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Random BSOD's Windows 7 and Windows 10


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#1 khkoerner321

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Posted 24 December 2015 - 04:02 PM

I've had this weird problem, every install I have of Windows 7 or Windows 10 always randomly BSOD's. I've changed the RAM, tried different slots, different graphics card, tried windows 7 and 10 and even tried both OS's on a new hard drive and they all still randomly BSOD on me. I currently have windows 7 installed right now.

 

CPU: AMD Phenom II X6 1045T

Memory: 8GB PNY (even returned and got another one in case first one was bad, no change)

500GB WD hard drive (tried 750GB Seagate also, still no change)

Radeon R9 720x (also tried Nvidia Geforce GT 610, still no change)

Windows 7 or 10 still randomly blue screens. Any help would be appreciated!

 

Source

Windows

Summary

Shut down unexpectedly

Date

12/24/2015 2:52 PM

Status

Not reported

Problem signature

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Extra information about the problem

BCCode: 1a

BCP1: 0000000000041790

BCP2: FFFFFA8001D8C380

BCP3: 000000000000FFFF

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

 


Another note, I have been keeping an eye on CPU and GPU, and Motherboard temps, all are in the normal



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#2 usasma

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    Still visually handicapped (avatar is memory developed by my Dad


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Posted 25 December 2015 - 07:23 AM

The error that you've posted is a STOP 0x1A - Memory Management error.  It can be either a hardware or a software error.

Try MemTest86+:  http://www.carrona.org/memdiag.html

and then please try Prime95 using these suggestions:  http://www.carrona.org/prime95.html

 

Beyond that, Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Should you have problems with the perfmon report, please disregard it (I don't use it very much anyway).

Should the app lock up for more than 15 minutes while searching for Network information (it does this in my copy of W10), go ahead and kill the app. 
Then navigate to the Documents folder and zip up the 18 reports in the SysnativeFileCollectionApp folder - then upload that with your next post.

If that doesn't work, then you can try this new app (from a friend of mine):  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
***********************************************************************************************************

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 khkoerner321

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Posted 25 December 2015 - 10:23 PM

Here is the .zip folder. I ran memtest86 and everything was in the clear I let it run the whole day while I was gone.

 

Attached Files



#4 usasma

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Posted 27 December 2015 - 07:25 AM

Did you run Prime95 also?

 

Only 17 Windows Update hotfixes installed.  Most systems with SP1 have 350 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

 

Unfortunately it appears that the OS installed isn't legitimate.
Please get a legitimate copy of the OS installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

 

As a courtesy, I provide an initial analysis - but will not answer questions about the analysis until the system is made legitimate.

Once made legitimate, please submit another set of reports for us to check.

 

This device needs to have it's drivers installed (it's your USB 3.0 controller):

 

Universal Serial Bus (USB) Controller    PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&1C9B094&0&0038    The drivers for this device are not installed.

There is no evidence of BSOD's in the WER section of MSINFO32 - yet there were memory dumps provided in the upload.

As the last install date is before the dates of the memory dumps - one has to wonder if there's a hardware problem here.
Additionally, as the BSOD's occur in both W7 and W10 - again we have to wonder if there's a hardware problem.

You have memory on your motherboard, on the CPU (in a couple of places), in your RAM (duh!), in most video cards, and sometimes in other components (even your hard drive - both the drive itself and the virtual memory components that the OS puts on it)..

Test each one of them to see if you can find it there.  Here's a list of free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

 

 

Analysis:
The following is for informational purposes only.
**************************Thu Dec 24 15:51:07.318 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122415-18766-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
System Uptime: 0 days 0:14:37.739
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BugCheck 1A, {41790, fffffa8001d8c380, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8001d8c380
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  dllhost.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
  BIOS Version                  2601
  BIOS Release Date             03/24/2015
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 LE R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 23 09:19:08.540 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122315-12433-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
System Uptime: 0 days 0:02:49.600
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+d9 )
BugCheck 1E, {ffffffffc0000005, fffff80002898f39, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002898f39, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  mscorsvw.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!KiSwapContext+d9
  BIOS Version                  2601
  BIOS Release Date             03/24/2015
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 LE R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Thu Dec 24 15:51:07.318 2015 (UTC - 5:00)**************************
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
Rt64win7.sys                Wed Dec 26 12:17:50 2012 (50DB313E)
cpuz138_x64.sys             Thu Feb 26 02:04:34 2015 (54EEC582)
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
 


Edited by usasma, 27 December 2015 - 07:25 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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