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Slow performances


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7 replies to this topic

#1 yhelfman

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Posted 25 December 2015 - 03:46 AM

Hi,

 

Performances on this PC are running slow. Can you please take me through the process of boosting performance and cleaning up unnecessary apps & processes running in the background?

 

Thanks,

Yuval



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#2 hamluis

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Posted 25 December 2015 - 09:26 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dc3

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Posted 25 December 2015 - 10:24 AM

Usually the quickest way to speed up a computer is to add more RAM.

 

There are several things you can do help speed up the computer.

 

1.  You can help your computer to run faster by using the Disk Cleanup tool to reduce the unnecessary files, delete temporary files and system files, empty the Recycle Bin, and remove other items that you no longer need.

 

Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png, then typedisk cleanup in the Search programs and files box.  Disk Cleanup will appear in the results above the search box, right click on it and select Run as administrator.

 

This will open the Disk Cleanup tool and ask which drive you want to clean, click on the drive that your operating system is installed on.  Once the appropriate drive is shown click on OK.

 

The Disk Cleanup tool will determine the amount of data that can be cleaned out and then Click on OK.

 

2.  Type in Defragment and Optimize Drives and select to Run as administrator.

 

Select the drive which your operating system is on and click on Optimize.  This feature may be set to run automatically on a schedule, if it is click on Close.

 

3.  Clean out your temporary files.

 

Please download Temp File Cleaner by Old Timer and save it to your desktop.
 
1. Save any unsaved work. (TFC will close ALL open programs including your browser!)
 
2. Double-click on TFC.exe to run it. 
 
3. Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
 
tempfilecleaner1_zpsaaf9e118.png
 
4.  After Temp Flie Cleaner has run, click on Exit.
 
tempfilecleaner2_zpsdffa9226.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 yhelfman

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Posted 25 December 2015 - 02:36 PM

Hi,

 

I followed both of your suggestions. But I think it needs more thn just temp file cleanup and defragmentation to remove any unwanted processes and apps running in the background. Here's MBT log:

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Chris (administrator) on 25-12-2015 at 12:30:00
Running from "C:\Users\Chris\Desktop\yuval\MTB"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: NV55S Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/25/2015 10:23:18 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/25/2015 01:28:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/25/2015 01:01:42 AM) (Source: Google Update) (User: Chris-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s

Error: (12/24/2015 01:24:16 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/23/2015 03:43:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20764

Error: (12/23/2015 03:43:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20764

Error: (12/23/2015 03:43:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/23/2015 03:42:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12028

Error: (12/23/2015 03:42:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12028

Error: (12/23/2015 03:42:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (12/25/2015 12:24:25 PM) (Source: Service Control Manager) (User: )
Description: The ABBYY FineReader 9.0 Sprint Licensing Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/25/2015 12:00:04 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/25/2015 12:00:04 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (12/25/2015 01:38:02 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.

Error: (12/25/2015 01:33:48 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (12/25/2015 01:00:35 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (12/24/2015 01:25:06 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (12/24/2015 01:23:40 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:30:23 PM on ‎12/‎23/‎2015 was unexpected.

Error: (12/17/2015 11:35:31 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.

Error: (12/17/2015 11:30:19 AM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Microsoft Office Sessions:
=========================
Error: (12/25/2015 10:23:18 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/25/2015 01:28:59 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/25/2015 01:01:42 AM) (Source: Google Update)(User: Chris-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s

Error: (12/24/2015 01:24:16 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/23/2015 03:43:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20764

Error: (12/23/2015 03:43:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20764

Error: (12/23/2015 03:43:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/23/2015 03:42:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12028

Error: (12/23/2015 03:42:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12028

Error: (12/23/2015 03:42:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

=========================== Installed Programs ============================

ABBYY FineReader 9.0 Sprint (HKLM-x32\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.228 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WTA-2bfe4dc2-6241-4f5c-8efe-c37eea4e96d9) (Version: 2.2.0.98 - WildTangent) Hidden
AMD Catalyst Install Manager (HKLM\...\{995841E6-A7D8-2742-606C-98E350507317}) (Version: 3.0.847.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.90 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WTA-3ccbef56-9d2e-4641-95b8-d255cec053e0) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom Card Reader Driver Installer (HKLM\...\{4710662C-8204-4334-A977-B1AC9E547819}) (Version: 15.0.3.1 - Broadcom Corporation)
Broadcom NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.4.1 - Broadcom Corporation)
Build-a-lot 4 - Power Source (HKLM-x32\...\WTA-c255072f-cf51-46e2-a28f-cfb8a7c259c3) (Version: 2.2.0.97 - WildTangent) Hidden
Chronicles of Albian (HKLM-x32\...\WTA-8a3b69ea-5dd1-420f-887e-c0160eb2ca3a) (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WTA-8ccc793e-603f-49c4-bf8e-fe8bf919fbd0) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-b5006a30-2097-4a26-99e5-cfbc88ad4b68) (Version: 2.2.0.95 - WildTangent) Hidden
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1720_38230 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.3313.52 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dora's World Adventure (HKLM-x32\...\WTA-61a201d4-98d6-49cc-a0ab-5a06c57cb759) (Version: 2.2.0.95 - WildTangent) Hidden
Download Navigator (HKLM-x32\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
eBay Worldwide (HKLM-x32\...\{D3E5A972-9A15-427D-AE78-8181A5FD943C}) (Version: 2.2.0409 - OEM)
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.1.1 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Evernote v. 4.5.1 (HKLM-x32\...\{28921580-E4BB-11E0-9FD7-1CC1DEF07CBE}) (Version: 4.5.1.5451 - Evernote Corp.)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FATE: The Cursed King (HKLM-x32\...\WTA-e9ee733d-a0b2-4a34-b38e-723264bdab51) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (HKLM-x32\...\WTA-93879024-8ca2-45ac-b14c-c23a449beb5b) (Version: 2.2.0.95 - WildTangent) Hidden
Fooz Kids (HKLM-x32\...\{13C0A937-797F-847A-7FF5-010EAC327493}) (Version: 3.0.8 - FUHU, Inc.) Hidden
Fooz Kids (HKLM-x32\...\FoozKids) (Version: 3.0.8 - FUHU, Inc.)
Fooz Kids Platform (HKLM-x32\...\{8D68CE08-9A14-4B7B-9857-3C646A2F34C7}) (Version: 2.1 - FUHU, Inc.)
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Gateway Games (HKLM-x32\...\WildTangent gateway Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Gateway MyBackup (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.90 - NTI Corporation)
Gateway Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3008 - Gateway Incorporated)
Gateway Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3504 - Gateway Incorporated)
Gateway Registration (HKLM-x32\...\Gateway Registration) (Version: 1.04.3504 - Gateway Incorporated)
Gateway ScreenSaver (HKLM-x32\...\Gateway Screensaver) (Version: 1.1.0915.2011 - Gateway Incorporated)
Gateway Social Networks (HKLM-x32\...\{64EF903E-D00A-414C-94A4-FBA368FFCDC9}) (Version: 3.0.3106 - CyberLink Corp.) Hidden
Gateway Social Networks (HKLM-x32\...\InstallShield_{64EF903E-D00A-414C-94A4-FBA368FFCDC9}) (Version: 3.0.3106 - CyberLink Corp.)
Gateway Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Gateway Incorporated)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 47.0.2526.106 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7210.1528 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-c1c667ef-511b-4d7f-841d-b4d7ed5e5656) (Version: 2.2.0.95 - WildTangent) Hidden
Hotspot Shield 3.41 (HKLM-x32\...\HotspotShield) (Version: 3.41 - AnchorFree Inc.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Gateway Incorporated)
iTunes (HKLM\...\{F73A118B-8271-47E2-8790-0C636B2539C5}) (Version: 11.1.0.126 - Apple Inc.)
Jewel Match 3 (HKLM-x32\...\WTA-97889e68-46db-4c0b-b2f4-33825ebf36a2) (Version: 2.2.0.97 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.7 - Gateway)
LTCM Client (HKLM-x32\...\LTCM Client) (Version:  - Leader Technologies Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Expression Encoder 4 (HKLM-x32\...\Encoder_4.0.3205.0) (Version: 4.0.3205.0 - Microsoft Corporation)
Microsoft Expression Encoder 4 Screen Capture Codec (HKLM-x32\...\{F9EC30D1-F688-4708-9850-CB5120074AAA}) (Version: 4.0.3205.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Outlook Social Connector (KB2289116) ªº§ó·s (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{75F91382-920C-4AE1-B9E6-FFFCEDA797E8}) (Version:  - Microsoft)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery of Mortlake Mansion (HKLM-x32\...\WTA-6c26013a-ef1a-4874-baa4-719e45974869) (Version: 2.2.0.98 - WildTangent) Hidden
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.2.10500.2.100 - Nero AG)
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.2.12000.21.100 - Nero AG)
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{62BF4BD3-B1F6-4FA2-8388-CC0647ACBF86}) (Version: 10.5.10300 - Nero AG)
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.2.11600.14.100 - Nero AG)
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.5.8763 - Barnesandnoble.com)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Norton Security Suite (HKLM-x32\...\N360) (Version: 22.5.2.15 - Symantec Corporation)
Penguins! (HKLM-x32\...\WTA-8f2947eb-da0d-4a4c-9611-d4ed5e055997) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-6c707e66-7436-4054-8d32-0e811e4360c3) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-318e4798-5a7e-47cd-a9b1-ebc07f9d48e5) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-c923c8c0-1e84-4ee2-bad9-1b11d9792ba2) (Version: 2.2.0.95 - WildTangent) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6343 - Realtek Semiconductor Corp.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.20.94.g8f8543b3 - Spotify AB)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.17.5 - Synaptics Incorporated)
Torchlight (HKLM-x32\...\WTA-27ce231d-4546-404f-901f-8a6893fcc488) (Version: 2.2.0.97 - WildTangent) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Video Web Camera (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.) Hidden
Video Web Camera (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Virtual Villagers 5 - New Believers (HKLM-x32\...\WTA-146cd183-ec09-4f9e-90f8-afc41ef749d5) (Version: 2.2.0.97 - WildTangent) Hidden
Welcome Center (HKLM-x32\...\Gateway Welcome Center) (Version: 1.02.3504 - Gateway Incorporated)
WildTangent Games App (Gateway Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-gateway) (Version: 4.0.5.14 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WTA-6f19e09b-6168-4cd6-a4e2-2421f2e0a3ee) (Version: 2.2.0.97 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 3562.9 MB
Available physical RAM: 1896.64 MB
Total Virtual: 7124.01 MB
Available Virtual: 5198.77 MB

========================= Partitions: =====================================

1 Drive c: (Gateway) (Fixed) (Total:447.66 GB) (Free:374.1 GB) NTFS

========================= Users: ========================================

User accounts for \\CHRIS-PC

Administrator            Chris                    Guest                   

**** End of log ****

 

Speccy snampshot: http://speccy.piriform.com/results/pOwnSVuykkpn2Xn7ub1abx2



#5 yhelfman

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Posted 25 December 2015 - 05:30 PM

I also did the following:

 

run msconfig and removed the following from startup:

  Spotify, Skype, Norton Online Backup, Gateway MyBackup, Epson Status Monitor, Fcebook update, Google update, Adobe reader and acrobat manager, Apple push, EEventManager by Seiko Epson, Epson PC Fax manager

 

Uninstalled the following apps:

CyberLink MediaEspresso, eBay Worldwide, Apple software update, Apple application support, Apple mobile device support, Bing bar, eBay Worldwide, Bonjour, Facebook video calling, Fooz Kids, Fooz Kids Platform, Gateway games, EverNote, Gateway registration, Gateway screensaver, Gateway social networks, Gateway updater, Google talk plugin, Googlr toolbar for IE, Gateway Identify Card, Hotspot Shield, Nook for PC, Skype to call, Norton Online Backup, Skype, Speccy, Welcome center, Windows Live Essentials



#6 Willy22

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Posted 25 December 2015 - 07:55 PM

- Did your system get slower step by step or did it happen overnight ?

- You've got 2 Firewalls running. (Norton & Windows). I would recommend to disable the Norton Firewall.



#7 yhelfman

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Posted 26 December 2015 - 02:55 PM

I'm just helping a friend so I'm not sure if the symptoms happened overnight or gradually. The firewall tip was great - I disabled the Norton one. I'm returning the PC since it looks like in good condition again and recommending to replace a battery and add 4GB RAM for performance increase. Please close this topic. Thaks much for your help!



#8 Willy22

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Posted 26 December 2015 - 03:55 PM

- You can reduce memory usage by installing PcWinTech's Cleanmem. It "cleans" the memeory every 15 minutes (can be changed). And let the program collapse the file cache. Both the file cache & memory usage can be VERY big when a system has run for hours. Some programs have a lousy memory management.


Edited by Willy22, 26 December 2015 - 03:57 PM.





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