Hello kind people,
The family PC is acting sluggish in games recently (which a reboot sometimes fixes) and is also having BSOD errors, concerning "memory management". I went out and got some RAM from my friends computer and replaced it, but still get the occasional BSOD and sudden sluggishness. Nothing is overclocked and everything seems to be at default settings, but I am not sure because I am not so great with computers. So please be patient with me as I might be quite slow in getting things done. If you could simplify steps for me I would be eternally grateful.
It is a fresh install of Windows 10, not an update from Windows 7 - all files were wiped clean I think a couple of weeks ago, with some old save game folders restored. I think my brother had the same issues with this machine recently, but he is away in Europe at the moment so I am not sure what he previously did to fix it. I tried googling a lot of this stuff but I am horrible when it comes to computers. I just use this PC to play video games! Ha Ha.
I saw on google that you can run some commands to fix windows, so I tried them. I am worried to do anything else without help from a technician because this is my brothers PC and I don't want to delete his files, but I do have administrator rights to fix stuff. I took the pc to a computer shop and they said it might take a few weeks and a couple of hundred dollars to check everything! At this point I might just play my PS4!
I have an issue when I try to run sfc /scannow. I get the following error:
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
I also ran DISM and had the following issues :
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Image Version: 10.0.10586.0
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Please find attached my cbs.log (named cbs log info.txt).
Sorry for being so talkative, your help would be much appreciated!
Edited by hamluis, 29 December 2015 - 05:35 PM.
Moved from Win 10 Support to Crashes/BSODs - Hamluis.