Not sure if this is the right subforum.
I contacted Samsung and they were no help. I sent them a reply, but in the mean time I am trying here.
My message to them is as follows:
I'm having trouble using Bluetooth in Windows 7 Ultimate 32 bit with my S4. When I go to the My Computer icon and try to open my phone it won't let me. I can play music, etc just can't access the files on the phone through Bluetooth. I see in device manager on my laptop that there are two drivers missing for Other Devices | Bluetooth Peripheral Device. I have the following hardware IDs:
My Bluetooth adapter is USB and it is a BCM 20702 Bluetooth 4.0
What I'm trying to do is read the files on my phone in my computer with Bluetooth. See attached images. TIA!
Edit- I should mention that I installed a very large Bluetooth driver package from HP for the Broadcom Bluetooth USB adapter I have hoping that would fix the problem. No joy.
Edited by Agentspade, 31 December 2015 - 01:35 AM.