I was on my computer and clicked on a pop-up that said Microsoft. Long story short, my anti-virus had expired ( unknown to me at the time ) and I ended up with a virus that totally shut down my computer. A friend said he did a re-install of Windows 7 without removing any of the data from my computer. My computer has been extremely slow and makes this odd double click sound when I boot it up.
I usually listen to music while working on the computer, or even let it run in the background. This is now impossible to do, as the music will freeze up within 5-10 minutes ( sometimes less ). When I leave the site and return, the same thing happens or it totally kicks me
off the net, saying you are not connected to the internet. In which case I reboot and the process starts all over again. This also
happens with sites on the net, where no 'streaming' is involved. ( This is my THIRD time now trying to post this message ).
I've had two different anti-virus programs installed, ran both and neither have indicated that I have a virus. I am pretty sure the
virus is still on here, I just have no idea where to start in what I know will be a very long and frustrating process. Can anyone help?