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Getting full Bluetooth to work on my phone and computer

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#1 Agentspade


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Posted 31 December 2015 - 01:28 AM

Not sure if this is the right subforum.


I contacted Samsung and they were no help. I sent them a reply, but in the mean time I am trying here.


My message to them is as follows:


I'm having trouble using Bluetooth in Windows 7 Ultimate 32 bit with my S4. When I go to the My Computer icon and try to open my phone it won't let me. I can play music, etc just can't access the files on the phone through Bluetooth. I see in device manager on my laptop that there are two drivers missing for Other Devices |  Bluetooth Peripheral Device. I have the following hardware IDs:



My Bluetooth adapter is USB and it is a BCM 20702 Bluetooth 4.0




What I'm trying to do is read the files on my phone in my computer with Bluetooth. See attached images. TIA!


Edit- I should mention that I installed a very large Bluetooth driver package from HP for the Broadcom Bluetooth USB adapter I have hoping that would fix the problem. No joy.

Attached Files

  • Attached File  3.jpg   20.93KB   1 downloads
  • Attached File  2.jpg   44.81KB   1 downloads
  • Attached File  1.jpg   6.33KB   1 downloads

Edited by Agentspade, 31 December 2015 - 01:35 AM.

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