Hello, I am receiving this message when turning on my laptop:
It just started appearing today.
I am using a Lenovo ThinkPad Edge E550 i7-5500U 15.6-inch 16GB 500GB SSD AMD Radeon R7 M260 Full HD Windows 7 Pro Business Laptop Computer.
I bought it new 6 months ago but just started using it 2 months ago. It was very expensive so this error message I'm receiving is troubling.
I google'd and read people saying this is not an actual error message from Windows but its a virus. I ran both Malwarebytes and ESET 9 virus scan and both programs did not find anything. I also tried running Malwarebytes in safe mode with networking. I've also right clicked both C: and Q: hard drives, clicked Properties>Tools and checked for errors on both. It did not find any errors.
I have backed up all my files onto an external hard drive.
So I really need help. I don't know if the hard drive actually has a problem and needs replaced or if a virus/malware is causing this popup. Somebody please help me, thank you.
EDIT: I also just downloaded hdtune because I read about it on another site when I google'd this problem.
When I click the "Health" tab within the problem this is what shows:
And when I click the red part listed, this is what shows:
I don't know if that helps or not. I will now not attempt anything else until I receive some help here, thank you.
Edited by clefty123, 27 December 2015 - 05:29 AM.