Posted 23 December 2015 - 05:53 PM
if it wont install and if the BIOS doesnt recognize it, theres a high chance the drive did go bad, the IT guy is probably right, though he probably should have ran a diagnostic on it. You can always download a diagnostic tool, or just swap out the drive with another one that you know works, and if the other one boots up, then you know the drive is bad. Hard drives on modern laptops arnt usually to hard to replace, usually between 2-4 screws, 2 to remove the cover over the drive and 2 holding the bracket in, then it just slides out and you put the new one in the same way the old one came out.
Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit.
Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.
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