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Dell power/battery problem


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7 replies to this topic

#1 SolusUmbra

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Posted 26 December 2015 - 06:14 PM

So I have an old Dell Latitude D610 laptop that when unplugged it completely shuts down, it acts as if it has no battery in it at all. I got a new battery for it and at first it seem to be working good, however it is back to doing the same thing all over again now. I'm not sure what information is needed so please let me know and I will get it posted right away.



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#2 Captain_Chicken

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Posted 26 December 2015 - 07:39 PM

Does your battery appear in the taskbar?
Check to see if the connection between the battery and laptop is broken.

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#3 SolusUmbra

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Posted 26 December 2015 - 07:52 PM

It was in the taskbar when I first put the new battery I'm not seeing it now. Not sure if this means anything but I went to control panel, power options, power meter and it lists total battery power remaining 100%



#4 Captain_Chicken

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Posted 26 December 2015 - 08:33 PM

When you pop out the battery, does it look like any of the terminals are corroded, bent or missing? That could be the culprit.


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#5 SolusUmbra

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Posted 26 December 2015 - 08:41 PM

Everything looks ok, but something interesting, the battery has an indicator, and I pressed the button and it says its not charged at all.



#6 Captain_Chicken

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Posted 26 December 2015 - 08:52 PM

Strange. For some reason your battery isn't being charged. i would return the battery if possible.


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#7 SolusUmbra

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Posted 26 December 2015 - 08:54 PM

Since I took the battery out and put it back in under power option it now says that they battery is dead and is charging, however it still isn't showing up in the taskbar. I'm going to guess that part of it was that maybe the battery wasn't in all the way? But I still don't know why its not in the taskbar.



#8 SolusUmbra

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Posted 26 December 2015 - 10:52 PM

So I found out that the option for the icon in the taskbar had somehow been turned off. It's turned back on now and showing. And the battery seems to be charging and working since I pulled it out and put it back in. If it happens again ill repost.
Thank you




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