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Ransomware problem. I cannot open my documents. I was trying all methods.


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#1 junkcan

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Posted 29 December 2015 - 04:37 PM

My computer was infected by a ransomware. I don't know the type or name of that ransomware.

 

I forgot to take screenshot.

 

I was formatted C: drive and I installed Windows 10 again and now I cannot restore my system back.

 

I was trying Kaspersky Ransomware kit and other kits. I cannot open my pics, docs and mp3s.

 

Could you help me? I can send the encrypted files.

 

Sorry for my English. 



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#2 junkcan

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Posted 29 December 2015 - 04:40 PM

And on the top of ransomware screen, it was written "ransom32". 



#3 junkcan

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Posted 29 December 2015 - 04:52 PM

please help me



#4 hamluis

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Posted 29 December 2015 - 05:30 PM

You have an open topic where your issues are being properly addressed by appropriate personnel.  Please...do not create multiple topics in different forums about the same issues.

 

http://www.bleepingcomputer.com/forums/t/600794/ransom32-ransomware/

 

Please pursue the topic linked above.

 

This topic is now closed to avoid confusion.

 

Louis






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