Last week after some Windows updates, my system would no longer start up properly.
Upon startup the desktop would load, and all would look fine, but in fact the system was
frozen and would not respond to any action (even ctrl-alt-del).
I was able to restore to a point before the update and everything worked fine, and each
day when I started up I would have to restore once more to that point or the system would
simply hang on startup.
Figuring the only sure fire way to fix the problem would be a restore to factory settings, I did
so and now am faced with the exact same problem. I have managed to install updates and some
crucial software I need for work (along with Norton for security). But I am again forced each time
I restart Windows to reload a working restore point. The weird thing is, the reinstall of my software
went fine UNTIL I reinstall Norton Security w/BU. Then the system locking up on restart begins
all over again, forcing me to restore to just after the Norton install every day.
I did notice an error in windows update, the following patch:
Security Update for Windows 7 for x64-based Systems (KB2965788)
failed to install and is no longer even listed in available patches, like Update just gave up on it
(the fail listing has the error #Code 80070308 on it if that helps).
I am stumped on this one! Any help other than "try to factory reinstall again and hope for
the best" would be greatly appreciated!
I have posted to the Microsoft forums, the Dell forums and the Norton forums, gotten some
advice about trying Update fixers from Microsoft and tweaking settings on Norton Security
but so far no luck.