backed up, we may need to help with data recovery first.


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#4 Brandx

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Posted 02 January 2016 - 08:16 AM

More info about PC would be needed if the problem continues. That said.

 

I Would start by prepping the HDD with the makers software. For instance if Seagate use Discwizard and ADD NEW DRIVE option. WD has their own software. Of course you would want it to be a BOOT DRIVE.

 

On a bare drive I have had luck creating a folder named Install and copied the Windows 7 files to It, then ran setup from the hard drive. Or run it from dvd drive. Be sure to set BIOS to boot to proper drive.

 

If your Win 7 is a copy, you may have to scratch up a genuine Windows 7 Disk.



#5 Brandx

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Posted 02 January 2016 - 08:34 AM

One last thing. Have download or get chipset driver disk and video card driver disk if not onboard. If Motherboard is newer than 2009 the disk needs to be in your dvd drive when Windows setup reboots. And if your motherboard was made for Windows 8 you need to deselect uefi hard drive and choose ide in system bios.



#6 dc3

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Posted 02 January 2016 - 10:52 AM

If this is a OEM computer there should be a Recovery partition which can revert the operating system to the condition it was in when it was first taken out of the box.

 

Post the make and model of this computer and I will provide you with instructions for doing this.


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