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computer running beyond slow, sometimes not working at all


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9 replies to this topic

#1 dakota5369

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Posted 28 December 2015 - 09:11 AM

Over the past weeks my computer has slowed to a crawl.  i cant watch any videos on netflix without letting it buffer for 10 minutes or so to get just 3 or 4 minutes of view time.  using something like facebook is almost impossible.  clicking on something there can freeze the computer for up to 5 minutes.  just doing a google search can take 3-4 minutes to get results.  

 

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
(Sony Corporation) C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
(IVT Corporation) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\BATINDICATOR.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Hewlett-Packard\HP My Display TouchSmart Edition\OSDManager.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\BATINDICATOR_HIDList.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\CNYHKEY.exe
(Sony Corporation) C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Hewlett-Packard\HP My Display TouchSmart Edition\dthtml.exe
() C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\wpCtrl.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSDKHelperx64.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteUser.exe
() C:\Program Files (x86)\Common Files\Portrait Displays\Plugins\DP\DPHelper.exe
() C:\Program Files (x86)\Common Files\Portrait Displays\Plugins\DP\DPHelper64.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ===========================

Attached Files



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#2 dakota5369

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Posted 28 December 2015 - 09:15 AM

also, i run malwarebytes.  it continuously finds the same 1193 pup.optional.crossrider potential threats.  says it removes them, but they come back.  not sure if that is part of the problem



#3 fireman4it

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Posted 28 December 2015 - 09:51 AM

Hello 

dakota5369

,

  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
      
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
      
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

      
  • Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  •   I will be analyzing your log. I will get back to you with instructions.

 

 

1.

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool .
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer.
  • After the scan has finished...
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

 

2.

  • Download Emsisoft Emergency Kit and save it to your desktop.
  • Double click on the EmsisoftEmergencyKit.exe icon, click Run then Extract
  • Double click the Start Emsisoft Emergency Kit icon that will appear after extraction
  • Click Yes to update the program
  • Once the update is completed click the Back button
  • Click on 2. Scan (not Quick Scan or Smart Scan)
  • Click Yes to detect Potentially Unwanted Programs (PUPs)
  • Patiently wait for the thorough scan to complete, this can be a lengthy process
  • Once completed click Quarantine selected objects (if computer is clean you will not have this option) then click OK
  • Click View Report
  • Attach the report to your reply
  • Close the program then click Close

 

3.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 dakota5369

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Posted 28 December 2015 - 10:20 AM

with the emsisoft, i clicked on the extract, it did that and disappeared.  nothing ever showed again.  i already did the farbar and attached that in my original post.  here is the other log

 

# AdwCleaner v5.026 - Logfile created 28/12/2015 at 07:06:47
# Updated 21/12/2015 by Xplode
# Database : 2015-12-23.1 [Server]
# Operating system : Windows 8.1  (x64)
# Username : Jody - JODYPC
# Running from : C:\Users\Jody\Downloads\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Extensions\cknebhggccemgcnbidipinkifmmegdel
 
***** [ Files ] *****
 
[-] File Deleted : C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cknebhggccemgcnbidipinkifmmegdel_0.localstorage
 
***** [ DLLs ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{2009AF2F-5786-3067-8799-B97F7832FDD6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{425E7597-03A2-338D-B72A-0E51FFE77A7E}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{915BB7D5-082E-3B91-B1E0-45B5FDE01F24}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{FB2E65F4-5687-33EF-9BBF-4E3C9C98D3B9}
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : cknebhggccemgcnbidipinkifmmegdel
 
*************************
 
:: "Tracing" keys removed
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C5].txt - [1421 bytes] ##########


#5 dakota5369

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Posted 28 December 2015 - 10:43 AM

i got the emsisoft to work

 

 

Attached Files



#6 fireman4it

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Posted 28 December 2015 - 12:07 PM

The new FRST.txt please ?  How is the machine running now?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 dakota5369

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Posted 28 December 2015 - 12:36 PM

it seems to be running a bit better.  however, i just tried to let a movie run and it wouldnt go more than 5 minutes without buffering again.  it never did this until about a week ago.  

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:27-12-2015
Ran by Jody (administrator) on JODYPC (28-12-2015 09:25:24)
Running from C:\Users\Jody\Downloads
Loaded Profiles: Jody (Available Profiles: Jody)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
(Sony Corporation) C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
(IVT Corporation) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\BATINDICATOR.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Hewlett-Packard\HP My Display TouchSmart Edition\OSDManager.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\BATINDICATOR_HIDList.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\CNYHKEY.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Sony Corporation) C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\wpCtrl.exe
() C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Hewlett-Packard\HP My Display TouchSmart Edition\dthtml.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSDKHelperx64.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\Common Files\Portrait Displays\Plugins\DP\DPHelper.exe
() C:\Program Files (x86)\Common Files\Portrait Displays\Plugins\DP\DPHelper64.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteUser.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SysWOW64\notepad.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [BeatsOSDApp] => C:\Program Files\IDT\WDM\beats64.exe [37888 2012-07-13] (Hewlett-Packard )
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-07-24] (IDT, Inc.)
HKLM-x32\...\Run: [BtTray] => c:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe [363520 2012-07-27] (IVT Corporation)
HKLM-x32\...\Run: [PivotSoftware] => C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\Pivot_startup.exe [110192 2010-05-13] ()
HKLM-x32\...\Run: [DT HPO] => C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe [120400 2012-08-16] (Portrait Displays, Inc.)
HKLM-x32\...\Run: [BATINDICATOR] => C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\BATINDICATOR.exe [2068992 2011-12-14] (Hewlett-Packard)
HKLM-x32\...\Run: [BATINDICATORHL] => C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\BATINDICATOR_HIDList.exe [557056 2010-07-23] (Hewlett-Packard)
HKLM-x32\...\Run: [OSDTool] => C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\CNYHKEY.exe [2101248 2012-06-13] (Hewlett-Packard)
HKLM-x32\...\Run: [DNS7reminder] => "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking12\Ereg.ini"
HKLM-x32\...\Run: [PMBVolumeWatcher] => C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe [688184 2012-02-15] (Sony Corporation)
HKLM-x32\...\Run: [DivXMediaServer] => C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe [455512 2014-05-27] (DivX, LLC)
HKLM-x32\...\Run: [DivXUpdate] => C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe [1861968 2014-01-09] ()
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5512912 2015-04-09] (Avast Software s.r.o.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [334896 2015-06-08] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2958106232-232202500-3295732466-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7394584 2014-12-12] (Piriform Ltd)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-04-09] (Avast Software s.r.o.)
Startup: C:\Users\Jody\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk [2014-09-26]
ShortcutTarget: Dropbox.lnk -> C:\Users\Jody\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Tcpip\Parameters: [DhcpNameServer] 10.0.0.1
Tcpip\..\Interfaces\{26CCD963-36D6-4C84-B241-8AB2D8E2B604}: [DhcpNameServer] 10.0.0.1
 
Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK13/1
HKU\S-1-5-21-2958106232-232202500-3295732466-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK13/1
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM -> {FAEBECB3-172F-41CF-B46E-2F478D8B6DF0} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 -> {FAEBECB3-172F-41CF-B46E-2F478D8B6DF0} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-2958106232-232202500-3295732466-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-04-09] (Avast Software s.r.o.)
BHO-x32: Dragon NaturallySpeaking Rich Internet Application Support - Extension -> {73A89C60-CF59-4EC7-9215-9B7EF05ECEA4} -> C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\ieShim.dll [2013-03-14] (Nuance Communications, Inc.)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_51\bin\ssv.dll [2015-07-14] (Oracle Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-04-09] (Avast Software s.r.o.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_51\bin\jp2ssv.dll [2015-07-14] (Oracle Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2012-07-09] (Hewlett-Packard)
 
FireFox:
========
FF ProfilePath: C:\Users\Jody\AppData\Roaming\Mozilla\Firefox\Profiles\ooq25dc6.default-1434535658766
FF Plugin: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin-x32: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin-x32: @divx.com/DivX Web Player Plug-In,version=1.0.0 -> C:\Program Files (x86)\DivX\DivX Web Player\npdivx32.dll [2014-06-02] (DivX, LLC)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-06-06] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-06-06] (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.51.2 -> C:\Program Files (x86)\Java\jre1.8.0_51\bin\dtplugin\npDeployJava1.dll [2015-07-14] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.51.2 -> C:\Program Files (x86)\Java\jre1.8.0_51\bin\plugin2\npjp2.dll [2015-07-14] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.29.1\npGoogleUpdate3.dll [2015-12-04] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.29.1\npGoogleUpdate3.dll [2015-12-04] (Google Inc.)
FF Plugin-x32: nuance.com/DragonRIAPlugin -> C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\npDgnRia.dll [2013-03-14] (Nuance Communications Inc.)
FF Extension: Firebug - C:\Users\Jody\AppData\Roaming\Mozilla\Firefox\Profiles\ooq25dc6.default-1434535658766\Extensions\firebug@software.joehewitt.com.xpi [2015-06-17]
FF HKLM-x32\...\Firefox\Extensions: [jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack] - C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\ffShim.xpi
FF Extension: No Name - C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\ffShim.xpi [2013-03-14] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-12-10]
 
Chrome: 
=======
CHR Profile: C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Heartbeat) - C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Extensions\aailiojlhjbichheofhdpcongebcgcgm [2015-12-28]
CHR Extension: (Adblock Plus) - C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2015-12-02]
CHR Extension: (Avast Online Security) - C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-11-08]
CHR Extension: (Dragon NaturallySpeaking Rich Internet Application Support) - C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Extensions\mikhcaiakabeeokmenglcdebplfdjicn [2014-02-01]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Jody\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-07-23]
CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChromeSp.crx [2015-04-09]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-04-09]
CHR HKLM-x32\...\Chrome\Extension: [mikhcaiakabeeokmenglcdebplfdjicn] - C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\chromeShim.crx [2013-03-14]
 
==================== Services (Whitelisted) ========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-04-09] (Avast Software s.r.o.)
S2 BlueSoleilCS; C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe [1544192 2012-07-23] (IVT Corporation) [File not signed]
R3 BsHelpCS; C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe [138752 2012-07-10] (IVT Corporation) [File not signed]
R2 DTSRVC; C:\Program Files (x86)\Common Files\Portrait Displays\Shared\dtsrvc.exe [136784 2012-08-16] (Portrait Displays, Inc.)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [85504 2012-08-15] (Hewlett-Packard Company) [File not signed]
R2 HPConnectedRemote; c:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe [35232 2012-08-29] (Hewlett-Packard)
R2 Intel® ME Service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [128896 2012-07-17] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-17] (Intel Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1513784 2015-10-05] (Malwarebytes)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05] (Malwarebytes)
R2 PMBDeviceInfoProvider; C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [459832 2012-02-15] (Sony Corporation)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
 
===================== Drivers (Whitelisted) ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29168 2015-04-09] ()
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [88408 2015-04-09] (Avast Software s.r.o.)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93528 2015-04-09] (Avast Software s.r.o.)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65736 2015-04-09] ()
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1047320 2015-04-09] (Avast Software s.r.o.)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [442264 2015-04-09] (Avast Software s.r.o.)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [136752 2015-04-09] (Avast Software s.r.o.)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [271200 2015-04-09] ()
R3 BtAudioBusSrv; C:\Windows\System32\Drivers\BtAudioBus.sys [23136 2012-06-15] (IVT Corporation)
R3 BthL2caScoIfSrv; C:\Windows\System32\Drivers\BtL2caScoIf.sys [56904 2012-07-19] (Ralink Corporation)
R3 btUrbFilterDrv; C:\Windows\System32\Drivers\IvtUrbBtFlt.sys [48352 2012-07-11] (Ralink Corporation)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R3 MBAMProtector; C:\WINDOWS\system32\drivers\mbam.sys [25816 2015-10-05] (Malwarebytes)
R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [192216 2015-12-28] (Malwarebytes)
R3 MBAMWebAccessControl; C:\WINDOWS\system32\drivers\mwac.sys [64216 2015-10-05] (Malwarebytes Corporation)
R3 rtbth; C:\Windows\System32\drivers\rtbth.sys [1204424 2013-12-02] (Ralink Technology, Corp.)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-12-28 09:24 - 2015-12-28 09:24 - 02370560 _____ (Farbar) C:\Users\Jody\Downloads\FRST64 (1).exe
2015-12-28 07:42 - 2015-12-28 07:42 - 00001384 _____ C:\Users\Jody\Desktop\scan_151228-073231.txt
2015-12-28 07:15 - 2015-12-28 07:26 - 00000000 ____D C:\EEK
2015-12-28 07:15 - 2015-12-28 07:15 - 00000757 _____ C:\Users\Jody\Desktop\Start Emsisoft Emergency Kit.lnk
2015-12-28 07:13 - 2015-12-28 07:14 - 171259216 _____ C:\Users\Jody\Downloads\EmsisoftEmergencyKit.exe
2015-12-28 06:54 - 2015-12-28 06:54 - 01743360 _____ C:\Users\Jody\Downloads\AdwCleaner.exe
2015-12-28 06:10 - 2015-12-28 06:10 - 00029803 _____ C:\Users\Jody\Desktop\Addition.txt
2015-12-28 06:09 - 2015-12-28 06:09 - 00036919 _____ C:\Users\Jody\Desktop\FRST.txt
2015-12-28 06:02 - 2015-12-28 06:04 - 00029803 _____ C:\Users\Jody\Downloads\Addition.txt
2015-12-28 06:01 - 2015-12-28 09:25 - 00019286 _____ C:\Users\Jody\Downloads\FRST.txt
2015-12-28 06:00 - 2015-12-28 06:00 - 02370560 _____ (Farbar) C:\Users\Jody\Downloads\FRST64.exe
2015-12-25 08:59 - 2015-12-25 08:59 - 00359271 _____ C:\Users\Jody\Downloads\2015-07-01 Judicial Directory Working Copy.pdf
2015-12-25 08:59 - 2015-12-25 08:59 - 00359271 _____ C:\Users\Jody\Downloads\2015-07-01 Judicial Directory Working Copy (1).pdf
2015-12-24 02:16 - 2015-12-24 02:16 - 01972692 _____ C:\Users\Jody\Downloads\hueman.1.5.7.zip
2015-12-16 23:18 - 2015-12-16 23:18 - 03334190 _____ C:\Users\Jody\Downloads\conamoracallearriba-murgadecallearribadelastablas.wma
2015-12-09 02:21 - 2015-11-05 00:59 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rmcast.sys
2015-12-09 02:20 - 2015-11-11 08:21 - 25837568 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2015-12-09 02:20 - 2015-11-11 08:00 - 12856832 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2015-12-09 02:20 - 2015-11-11 07:44 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll
2015-12-09 02:20 - 2015-11-11 07:44 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll
2015-12-09 02:20 - 2015-11-11 07:41 - 20366848 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2015-12-09 02:20 - 2015-11-11 07:12 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll
2015-12-09 02:20 - 2015-11-09 16:13 - 00496640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2015-12-09 02:20 - 2015-11-09 16:11 - 00064000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MshtmlDac.dll
2015-12-09 02:20 - 2015-11-09 16:08 - 02280448 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2015-12-09 02:20 - 2015-11-09 16:04 - 00476160 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieui.dll
2015-12-09 02:20 - 2015-11-09 16:02 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2015-12-09 02:20 - 2015-11-09 15:46 - 04514816 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2015-12-09 02:20 - 2015-11-09 15:41 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2015-12-09 02:20 - 2015-11-09 15:37 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll
2015-12-09 02:20 - 2015-11-09 15:36 - 02050560 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2015-12-09 02:20 - 2015-11-09 15:36 - 00687104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2015-12-09 02:20 - 2015-11-09 15:36 - 00325632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll
2015-12-09 02:20 - 2015-11-09 15:25 - 01048576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\actxprxy.dll
2015-12-09 02:20 - 2015-11-09 15:17 - 02011136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2015-12-09 02:20 - 2015-11-09 15:14 - 01311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2015-12-09 02:20 - 2015-11-09 15:12 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2015-12-09 02:20 - 2015-11-08 14:15 - 02887168 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2015-12-09 02:20 - 2015-11-08 14:15 - 00571392 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2015-12-09 02:20 - 2015-11-08 14:04 - 05923840 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2015-12-09 02:20 - 2015-11-08 14:02 - 00615936 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieui.dll
2015-12-09 02:20 - 2015-11-08 14:01 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2015-12-09 02:20 - 2015-11-08 13:32 - 00315392 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll
2015-12-09 02:20 - 2015-11-08 13:32 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll
2015-12-09 02:20 - 2015-11-08 13:25 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2015-12-09 02:20 - 2015-11-08 13:18 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll
2015-12-09 02:20 - 2015-11-08 13:16 - 00372224 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll
2015-12-09 02:20 - 2015-11-08 13:15 - 00798208 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2015-12-09 02:20 - 2015-11-08 13:15 - 00718336 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2015-12-09 02:20 - 2015-11-08 13:14 - 14456832 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2015-12-09 02:20 - 2015-11-08 13:13 - 02123264 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2015-12-09 02:20 - 2015-11-08 12:53 - 02880000 _____ (Microsoft Corporation) C:\WINDOWS\system32\actxprxy.dll
2015-12-09 02:20 - 2015-11-08 12:53 - 02487808 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2015-12-09 02:20 - 2015-11-08 12:41 - 01546752 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2015-12-09 02:20 - 2015-11-08 12:30 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2015-12-09 02:19 - 2015-11-21 22:59 - 07455064 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2015-12-09 02:19 - 2015-11-21 22:59 - 01735000 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll
2015-12-09 02:19 - 2015-11-21 22:59 - 01659568 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2015-12-09 02:19 - 2015-11-21 22:59 - 01519592 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2015-12-09 02:19 - 2015-11-21 22:59 - 01487008 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2015-12-09 02:19 - 2015-11-21 22:59 - 01355848 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2015-12-09 02:19 - 2015-11-21 22:58 - 01499920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll
2015-12-09 02:19 - 2015-11-21 10:32 - 00016896 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntvdm64.dll
2015-12-09 02:19 - 2015-11-21 09:50 - 00014336 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntvdm64.dll
2015-12-09 02:19 - 2015-11-21 08:59 - 01706496 _____ (Microsoft Corporation) C:\WINDOWS\system32\comsvcs.dll
2015-12-09 02:19 - 2015-11-21 08:49 - 01344000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\comsvcs.dll
2015-12-09 02:19 - 2015-11-21 08:47 - 00522240 _____ (Microsoft Corporation) C:\WINDOWS\system32\catsrvut.dll
2015-12-09 02:19 - 2015-11-21 08:40 - 00414208 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\catsrvut.dll
2015-12-09 02:19 - 2015-11-20 14:47 - 00136904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe
2015-12-09 02:19 - 2015-11-20 10:18 - 00052224 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups2.dll
2015-12-09 02:19 - 2015-11-20 08:58 - 03706880 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll
2015-12-09 02:19 - 2015-11-20 08:47 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe
2015-12-09 02:19 - 2015-11-20 08:46 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll
2015-12-09 02:19 - 2015-11-20 08:44 - 00409088 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll
2015-12-09 02:19 - 2015-11-20 08:44 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll
2015-12-09 02:19 - 2015-11-20 08:43 - 00897024 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll
2015-12-09 02:19 - 2015-11-20 08:42 - 02243584 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll
2015-12-09 02:19 - 2015-11-20 08:30 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe
2015-12-09 02:19 - 2015-11-20 08:29 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll
2015-12-09 02:19 - 2015-11-20 08:28 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll
2015-12-09 02:19 - 2015-11-20 08:27 - 00726528 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll
2015-12-09 02:19 - 2015-11-08 16:41 - 01540728 _____ (Microsoft Corporation) C:\WINDOWS\system32\user32.dll
2015-12-09 02:19 - 2015-11-08 14:30 - 04176384 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2015-12-09 02:19 - 2015-11-08 13:23 - 01994752 _____ (Microsoft Corporation) C:\WINDOWS\system32\DWrite.dll
2015-12-09 02:19 - 2015-11-08 13:13 - 01383936 _____ (Microsoft Corporation) C:\WINDOWS\system32\FntCache.dll
2015-12-09 02:19 - 2015-11-08 13:01 - 01753600 _____ (Microsoft Corporation) C:\WINDOWS\system32\GdiPlus.dll
2015-12-09 02:19 - 2015-11-08 12:52 - 01559552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\DWrite.dll
2015-12-09 02:19 - 2015-11-08 12:48 - 01376256 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\user32.dll
2015-12-09 02:19 - 2015-11-08 12:42 - 01490944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GdiPlus.dll
2015-12-09 02:19 - 2015-10-28 07:49 - 02775552 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll
2015-12-09 02:19 - 2015-10-28 07:29 - 02462720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll
2015-12-09 02:19 - 2015-10-22 09:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\kbdgeoqw.dll
2015-12-09 02:19 - 2015-10-22 09:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZST.DLL
2015-12-09 02:19 - 2015-10-22 09:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZEL.DLL
2015-12-09 02:19 - 2015-10-22 09:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZE.DLL
2015-12-09 02:19 - 2015-10-22 08:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kbdgeoqw.dll
2015-12-09 02:19 - 2015-10-22 08:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZST.DLL
2015-12-09 02:19 - 2015-10-22 08:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZEL.DLL
2015-12-09 02:19 - 2015-10-22 08:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZE.DLL
2015-12-09 02:19 - 2015-10-22 08:21 - 01200128 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Globalization.dll
2015-12-09 02:19 - 2015-10-22 08:21 - 00323072 _____ (Microsoft Corporation) C:\WINDOWS\system32\GlobCollationHost.dll
2015-12-09 02:19 - 2015-10-22 07:58 - 00868864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Globalization.dll
2015-12-09 02:19 - 2015-10-22 07:58 - 00200704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GlobCollationHost.dll
2015-12-09 02:19 - 2015-10-22 06:08 - 00513456 _____ C:\WINDOWS\SysWOW64\locale.nls
2015-12-09 02:19 - 2015-10-22 06:08 - 00513456 _____ C:\WINDOWS\system32\locale.nls
2015-12-09 02:19 - 2015-10-10 22:34 - 00468824 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBHUB3.SYS
2015-12-09 02:19 - 2015-10-10 22:34 - 00462168 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbhub.sys
2015-12-09 02:19 - 2015-10-10 22:34 - 00443224 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbport.sys
2015-12-09 02:19 - 2015-10-10 22:34 - 00092504 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbehci.sys
2015-12-09 02:19 - 2015-10-10 22:34 - 00027992 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbd.sys
2015-12-09 02:19 - 2015-10-10 10:41 - 00037376 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbuhci.sys
2015-12-09 02:19 - 2015-10-10 10:41 - 00030208 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbohci.sys
2015-12-09 02:19 - 2015-10-10 09:20 - 00186880 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll
2015-12-09 02:19 - 2015-10-08 08:11 - 00060928 _____ (Microsoft Corporation) C:\WINDOWS\system32\PCPKsp.dll
2015-12-09 02:19 - 2015-10-08 07:50 - 00053248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PCPKsp.dll
2015-12-09 02:19 - 2015-10-05 10:28 - 00146432 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininit.exe
2015-12-09 02:19 - 2015-10-05 10:25 - 00572928 _____ (Microsoft Corporation) C:\WINDOWS\system32\winlogon.exe
2015-12-09 02:19 - 2015-10-03 11:41 - 01385280 _____ (Microsoft Corporation) C:\WINDOWS\system32\msctf.dll
2015-12-09 02:19 - 2015-10-03 11:41 - 01124384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msctf.dll
2015-12-03 11:19 - 2015-12-03 11:19 - 00000000 ____D C:\WINDOWS\System32\Tasks\AVAST Software
2015-12-03 11:19 - 2015-12-03 11:19 - 00000000 ____D C:\Program Files\Common Files\AV
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-12-28 09:25 - 2015-04-06 02:09 - 00000000 ____D C:\FRST
2015-12-28 09:25 - 2013-08-25 05:54 - 38128128 ___SH C:\Users\Jody\Downloads\Thumbs.db
2015-12-28 09:21 - 2014-08-13 12:50 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2015-12-28 09:20 - 2014-02-01 07:00 - 00000920 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2015-12-28 07:53 - 2013-08-24 20:46 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2958106232-232202500-3295732466-1001
2015-12-28 07:11 - 2014-02-01 07:00 - 00000916 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2015-12-28 07:11 - 2012-10-24 15:28 - 00004524 _____ C:\WINDOWS\SysWOW64\LOCALSERVICE.INI
2015-12-28 07:11 - 2012-07-30 09:22 - 00000821 _____ C:\WINDOWS\SysWOW64\bscs.ini
2015-12-28 07:10 - 2014-08-13 12:49 - 00000000 ____D C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-12-28 07:10 - 2013-09-02 11:43 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2015-12-28 07:10 - 2013-08-22 06:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2015-12-28 07:10 - 2013-08-22 05:36 - 00000000 ____D C:\Windows
2015-12-28 07:09 - 2013-08-22 05:25 - 00262144 ___SH C:\WINDOWS\system32\config\BBI
2015-12-28 07:06 - 2013-09-25 00:59 - 00000000 ____D C:\AdwCleaner
2015-12-28 05:48 - 2013-08-24 20:46 - 00000000 ____D C:\Users\Jody\AppData\Local\ElevatedDiagnostics
2015-12-28 05:35 - 2013-11-21 17:40 - 00000000 ____D C:\ProgramData\Skype
2015-12-28 04:45 - 2013-08-24 20:40 - 00003914 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{01C1ECE6-1C79-4A09-94F4-F5F35EBF90D3}
2015-12-25 04:31 - 2014-08-13 12:49 - 00001076 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-12-25 04:31 - 2014-08-13 12:49 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-12-25 03:00 - 2012-10-24 15:02 - 00000000 ____D C:\ProgramData\Temp
2015-12-25 02:44 - 2013-08-24 23:49 - 00958464 ___SH C:\Users\Jody\Documents\Thumbs.db
2015-12-25 01:25 - 2012-10-24 15:28 - 00000088 _____ C:\WINDOWS\SysWOW64\LOCALDEVICE.INI
2015-12-19 10:44 - 2013-08-22 05:36 - 00000000 ____D C:\WINDOWS\Inf
2015-12-17 11:20 - 2015-04-07 02:26 - 00000000 ___SD C:\WINDOWS\SysWOW64\GWX
2015-12-17 11:20 - 2015-04-07 02:26 - 00000000 ___SD C:\WINDOWS\system32\GWX
2015-12-17 11:20 - 2012-07-25 23:59 - 00000000 ____D C:\WINDOWS\CbsTemp
2015-12-15 17:23 - 2014-02-01 07:00 - 00002165 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-12-13 09:27 - 2013-08-22 07:36 - 00000000 ____D C:\WINDOWS\rescache
2015-12-13 01:06 - 2013-08-22 06:44 - 00371368 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2015-12-13 00:58 - 2014-10-14 01:45 - 00000000 ____D C:\Users\Jody
2015-12-12 12:46 - 2013-08-25 22:01 - 00000000 ____D C:\WINDOWS\system32\MRT
2015-12-12 12:32 - 2013-08-25 22:01 - 140158008 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2015-12-10 22:30 - 2013-08-22 07:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2015-12-04 11:15 - 2014-02-01 07:00 - 00003892 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2015-12-04 11:15 - 2014-02-01 07:00 - 00003656 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2015-12-01 16:41 - 2014-09-23 23:15 - 00956476 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2015-12-01 16:39 - 2013-08-22 07:36 - 00000000 ____D C:\WINDOWS\system32\NDF
2015-12-01 09:19 - 2015-06-13 03:28 - 00826872 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2015-12-01 09:19 - 2015-06-13 03:28 - 00176632 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
 
==================== Files in the root of some directories =======
 
2013-10-04 01:44 - 2014-02-20 10:56 - 0001155 _____ () C:\Users\Jody\AppData\Roaming\SAS7_000.DAT
2013-09-02 13:47 - 2013-09-25 00:47 - 0000110 _____ () C:\Users\Jody\AppData\Roaming\WB.CFG
2013-09-02 13:47 - 2013-09-25 00:47 - 0000005 _____ () C:\Users\Jody\AppData\Roaming\WBPU-TTL.DAT
2012-10-24 15:31 - 2012-10-24 15:31 - 0000141 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.64.bc
 
Files to move or delete:
====================
C:\Users\Jody\DNS1251UPD.exe
 
 
Some files in TEMP:
====================
C:\Users\Jody\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-12-28 07:55
 
==================== End of FRST.txt ============================


#8 fireman4it

fireman4it

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Posted 29 December 2015 - 08:08 PM

1.

Please download Malwarebytes Anti-Malware photo.jpg?sz=48 and save it to your desktop.

  • Double-click on the setup file (mbam-setup.exe), then click on Run to install.
  • Malwarebytes will automatically open to it's Dashboard. If you have never run this version, you should see a red note at the top indicating "A scan has never been run on your system"
     
    malwarebytes-anti-malware-fix-now.jpg
    .
  • Click on Update Now to download the current database definitions, then click the Scan Now >> button.
    .
  • If you have run this version before, you should see a green note at the top indicating "Your system is fully protected".
  • You will be prompted to update Malwarebytes...click on the Update Now button.
     
    malwarebytes-anti-malware-2-0-update-now
    .
  • The THREAT SCAN will automatically begin.
     
    malwarebytes-anti-malware-scan.jpg
    .
  • When the scan has completed, the results will be displayed. Click on Quarantine All, then click on Apply Actions.
     
    malwarebytes-anti-malware-potential-thre
    .
  • To complete any actions taken you will be prompted to restart your computer...click on Yes. Failure to reboot normally will prevent Malwarebytes from removing all the malware.
     
    mbam4_zps490948cc.png
    .
  • After rebooting the computer, copy and past the mbam.log in your next reply.

.
To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 1)
  • Open Malwarebytes Anti-Malware.
  • Click the History Tab at the top and select Application Logs.
  • Select (check) the box next to Scan Log. Choose the most current scan.
  • Click the View button.
  • Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
  • Alternatively, you can click Export and save the log as a .txt file on your Desktop or another location.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 2)
  • Open Malwarebytes Anti-Malware.
  • Click the Scan Tab at the top.
  • Click the View detailed log link on the right.
  • Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
  • Alternatively, you can click Export and save the log as a .txt file on your Desktop or another location.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Logs are named by the date of scan in the following format: mbam-log-yyyy-mm-dd and automatically saved to the following locations:
-- XP: C:\Documents and Settings\<Username>\Application Data\Malwarebytes\Malwarebytes Anti-Malware\Logs\mbam-log-yyyy-mm-dd
-- Vista, Windows 7/8: C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs\mbam-log-yyyy-mm-dd

 

2.

Download and run Junkware Removal Tool. ***Your Anti Virus may see this download as malicious, don't worry continue on. 

Please download Junkware Removal Tool to your desktop.

 

  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
    the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next Reply.

 

3.

Tweaking.com - Windows Repair All-In-One

- Download Windows Repair All-In-One from here.

- Extract tweaking.com_windows_repair_aio.zip to your Desktop.

- Disable all your antivirus and antimalware software - see how to do that here.
- Right click on QfBzvq1.png and select Run as Administrator (XP users just double click) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.)

 Note: Third-party firewalls might ask if you want to allow Windows Repair to connect to the internet. Allow it if asked.

- A window will appear. Click Step 2.
2f8o60N.png

- Click the Open Pre-Scan button, then click Start Scan. Wait for Windows Repair to finish scanning.

- Depending on which error Windows Repair found, click Repair Reparse Point or Repair Environment Variable accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.

- Go to Step 3, then click Check in the See If Check Disk Is Needed.

- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information, then click Add To Next Boot. Reboot the computer to let Windows check the disk.
Ymy7crZ.png

- Go to Step 4, then click Do It.
zDtdN75.png

- Go to Step 5. Under System Restore click Create.
f7lEe1N.png

- Go to Repairs and click Open Repairs. Leave all checkmarks as they are, then click Start Repairs.
PGv2vtD.png

- By default Windows Repair All-In-One will create a Log folder in its folder on the Desktop. Please post the contents of the log in your next reply.

 

 

 

How is the machine running now?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 fireman4it

fireman4it

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Posted 01 January 2016 - 01:25 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#10 fireman4it

fireman4it

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Posted 03 January 2016 - 02:46 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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