Windows 10, 32-bit OS
I hope someone can help me. My PC was infected and hasn't run well since, so my goal is to re-install Windows using the Microsoft Media Creation Tool.
diskpart > list disk, shows two disks -- "Disk 0" and "Disk 1". Disk 0 can be overwritten so Windows installs successfully on it, however Disk 1 is not writable and after I reinstalled on Disk 0, I let Microsoft take remote control of my computer for two hours because my PC was acting funny. They essentially told me there is nothing they can do and recommended I reinstall Windows. But I just had! However, a full format was not completed since Disk 1 is read only and the command to remove readonly attributes from Disk 1 completes successfully, but the readonly attribute remains active.
So my goal is to run "clean all" from diskpart and then to reinstall Windows 10. But the clean all command fails with an I/O error. I have used the override command but it returns an I/O error.
I attempted to review the I/O errors in the Event Viewer, but it's a waste of time because I don't know what I'm doing when it comes to that. I hope you can help me to somehow complete the clean all command.
As an aside, the issue is not with the BIOS and tests on the hard drive indicated it is running okay.