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Windows Explorer has stopped working- Windows 7


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3 replies to this topic

#1 hopper15

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Posted 28 December 2015 - 05:48 AM

The last few days windows explorer has been crashing on me.  I'm using Avast and Malwaresbytes Pro and I scanned my system and nothing was found.  I also ran the System File checker and no errors were found. I was going to do a system restore but I decided I'd rather find the culprit casuing the issue instead.

 

 

I'm using a Dell Inspiron 3647 64 Bit. The processor is Intel® Celeron® CPU G1840 @ 2/80 GHZ. My intel HD graphics driver is on version 10.18.10.4226.

 

 

Any help would be much appreciated.



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#2 blueelvis

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Posted 28 December 2015 - 01:50 PM

Hi hopper15 & Welcome to the forums ^_^,

 

Kindly upload the ZIP file generated by the below tool (Created by me) -

 

https://omgdebugging.com/bsod-inspector/

 

Even though you are not experiencing any Blue Screen Of Death issues, the tool collects various diagnostic reports which helps us in diagnosing the problem :)

 

Also, kindly follow the below instructions -

  1. Kindly download Autoruns from this **LINK**.
  2. Extract the ZIP file and then run Autoruns.exe
  3. Once Autoruns opens up, it will perform a scan which can take some time. Once it has finished scanning, please save the report using File->Save
  4. ZIP up the report and upload here with your next post.

 

Let me know how it goes ^_^

 

-Pranav


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In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/

#3 hopper15

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Posted 28 December 2015 - 03:01 PM

I apologize for posting in the wrong section.  Someone is assisting me in the Windows 7 forum.



#4 blueelvis

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Posted 02 January 2016 - 04:07 AM

I apologize for posting in the wrong section.  Someone is assisting me in the Windows 7 forum.

Thanks for letting me know :)

 

-Pranav


Member of the Bleeping Computer A.I.I. early response team!


In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/




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