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Library extension on my document explorer is missing.


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#1 Guest_Seranok_*

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Posted 28 December 2015 - 07:35 AM

As the topic says, the library extension on my document explorer is missing, in fact it is replaced by adminstrator. What am I missing eh?

 

Running Win x64



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#2 hamluis

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Posted 28 December 2015 - 11:43 AM

Earlier this month...you had a topic in the MRL forum (malware) which you stated you had self-resolved.  It's possible that you erred in your earlier determinatio...but let's take a look, assuming that there are no malware issues.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Guest_Seranok_*

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Posted 28 December 2015 - 02:41 PM

I don't know if you have computer memory or you checked the topics I started, but whatever I shall let you know of it as soon as I get my hands on the computer.

#4 hamluis

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Posted 28 December 2015 - 04:20 PM

I check previous topics/posts sometimes...we have some members who post the same "issues" several times, in different forums...and I'm lazy :) and hate to be repetitive..

 

Louis






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