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New windows 10, BSODs and restarts

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#1 username455


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Posted 29 December 2015 - 06:51 PM



Thank you for taking time to look at this for me. I upgraded to windows 10 from windows 8.1, and never really noticed an issue, but would get random restarts. It was infrequent but still bothered me. I decided to reinstall windows 10, hoping a fresh install on a clean harddrive would help. I am still getting random BSODs and restarts. Its concerning because the restarts are similar to a power loss. The BSOD appears for a split second then the computer completely powers down before restarting. Otherwise the computer runs fine, always has. No problems at all before switching to windows 10.


I saw a similar thread about the restarts, which requested a file from event viewer so I included that as well as the 2 requested from the pinned topic


here is the rest of the information:


· OS - Windows 10
· x64
· What was original installed OS on system? 8.1 (Have since done a full reinstall of windows 10)
· OEM version of windows 8.1
· Age of system 1 year
· Age of OS installation - 4 days (reinstalled on Dec 26 2015)

· CPU i7 4770k (no overclock)
· Video Card Gtx 780
· MotherBoard - Asus maximus hero VI
· Power Supply - brand & wattage corsair hx650

· System Manufacturer - homebuilt
· Desktop




Attached Files

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
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  • Location:Southeastern CT, USA
  • Local time:03:00 PM

Posted 30 December 2015 - 07:37 AM

Errors in the Bing Weather app seem to precede the last 2 crashes.
Try uninstalling that app to see if it helps.

If you have any problems with it, post back for additional suggestions.


systeminfo.txt report is missing.

Please do this:


Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.


Your UEFI/BIOS (version 1603) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Noting else really stands out here.  Try running these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Start with the MemTest86+ and Prime95 tests - let us know the results and we'll move on from there.


If the BSOD's recur, please also run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html


The following is for informational purposes only.
**************************Tue Dec 29 17:53:26.734 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122915-4890-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 6:22:03.446
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4418b )
BugCheck BE, {fffffa8306e01dc8, 8000000001300121, ffffd000232d48e0, a}
Arg1: fffffa8306e01dc8, Virtual address for the attempted write.
Arg2: 8000000001300121, PTE contents.
Arg3: ffffd000232d48e0, (reserved)
Arg4: 000000000000000a, (reserved)
FAILURE_BUCKET_ID:  0xBE_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3492
  BIOS Version                  1603
  BIOS Release Date             08/15/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VI HERO

3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Tue Dec 29 17:53:26.734 2015 (UTC - 5:00)**************************
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
LGSUsbFilt.Sys              Thu May 30 11:15:44 2013 (51A76D20)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
e1d65x64.sys                Tue Apr  7 04:58:49 2015 (55239C49)
LGVirHid.sys                Fri Apr 24 17:20:53 2015 (553AB3B5)
LGJoyXlCore.sys             Fri Apr 24 17:20:57 2015 (553AB3B9)
LGBusEnum.sys               Fri Apr 24 17:21:00 2015 (553AB3BC)
RTKVHD64.sys                Tue Jun  2 06:47:59 2015 (556D89DF)
iaStorA.sys                 Wed Jun  3 05:38:57 2015 (556ECB31)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
NvStreamKms.sys             Tue Dec  8 20:23:38 2015 (5667829A)
nvlddmkm.sys                Wed Dec 16 09:03:30 2015 (56716F32)
e1d65x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
LGJoyXlCore.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
lgcoretemp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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