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Need help to fix leftover issues after attempt to remove virus.


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#1 perryja

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Posted 28 December 2015 - 01:47 PM

Running Windows 10

Had a virus & did the following to remove it.

1. From safe Mode deleted a number of files that had been loaded in days related to the virus showing up.

2. Used Norton Virus tool to clean the bad files.

3. Used Norton Power Eraser as well to remove files.

4. Used Zemana Antimalware to remove some more files.

 

Remaining Issues.

1. Zemana Antimalware keeps finding "dnsapi.dll" as "MalwareWin64/Zelion!Rrkr" it does not repair this issue.

Location is C:\WINDOWS\System32\dnsapi.dll

2. Two RunDLL messages show up after login. "The specified modules could not be found" cvvlyy.dll & FollowComponent.dll.

3. Message window shows up after login *Validate Copy of Your Windows License!..." with a no. to call.

 

Computer seems to be working fine other than the listed items.

 

 

Thanks for helping. 

Jeff



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#2 Jo*

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Posted 28 December 2015 - 01:51 PM

It seems that your pc is infected with a virus / malware which is going to take some work and a deeper look. No sense running a bunch of tools first.
Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#3 perryja

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Posted 28 December 2015 - 02:17 PM

Thanks Jo working on doing just what you suggested.



#4 perryja

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Posted 30 December 2015 - 09:13 AM

Just Posted a new Topic for my issue

 

http://www.bleepingcomputer.com/forums/t/600845/help-needed-removing-unknown-virus-fsrt-logs-are-attached/






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