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Laptop randomly crashes


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#1 Tottem

Tottem

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Posted 27 December 2015 - 08:45 PM

Hello.

My girlfriend got a new laptop as her christmas present from her parents.
The problem is that, when I'm in game, my laptop freezes in all of a sudden at around the 10th min of the game. I had to restart my laptop, it took like 8 minutes to reconnect to the game, then after 10-15 minutes, the laptop's stopped working again, with a blue death screen. It only stops working while I play LoL. The laptop hits even the recommended system requires. Any ideas what should I do in this situation?
 



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#2 blueelvis

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Posted 28 December 2015 - 01:12 PM

Hi Tottem ^_^,

 

 

Kindly upload the ZIP file generated by the tool below (Created by me) -

 

https://omgdebugging.com/bsod-inspector/

 

Once the application completes it's job, it would generate a ZIP file (By default, it is located on Desktop). Kindly upload the file with your next post. In case it is too big and the forum doesn't allow you to upload it, kindly upload it to a 3rd party file sharing service and post the link.

 

The tool collects various diagnostic reports from the system and would help us in determining the problem.

 

Let me know in case of any problems :)

 

 

-Pranav


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In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

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