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BSOD, Page fault


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#1 Linux4Ever

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Posted 23 December 2015 - 11:48 AM

Recently my Windows 7 laptop has been giving me BSODs nearly constantly. I ran a malware scan with ClamWin and it seemed to stop it. It makes it stable enough to post this without going into Safe Mode. I've also noticed that my CPU usage is fluctuating quite a bit, from 17% to 98% then it crashes. I'm a relatively advanced user. Even if the BSOds stopped I need to find out what caused them and perhaps that will fix the CPU usage issue.

 

 

· OS - Win7 Enterprise (got it from a business that was going to junk them)
· x86 (32-bit) or x64 ? X65
· What was original installed OS on system? X64
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware) 5 Y.O.
· Age of OS installation - have you re-installed the OS? No, I really

· CPU i7 640 L
· Video Card Integrated
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (skip if laptop)

· System Manufacturer HP
· Exact model number (if laptop, check label on bottom) 2540p

· Laptop or Desktop? Laptop

 

 

I also ran BIOS tests for hardware issues, no problems found.

 

Thanks for the help!

(If you're wondering why my name is Linux4Ever and I'm using Windows it's because the homeschool application I use doesn't support Linux)

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#2 usasma

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Posted 24 December 2015 - 06:05 AM

Only 215 Windows Update hotfixes installed.  Most systems with SP1 have 350 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

C: drive only has about 7% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

Please turn Driver Verifier off.  To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the settings to take effect.

 

4 out of 5 of the BSOD's blame CFRMD.sys (a component of COMODO Safe Delete Filter); the other blames avgntflt.sys (a component of Avira)

Please uninstall the Comodo software and see if that stops the BSOD's

Please be sure to only run 1 antivirus and 1 firewall at a time - more can cause problems/conflicts and can even let virus' onto your system.

 

MSI Afterburner and Riva Turner (along with EVGA Precision) is known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PxHlpa64.sys                Wed Mar 12 21:58:17 2008 (47D88A39)
Sonic CD/DVD driver (used by many different CD/DVD programs)}http://www.carrona.org/pxhelp20.html lists some of the programs that it's used in.
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
 
HpqKbFiltr.sys              Wed Apr 29 09:48:30 2009 (49F85AAE)
HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver}http://www.hp.com/#Support
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
 
rimmpx64.sys                Thu Jun 25 04:04:18 2009 (4A432F82)
Ricoh Memory Card Reader driver}OEM - none at http://www.ricoh.com
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
 


Analysis:
The following is for informational purposes only.
**************************Tue Dec 22 16:51:12.385 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122215-57751-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime: 0 days 0:05:28.867
*** WARNING: Unable to verify timestamp for CFRMD.sys
*** ERROR: Module load completed but symbols could not be loaded for CFRMD.sys
Probably caused by : CFRMD.sys ( CFRMD+3f55 )
BugCheck CD, {fffff98045209000, 0, fffff8000330eceb, 0}
BugCheck Info: PAGE_FAULT_BEYOND_END_OF_ALLOCATION (cd)
Arguments:
Arg1: fffff98045209000, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff8000330eceb, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, Mm internal code.
BUGCHECK_STR:  0xCD
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  unit.exe
FAILURE_BUCKET_ID:  X64_0xCD_VRF_CFRMD+3f55
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 22 16:23:54.035 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122215-55754-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime: 0 days 0:06:05.143
*** WARNING: Unable to verify timestamp for CFRMD.sys
*** ERROR: Module load completed but symbols could not be loaded for CFRMD.sys
Probably caused by : CFRMD.sys ( CFRMD+3f55 )
BugCheck CD, {fffff980434a7000, 0, fffff800032b5ceb, 0}
BugCheck Info: PAGE_FAULT_BEYOND_END_OF_ALLOCATION (cd)
Arguments:
Arg1: fffff980434a7000, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff800032b5ceb, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, Mm internal code.
BUGCHECK_STR:  0xCD
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  unit.exe
FAILURE_BUCKET_ID:  X64_0xCD_VRF_CFRMD+3f55
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 22 15:18:18.842 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122215-57657-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime: 0 days 0:08:52.325
*** WARNING: Unable to verify timestamp for CFRMD.sys
*** ERROR: Module load completed but symbols could not be loaded for CFRMD.sys
Probably caused by : CFRMD.sys ( CFRMD+3f55 )
BugCheck CD, {fffff980534f5000, 0, fffff8000330fceb, 0}
BugCheck Info: PAGE_FAULT_BEYOND_END_OF_ALLOCATION (cd)
Arguments:
Arg1: fffff980534f5000, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff8000330fceb, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, Mm internal code.
BUGCHECK_STR:  0xCD
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  unit.exe
FAILURE_BUCKET_ID:  X64_0xCD_VRF_CFRMD+3f55
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 22 12:26:45.478 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122215-62852-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime: 0 days 0:09:00.961
*** WARNING: Unable to verify timestamp for CFRMD.sys
*** ERROR: Module load completed but symbols could not be loaded for CFRMD.sys
Probably caused by : CFRMD.sys ( CFRMD+3f55 )
BugCheck CD, {fffff980258e3000, 0, fffff80003315ceb, 0}
BugCheck Info: PAGE_FAULT_BEYOND_END_OF_ALLOCATION (cd)
Arguments:
Arg1: fffff980258e3000, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff80003315ceb, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, Mm internal code.
BUGCHECK_STR:  0xCD
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  unit.exe
FAILURE_BUCKET_ID:  X64_0xCD_VRF_CFRMD+3f55
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 21 14:32:34.352 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122115-50903-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime: 0 days 0:04:05.460
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by : avgntflt.sys ( avgntflt+a703 )
BugCheck 50, {fffff980424fafc0, 0, fffff88000e53703, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff980424fafc0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88000e53703, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_VRF_avgntflt+a703
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Tue Dec 22 16:51:12.385 2015 (UTC - 5:00)**************************
PxHlpa64.sys                Wed Mar 12 21:58:17 2008 (47D88A39)
HpqKbFiltr.sys              Wed Apr 29 09:48:30 2009 (49F85AAE)
rimmpx64.sys                Thu Jun 25 04:04:18 2009 (4A432F82)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
rismcx64.sys                Mon Jul 20 05:30:52 2009 (4A64394C)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
stwrt64.sys                 Thu Jan 21 05:15:11 2010 (4B58292F)
agrsm64.sys                 Tue Jan 26 12:52:20 2010 (4B5F2BD4)
Impcd.sys                   Fri Feb 26 18:32:11 2010 (4B8859FB)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SynTP.sys                   Thu Jun  3 21:27:13 2010 (4C085671)
e1k62x64.sys                Wed May  4 20:20:28 2011 (4DC1ED4C)
Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)
hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)
mi2c.sys                    Wed Jun 29 07:03:58 2011 (4E0B069E)
IntcDAud.sys                Tue Aug 23 09:12:57 2011 (4E53A759)
igdkmd64.sys                Wed Aug 31 15:53:13 2011 (4E5E9129)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Netwsw00.sys                Sun Jun  3 11:33:40 2012 (4FCB83D4)
iaStor.sys                  Tue Jun 12 18:39:07 2012 (4FD7C50B)
CFRMD.sys                   Tue Jul 17 01:05:37 2012 (5004F2A1)
iusb3hcs.sys                Tue Dec  4 08:19:34 2012 (50BDF866)
amdkmpfd.sys                Wed Feb 13 21:04:13 2013 (511C461D)
Ext2Fsd.sys                 Mon Aug 25 23:44:19 2014 (53FC0293)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 22 15:18:18.842 2015 (UTC - 5:00)**************************
cmdhlp.sys                  Tue Aug  4 19:20:39 2015 (55C148C7)
cmderd.sys                  Wed Nov 18 11:46:23 2015 (564CAB5F)
cmdguard.sys                Wed Nov 18 11:47:12 2015 (564CAB90)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 22 12:26:45.478 2015 (UTC - 5:00)**************************
Netwsw00.sys                Sun Sep 30 14:24:04 2012 (50688E44)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 21 14:32:34.352 2015 (UTC - 5:00)**************************
avkmgr.sys                  Mon Sep 16 07:14:23 2013 (5236E80F)
avgntflt.sys                Fri Oct 30 06:06:39 2015 (5633412F)
avnetflt.sys                Mon Nov  2 10:34:00 2015 (56378268)
avipbb.sys                  Tue Nov  3 08:39:07 2015 (5638B8FB)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=rismcx64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=agrsm64.sys
http://www.carrona.org/drivers/driver.php?id=Impcd.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=e1k62x64.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=mi2c.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=CFRMD.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=Ext2Fsd.sys
http://www.carrona.org/drivers/driver.php?id=cmdhlp.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Linux4Ever

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Posted 24 December 2015 - 01:25 PM

I managed to restore Windows to a date before the BSODs but now my laptop will sometimes just shutdown without warning. I don't OC my laptop because that's not a good idea. I can't find the BIOS OC utility to see if it's overclocked by default, I'll check with CPU-Z.

EDIT: Turns out it's OC'd by default(22.0 multiplier), that's why it runs so hot. Does anyone have any idea how to get to the BIOS utility.


Edited by Linux4Ever, 24 December 2015 - 01:30 PM.


#4 usasma

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Posted 25 December 2015 - 07:12 AM

After the next time that the system just shuts down without warning, please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html
This will give us an idea of the temps - especially just before it shuts down.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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